Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
5
The best I've had yet but...
on October 6, 2022
Posted by: Junior
from Massachusetts
Expertise:Intermediate
[This review was collected as part of a promotion.] I got these about a month ago, traded in the first gen Buds Pro. I've been using galaxy buds since they were first released in 2019. Ive had 4 pairs and these are the best yet. The Buds pro never fit my ear properly, they used to hurt, and also fall out a LOT. The Buds2 Pro are amazing, they're comfortable and fit well, don't fall out my ear, and the sound quality is great.
The one thing I wish that was better was the seamless connection amongst other devices that aren't from samsung. It works perfectly with my other samsung devices but I struggle a lot (even just trying to connect them normally) when it comes to my Dell laptop.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sounds and improved ambient mode and ANC
on October 10, 2022
Posted by: YObendyfnaf
from Riverhead, New York
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this product because I was in need of new earbuds and I'm glad I did... the sound quality is outstanding and ambient mode and ANC are important to me so I'm glad that Samsung improved these features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounds
on October 16, 2022
Posted by: JustBob777
from Pilot Rock Oregon
[This review was collected as part of a promotion.] I bought these earbuds online without ever hearing them before. Great sound and clarity.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crisp and clear sound
on October 28, 2022
Posted by: El Venado
from Medford, Oregon
Expertise:Expert
[This review was collected as part of a promotion.] I love how clear and crisp these buds sound. Every pluck of a guitar, to singers breaths, everything comes through nicely.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lightweight and comfortable great upgrade
on October 30, 2022
Posted by: Bdubz
from Big bend
Expertise:Expert
[This review was collected as part of a promotion.] These are a great upgrade to the original pros. lightweight and the depth of sound is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounds and fit
on December 5, 2022
Posted by: Sergey E
from Seattle
Expertise:Intermediate
[This review was collected as part of a promotion.] Love galaxy 2 pro, I had all of galaxy the buds. 2 pro is the best. Previous galaxy pro constantly was falling from my ears. Galaxy + over time will hert ear canals. Sounds galaxy 2 pro is the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Bluetooth Wireless Headphones !!!!
on December 6, 2022
Posted by: Dk74
from Houston, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] It's been a month since I had these Headphones. I AM LOVING IT !!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great audio but....
on December 7, 2022
Posted by: Heather
from Tennessee
Expertise:Expert
[This review was collected as part of a promotion.] I really wanted to love these. The audio is great but blocking out the back ground noise just isn't happening . I tried all the different bud tips and no help. Another issue I had is the noise canceling doesn't even work unless u have both in . I think the shape of these are preventing the background noises.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 13, 2022
Heather, thank you for your feedback on the Samsung Galaxy Buds2 Pro. You can try adjusting the settings inside the Samsung Wearables App to get the desired noise cancellation and adjust the settings to when you are using one bud at a time versus using both together. If you need any assistance you can either look at the product manual available on our website or you can reach out to the Samsung Support Team at any time for assistance. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US