Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1 out of 5
4.1
(638 Reviews)
Open Ratings Snapshot
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product. 
(
392 out of 487
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
5 out of 5
5
Excellent all around quality
on October 26, 2024
Posted by: Caleb
Verified Purchase:Yes
Suburb sound quality and good battery life... sound canceling is excellent. Couldn't ask for a better ear bud.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Buds
on October 26, 2024
Posted by: Syed
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
These buds fit very comfortably in my ear with no fear of falling out.They sound great and battery lasts pretty good too.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy Social CommerceNovember 14, 2024
Hey there Syed, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are thrilled to hear you are enjoying the usage and features of your earbuds. We have provided a link to your full device manual to help you potentially further enhance your experience with all of the features and functionality. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love them
on October 27, 2024
Posted by: Kathy
Expertise:Intermediate
Verified Purchase:Yes
This is the 2nd pair I've purchased. Great sound quality and easy Bluetooth pairing.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love My Buds
on October 31, 2024
Posted by: Ms Nikki
from Chicago - The Windy City
Verified Purchase:Yes
Great sound quality and use. Love the location alert and alarm if lost.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S24 ultra
on November 3, 2024
Posted by: Yane
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Great Phone, recommand to other , great experience
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfortable and Works Great
on November 4, 2024
Posted by: Steenz
from St. Louis
Verified Purchase:Yes
Love them. I appreciate the extra earbuds in different sizes. The noise cancellation and ambient noise remover is CRAZY good. And there are an appropriate numbers of gestures for control. Glad I switched from the powerbeats to these!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
REPLACEMENT PAIR AFTER RECENT PURCHASE WAS STOLEN
on November 4, 2024
Posted by: TRAVIESA143
from ORANGE CALIFORNIA M
Expertise:Expert
Verified Purchase:Yes
THESE A RE A REPLACEMENT PAIR, MINE WERE STOLEN. I LOVE THE SOUND, THE NOISE REDUCER IS GREAT OPTION TO HAVE AS WELL. SAMSUNG HAS BEEN MY FAVE SINCE DAY ONE
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Bang for your buck
on November 4, 2024
Posted by: Paul
Expertise:Intermediate
Verified Purchase:Yes
Great sound and cost effective great quality definitely recommended
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy Social CommerceNovember 6, 2024
Hi Paul, thank you for sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We absolutely love knowing you are enjoying the audio quality and value for the price, and that you would recommend these earbuds to others. We have provided a link to the full device manual that may help you further enhance your experience with features you may be unaware of as of now. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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