Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: Fred H
Verified Purchase:Yes
Battery life is maybeb5 hrs, not the 8 as per item detail.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 12, 2024
Hi Fred H, thank you for sharing your experience with your Samsung Galaxy Buds2 Pro with us. We completely understand how valuable the battery life of your earbuds is to you every day. We would love nothing more than to help you troubleshoot the battery of your device, and have some great resources available for you. We have provided a link to an article about the battery life of your earbuds, as well as a link to the Samsung Support Team. These resources together can help you work towards a resolution for this experience. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Erik M
from Fairfax, VA
Expertise:Intermediate
Verified Purchase:Yes
Amazing features and comfortable fit!
The noise cancelling is top notch, and I like the conversation detection and ambient sound amplification. These really have an incredible sound as well.
It takes some time to learn all the controls, but its well worth it to take advantage of all the functions.
I definitely think these beat the Buds v1 and I prefer them to the Buds3 with the stick. I'll be holding on to these for awhile!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Main510
from Oakland,ca
Expertise:Intermediate
Verified Purchase:Yes
This generation earbuds are good discreet vibey and quality
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PeniWyz
from Wilkes Barre PA
Expertise:Expert
Verified Purchase:Yes
I am a Z Fold fan and Samsung in general. Love the Fold 6 so far and the cover screen is so much better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Arun Rajan Jaya
from Amarillo,TX
Expertise:Expert
Verified Purchase:Yes
So clear and the ambient sound effect is crazy. I worth the purchase!
Go for it if you owns a galaxy device. Won't regret.
Go for it if you owns a galaxy device. Won't regret.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Longtime Samsung User
Verified Purchase:Yes
Compared to the Buds Pro, the Buds Pro are lighter, fit my ear better, and have better sound quality.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Creighton
from Overland Park, KS
Expertise:Intermediate
Verified Purchase:Yes
Very easy to use and the carrying case that charges the buds works great as well!
I would recommend this to a friend!
Performance
5
Written by a customer while visiting Samsung US
Posted by: Mike
Verified Purchase:Yes
Awesome sound and they stay in my ears better than any others I have tried
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US