Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
5
The earbuds there are
on December 5, 2022
Posted by: Kingnubs
from Madison Wisconsin
Expertise:Expert
[This review was collected as part of a promotion.] Samsung's earbuds no matter what model have always been the best I have owned the bud s Plus the pros and now the pro tools these are the graphite color The fit is amazing and now in this model in the app there is a feature where it will tell you if you have a proper fit or not The sound is amazing for a higher and earbud The price isn't crazy like others are The price is definitely worth it I will never own another brand of earbuds again at least for now technology is always changing I mean before The pro 2's were released there was rumors that they were going to take your pulse and temperature or one of the two and that didn't come up I would have liked to seen that happen but maybe the next model will there are plenty of other brands out there that do have those features but Samsung always tends to keep up with the newest technology just know if you're looking at buying a new pair earbuds and you haven't owned a pair of Samsung once you own a pair you won't be disappointed and you will continue to buy them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Bluetooth Headphone I Have Ever Owned ;)
on December 6, 2022
Posted by: DrEvil
from Charlotte, NC
Expertise:Expert
[This review was collected as part of a promotion.] I have had all of the generations of Galaxy Buds so far and hands down these blow the other ones out of the water... Even the feel of them in your hand they feel better built and expensive... Fit in the ear like a dream compared to previous models... I highly reccomend I am on the phone way to much
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
They fall out.
on August 17, 2023
Posted by: KLM5
Expertise:Intermediate
The sound is really good.
THE BUDS FALL OUT ALL THE TIME.
The fit on these is just terrible. Basically, they just don't go far enough into the ear and they fall out. Constantly.
Super frustrating and makes them practically useless unless sitting still so you can catch them when they pop out.
THE BUDS FALL OUT ALL THE TIME.
The fit on these is just terrible. Basically, they just don't go far enough into the ear and they fall out. Constantly.
Super frustrating and makes them practically useless unless sitting still so you can catch them when they pop out.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 6, 2023
Hello KLM5, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be when you can't get the comfortable and secure fit you are looking for with your buds. We have available some conform foam tips that are compatible with these buds. This may give you the security in fit you are looking for with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Very Good Earbuds
on August 31, 2022
Posted by: MonsterSloth
very good earbuds, the fit and anc is much better than the pros. below are my pros and cons:
pros
very good anc
pretty comfortable, not as comfortable as my old galaxy buds plus but far better than the galaxy buds pro (for me). the pro's continually fell out, especially on the left side and i ended up having to return them due to causing a sore on my earlobe.
good sound quality, i'm no expert but they sound pretty good for me, better than the galaxy buds plus and galaxy buds pro.
i personally like the flat coloring, i got the graphite ones.
cons
the price, they're expensive.
no longer allows amplified ambient sound. i really loved that feature on my pros and on the buds plus and it needs to be brought back for the buds2 pro.
pros
very good anc
pretty comfortable, not as comfortable as my old galaxy buds plus but far better than the galaxy buds pro (for me). the pro's continually fell out, especially on the left side and i ended up having to return them due to causing a sore on my earlobe.
good sound quality, i'm no expert but they sound pretty good for me, better than the galaxy buds plus and galaxy buds pro.
i personally like the flat coloring, i got the graphite ones.
cons
the price, they're expensive.
no longer allows amplified ambient sound. i really loved that feature on my pros and on the buds plus and it needs to be brought back for the buds2 pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Oh My God....
on October 1, 2022
Posted by: JaYj
from South Abington Twp. PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought these ear buds about a month or so ago when they first came out. I was alittle sceptical about the price but hey... I love Samsung. And everyone knows you get what you pay for with electronics. I dont regret a single minute of my purchase. The sound is amazing, the tap controls on the buds are perfect, the fit is like none other, lite as a feather, and i work in a kitchen where its always hot and im always sweating and they live up to there waterproof rating.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit and sound
on October 2, 2022
Posted by: Emanhoover
from Port Hueneme ca
Expertise:Expert
[This review was collected as part of a promotion.] I got these 3 weeks ago and they are the most comfortable earbuds I've ever had with great sound And it's absolutely the battery last quite a long time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these Earbuds
on October 6, 2022
Posted by: JimD
from Phoenix, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] Great earbuds. They sound great and fit well. I haven't had any issue with them falling out either. The charge lasts me all the time I need. I haven't had them go dead on me yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ear buds
on October 6, 2022
Posted by: Ld1860
from Stoughton Wisconsin
Expertise:Intermediate
[This review was collected as part of a promotion.] These ear buds are fantastic. I gave the Sony buds a try and they didn't compare to the Sony buds. The sound and quality is fantastic. Money well spent. They fit perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US