Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: Byron M
from Jersey City, New Jersey
Expertise:Expert
Verified Purchase:Yes
Its my second pair of buds2 Pro earbuds and they never stop amazing anytime I use them. Had my friend the first pair and he never gave it back to me.. he was soo shocked on how good they were that he offered to buy me new ones.. so I gifted them to him. I cant tell you all what you missing once you tweak some settings in the wearable app. With head tracking you get the feeling music follows yoi every turn you make. Just buy them..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mario
from Texas
Expertise:Intermediate
Verified Purchase:Yes
It does what all the things it says and clear sound and nice noise cancelling.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael
from Vermont
Expertise:Expert
Verified Purchase:Yes
I was concerned about the fit and comfort, but I worn them for about 14 hours total one day and felt absolutely no discomfort and the sound quality is absolutely amazing. The ambient sound and the noise cancellation are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Akshay
from Illinois
Expertise:Expert
Verified Purchase:Yes
Its not working properly .having a lot of difficulties when am using the earbuds
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Social Commerce, July 19, 2024
Hey there Akshay, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important your earbuds are to you potentially on a daily basis. Without knowing what features or functionality of your device are not meeting your expectations, we have provided a few links to help you maximize your experience. We have provided a link to the full device manual, to help you with the different settings, features, and capabilities of your earbuds. We have also included a link to the Samsung Support Team to offer troubleshooting assistance on ay features that are causing frustration for you. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
I love these! I used to have the Galaxy Buds Live and I liked them but they'd dislodge when I laughed or smiled too much and shoving them back in my ear wad irritating and would often disconnect my call, or I'd have to turn off touch, it was too much. These pro buds fit perfectly, don't irritate my ears, fit nicer, AND don't bother my conch piercing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: 1lightn
from Phippsburg ME
Expertise:Intermediate
Verified Purchase:Yes
Hands down the best earbuds I have ever used. Almost didn't buy them because of a stupid blogger and his so-called review.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SanspeurVJ
Expertise:Intermediate
Verified Purchase:Yes
Fits my ears well given the choice of 3 different ear sizes. Has crystal clear audio. Great for listening to music and audiobooks as well as for making hands-free phone calls.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: JC12
Expertise:Intermediate
Verified Purchase:Yes
These are some excellent ear buds. Definitely a great upgrade over my Buds pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US