Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: Dale
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Great product, volume controll could be better.
Noticeable improvement on the noise cancelling feature but still not 100%.
Minor issue with connectivity and space away from devices.
Overall great product l.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Claudia
Verified Purchase:Yes
It hurts the ear a little after using it for a while. When I exercise and sweat they slip and fall. Excellent sound.
Written by a customer while visiting Samsung US
Posted by: Warren
from New mexico
Verified Purchase:Yes
Previously i had the galaxy live ear buds, i work around loud equipment. I decided to upgrade to these and there is a huge night and day difference on sound quality, and the amount of noise that they are able to cancel out. I am very pleased
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Colt
from KS
Expertise:Expert
Verified Purchase:Yes
Great quality, love how you can change to ambient with one quick tap.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Antony
from New Zealand
Expertise:Expert
Verified Purchase:Yes
Great sound the noise cancelling works awesome, got them on special, great upgrade to my original buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: B Burton
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
These Buds 2 sound amazing the best I heard with my felling hearing.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds2 Pro are perfect for me!
on June 15, 2024
Posted by: Anonymous
I love mine! I got em about a week ago n I work with them doing agricultural and farm work n they work perfect for anything I do. The fit is better than any other earphones I've ever tried; that was always my issue with others is fitting n the Buds2 Pro are amazing. Not to mention they work seamlessly with all of my Samsung devices.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: mikemadi
from Nebraska
Verified Purchase:Yes
These ear buds to me are very great. The sound is a lot better than the headphones I had previously (the one's that came with the Note 9) and even better that the previous buds that I had (first gen). Just one slight downside is that I'd prefer the wingtip thing that seemed like it kept it in your ear; 5 stars regardless though.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, June 16, 2025
Thank you so much for your feedback, Mike! We’re elated to see that you’re loving the sound quality of the Galaxy Buds2 Pro compared to your previous headphones and earbuds. It’s great to know they’re enhancing your listening experience! We understand your preference for the wingtip feature for added security. Your insights are invaluable to us, so if you have any other questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US