Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: Jose Rivero
Verified Purchase:Yes
Son super buenos, recomendados ap 100% suenan durimo
Written by a customer while visiting Samsung US
Posted by: Griffin
from tustin-ca
Expertise:Expert
Verified Purchase:Yes
sound quality is amazing but battery life could be a bit better
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Bernardino
Verified Purchase:Yes
I've used other brands of wireless earbuds, and the battery life lasts much longer. If you plan to use this daily, expect to charge them regularly. Other than that, I do enjoy using them in my leisure.
Features
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Mack
Expertise:Expert
Verified Purchase:Yes
Sound is fair at best and connection drops are common.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Social Commerce, June 3, 2024
Hey Mack, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We would love to help you have a superior listening experience with your device. We included two links below to articles to help with the audio quality and connetion of your device. We have also provided a link to the Samsung Support Team to help you troubleshoot further if necessary or review all additional options available with your device. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Posted by: Rose
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
These are amazing. Fit is great and the sound quality is top notch. They are sensitive to touch so I did have to trun off the tap controls but that's ok with me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ender_M
from Houston Texas, U.S.A
Expertise:Expert
Verified Purchase:Yes
My Galaxy2 Pro are awesome, the quality of the sound has no rival and the batteries will stay charge for an incredible amount of time. I am really enjoying them !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: nomax
Verified Purchase:Yes
i gotta say my galaxy buds fe where better the only thing better about this is the 360, and my subs got blown out like a week after opening them i didnt blast them or anything just some tests for quality
Response from Samsung USBy Social Commerce, June 4, 2024
Hello Nomax, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the 360 audio of your device. We have provided a link to an article to help with the audio quality. If you are looking to enhance specific audio features, you can do so in the settings of your Samsung Wearables App under equalizer. You can choose the audio profile that will better align with your preferences. We have also included a link to the Samsung Support Team if your device requires repair or you have questions. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Posted by: Yasser
from Miami FL
Verified Purchase:Yes
Son muy buenos los mejores q e tenido, al principio estaba indeciso
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US