Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: Al_SMU
from Dallas, Texas
Expertise:Intermediate
Verified Purchase:Yes
Love these ear buds. Definitely some of the best on the market!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Charles
Expertise:Intermediate
Verified Purchase:Yes
They have choppy sound if I'm moving while using them.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, May 7, 2024
Hello Charles, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important an uninterrupted listening experience is to you with your buds. We have provided a link to an article to help you troubleshoot this matter with your device. We also recommend ensuring as you are moving around that you are still within range of your device which is about 30 feet but can change depending if there are obstructions between you and your connected device. Lastly, we have provided a link to the Samsung Support Team if you continue to have this experience with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Posted by: Law55
from Tulsa Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
[This review was collected as part of a promotion.] Graat Sound and fit, im loving mines. Thank you for including them Samsung GOOD MOVE!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike B
from Seattle, WA.
Expertise:Intermediate
Verified Purchase:Yes
These earbuds are comfortable, easy to use and sound great. They work very well with my Samsung phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jack
from Des Moines Iowa
Expertise:Intermediate
Verified Purchase:Yes
My only problem is the volume maximum is less than my Lenovo Think.
Use for Audio books.
Use for Audio books.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Fabian
Verified Purchase:Yes
Came in perfect condition no damage and came sealed
Written by a customer while visiting Samsung US
Posted by: T Shaw
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
The sound is wonderful, the base is strong and clear without overshadowing the treble.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: JimmyG
Verified Purchase:Yes
I really love them. Noise canceling is great, but the left bud doesnt fit quite right. Almost lost it off a ferry on day one. I'm going to hang on to them but I wish they felt a little more secure.
Written by a customer while visiting Samsung US