Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1 out of 5
4.1
(638 Reviews)
Open Ratings Snapshot
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product. 
(
392 out of 487
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
3 out of 5
3
Good earphones, but...
on November 10, 2023
Posted by: Starside
Needed a new pair of earphones to replace my broken, overpriced pair of Bose ones that lasted me several months before just quitting on me, got a good discount on these and they work for the most part, but I'm a very active person so whenever I run, jog, or dance to my favorite song, these earbuds tend to easily slip out of my ear and whenever I feel it getting ready to slip out entirely, I have to stop and push it back in. Touch controls disabled because touching will pause the song, etc, etc. Good noise cancelling, the 3D audio is cool, but aside from that, if only they could just stay in my ear like my go-to Galaxy Buds+ that have treated me wonderfully for almost two years that I will def return to.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social CommerceNovember 13, 2023
Hi there Starside, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the sound quality and features of your device. If you are having difficulty with the security of the fit, this device should have come with additional silicone tips in a few different sizes to help. If this isn't the case, we have provided a link below to the Samsung Support Team. We also have available on our website conform foam ear tips that will help with the fit as well. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Đưpj dễ sử dụng
on November 13, 2023
Posted by: Ngoc anh
Nghe êm tai âm thanh chuẩn, thời gian sử dụng dài tiện sạc điện
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rất tốt
on November 13, 2023
Posted by: Linh
Nghe êm tai, âm thanh chuẩn, thời gian sử dụng dài, tiện sạc điện.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Kiểu dáng đẹp, rất đáng mua
on November 13, 2023
Posted by: Lehong
Tai nghe nghe rất êm, âm thanh chuẩn, thời lượng pin dài
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Xịn
on November 13, 2023
Posted by: Hien
Nghe êm tai, âm thanh chuẩn, máy xịn xò, tiện đem theo
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Dễ sử dụng
on November 13, 2023
Posted by: Nhung
Nghe êm tai, thời gian sử dụng dài, âm thanh chuẩn, sạc điện nhanh
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
rất tuyệt
on November 13, 2023
Posted by: phuc
nghe êm tài, âm thanh chuẩn, thời gian sử dụng dài, tiện lợi
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rất tuyệt vời
on November 13, 2023
Posted by: Kim tuyến
Nge êm tai , âm thanh chuẩn,thời gian sử dụng dài, tiện xạc điện
Written by a customer while visiting Samsung US
Showing 305-312 of 636 results 
<< 1 ... 37 38 39 40 41 ... 80 >>