Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
5
So fat so good!
on December 8, 2022
Posted by: Smsng
from DALLAS
[This review was collected as part of a promotion.] Upgraded from 1st gen Galaxy Buds. The sound quality is amazing. The fit is perfect. Soft touch materials feel so good. Noise cancelling works good but does not block everything like human talk.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I been using this for 2 weeks so far so great
on December 8, 2022
Posted by: SamVirus
from Austin, TX
Expertise:Expert
[This review was collected as part of a promotion.] I was a user of Bud2 with iOS, but I have had little complaint b/c easy come out from the ears, sound was little rough, not fully compatible with iOS.
Most of the problem they have updated to Buds2 Pro, I am still using iOS but you have an access with PC when you need an update or fine tuning. Most impressive was they improved sound quality better even noise cancelling and fitting to my ears (You have to turn little when you wear the Buds 2 pro. This is how SAMSUNG design)
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds2 Pro are great!
on December 8, 2022
Posted by: RobN
from Raleigh, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the design of the Buds2 Pro which fit so much better in my ear and block out external sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Life saver!!
on December 11, 2022
Posted by: James V
from Fort worth, Texas
Expertise:Expert
[This review was collected as part of a promotion.] I have bought many galaxy buds, and have had to buy 3 pairs of these specific ones months from each other for work. I absolutely love them. The battery life could be a bit better, but I honestly can't complain. The fast charging of the buds is awesome! Helps me get through jobs & the gym! Thank you!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features
on December 12, 2022
Posted by: Nana Shug 45
from Laurel, Delaware
Expertise:Expert
[This review was collected as part of a promotion.] I have bought 4 pairs in the last 3 years, 2 for me and 2 for my now ex-husband. We just couldn't see ourselves using anything other than these earbuds. I have small ears and these earbuds are the only ones that stays in my ears. I'm forever a loyal satisfied consumer. Thank you Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Always falling out
on December 13, 2022
Posted by: asdf
Expertise:Intermediate
They fall our of my ears constantly. I'm going to replace them.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 13, 2022
Asdf, thank you for your feedback on your Samsung Galaxy Buds2 Pro. If you haven’t done so already, the first step would be to try the additional size silicone tips included with the device to find the best and most secure fit. You can also do a fit test in the Samsung Wearables App to ensure you are wearing them correctly for the best fit possible. You can also always reach out to the Samsung Support Team for assistance. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sound, excellent noise cancelation
on December 13, 2022
Posted by: Poppop
from New York
[This review was collected as part of a promotion.] Upgraded from earbuds 1st generation great decision
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best sound system!!!
on December 15, 2022
Posted by: Musicl0v3r
from Toms river nj
[This review was collected as part of a promotion.] These were my first pair of expensive ear buds, and i am amazed at the sound!! Amazing for phone calls, and perfect for music.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US