Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
5
Improved over the Pro's
on December 5, 2022
Posted by: Demus
from Oregon
[This review was collected as part of a promotion.] Used them daily for training using videos
More comfortable, fit is better, less ear fatigue. I enjoy using these daily. Battery life is a litter better than the pro.
More comfortable, fit is better, less ear fatigue. I enjoy using these daily. Battery life is a litter better than the pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound,bass
on December 5, 2022
Posted by: Nephtali
from Philadelphia, pa
Expertise:Intermediate
[This review was collected as part of a promotion.] Very happy with all samsung products.very classy everything I have is samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'd glad I upgraded
on December 5, 2022
Posted by: Papa Smurf
from Dayton Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I had the Buds Pro I love the sound features and build. I hated that they didn't stay in my ears. I consistently had to keep pushing them in. With the Buds2Pro. They stay in my ear. The bluetooth connection in how far I can be away from them is amazing. Thanks for getting the right samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Insane Bass and Great Features
on December 5, 2022
Posted by: Alex
from Topeka, KS
[This review was collected as part of a promotion.] Recently I got the Galaxy Buds 2 Pro and could not be happier with my purchase. These earbuds connect seamlessly with my Samsung Galaxy S22+ and feature a great array of features. From great ANC to insane audio quality I get the best audio and listening experience everytime as I use these earbuds. These are the best earbuds on the market and I highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sound great but bad fit
on December 5, 2022
Posted by: Squachy
from Minnesota
[This review was collected as part of a promotion.] I can't complain on the quality of the ear bud, but just walking around I can feel the weight of the earbuds causing them to work themselves loose in my ears amd eventually needing to but reset before they fall out.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 8, 2022
Squachy, thank you for your feedback on the Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the sound of the device. If you haven’t done so already, you can try switching out the silicone tips to find a more secure fit for your ear. You can also perform a fit test in the Samsung Wearables App while you are wearing the buds and they are connected to your Samsung device. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Sound and features nice
on December 6, 2022
Posted by: Rafa
from Tucson
Expertise:Intermediate
[This review was collected as part of a promotion.] All good sound design and features the only problem that I find when you put the earphones to charge not easy to get theme in corrctlt
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
DONT BUY IT!
on December 6, 2022
Posted by: Jose
bought mine with a large bundel deal.
one stoped working less then 3 months later...
my sons air pods are still working fine.
i wont be buying them again
one stoped working less then 3 months later...
my sons air pods are still working fine.
i wont be buying them again
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 6, 2022
Jose, we appreciate your feedback on the Samsung Galaxy Buds2 Pro. Given the stated time of ownership your device may still be under warranty. We recommend taking a look in to the warranty of your device and reaching out to the Samsung Support or Customer Care+ Team for assistance in finding a solution to your difficulty. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic buds
on December 8, 2022
Posted by: TRizzle
from Albuquerque, NM
Expertise:Intermediate
[This review was collected as part of a promotion.] Lighter, more comfortable and better sounding than their excellent predecessor. Just love them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US