Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
5
Buds pro 2
on October 16, 2022
Posted by: Pokeydat
from Humble texas
Expertise:Expert
[This review was collected as part of a promotion.] I love the sound of these buds. The rich full sound of the bass is incredible
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not as good as I hoped
on October 16, 2022
Posted by: Cm24
from Massachusetts
Expertise:Intermediate
[This review was collected as part of a promotion.] Hoped for the price there would be a discernable improvement from cheaper ones. This was not the case.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 18, 2022
Cm24, thank you for your feedback on the Samsung Galaxy Buds2 Pro. If you haven’t done so already, please take a look at the full product manual to see all the amazing features of the device and the things that set it apart from other buds. We appreciate you being a Samsung customer, please feel free to reach out to us at any time with further feedback or questions about your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 17, 2022
Posted by: Anonymous
from Anaheim, California
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it in the month of October. The noise cancellation works perfectly for me. I like it because I am aware of my surroundings yet I am able to have normal conversations with my friends without asking them to repeat themselves.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are my new daily buds.
on October 17, 2022
Posted by: Samsung4ever
from Huntsville, AL
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought these on a wymm because I needed some new earbuds and I could not be happier. The sound quality is amazing, the speech recognition is better than most other earbuds, they might be the best on the market right now.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely worth the money
on October 18, 2022
Posted by: aac1988
from Dallas, TX
Expertise:Expert
[This review was collected as part of a promotion.] Yessss.... I love that Samsung finally came out with high res ear buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better Fit and Great Sound
on October 18, 2022
Posted by: Anonymous
from Uniontown, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] Awesome sound for an ear bud and much more comfortable than the previous Galaxy Buds Pro. The case and ear buds hold a great charge and in a pinch I can recharge them on the back of my z flip 4. Ambient noise is a great feature and the talk detection with it is perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing noise canceling and sound stage.
on October 20, 2022
Posted by: Nothing but tech
from PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about a month ago and I have had no problems the bass is amazing. And the matte texture on everything just looks and feels amazing, same with how the case just slides unto you pockets.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fall out of ear too often
on October 20, 2022
Posted by: Job P
Pros: Sound quality is great, especially when paired with Samung Phone
Cons: Have fallen out of my ears more time than I can count and I have only had them for one month
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 20, 2022
Job P, thank you for your feedback on the Samsung Galaxy Buds2 Pro. We would recommend a few steps you can take to adjust the fit of the buds. You can try out the different size silicone tips that came with the buds, you can use the Samsung Wearables app on your cellular device to do a fit test with the buds in your ears. You can also take a look at the information available on our website about how to best fit the buds for comfort as well as security. Please feel free to reach out to us at any time with further questions or feedback on your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US