Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
5
Improvement over the original Bud Pro
on October 6, 2022
Posted by: AvgJoe
from Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] Bud 2 Pros are a huge improvement over the original Bud Pros in terms of fit and comfort. Because of that, they are much better at blocking out noise. I really have no complaints about them at all. I would recommend to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product.
on October 6, 2022
Posted by: Bresic75
from Benton Harbor, Michigan
Expertise:Expert
[This review was collected as part of a promotion.] I got these when they first came out. Love them and all samsung products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best wireless headphones
on October 6, 2022
Posted by: JeffR
from Levittown, Pa
Expertise:Intermediate
[This review was collected as part of a promotion.] I always been a fan of the galaxy head phones and the new buds 2 pro are even better. The noise canceling is awesome and the sound us terrific. Battery life is also pretty good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy buds out there!
on October 7, 2022
Posted by: Luvthese
[This review was collected as part of a promotion.] Went from the original galaxy buds pro to these and absolutely love the upgrade. Everything works so much better and the design is perfect. It fits perfectly in the ear with it not even slightly falling out. I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I expected....
on October 7, 2022
Posted by: Sammygurl
from Temple Hills, MD
Expertise:Intermediate
[This review was collected as part of a promotion.] These are my 4th variation of Samsung earbuds and I'm not as impressed as I was with the others. Even when swapping out the earpieces, I can't seem to get a good fit. The sound quality is not good as it was with the others.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 11, 2022
Sammygurl, we appreciate you taking the time to provide your feedback to us regarding your Samsung Galaxy Buds2 Pro. We would recommend taking some time to play around with the different features on the Samsung Wearables app that will allow not only adjustment on the sound quality but also other features of the device. This will also perform a fit test while the buds are in your ear to assist you in getting the ideal fit. Please feel free to reach out to us with any further questions or feedback on your Samsung products. –Elizabeth
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My Buds2 Pro review
on October 7, 2022
Posted by: Nvigr8
from Kerrville, TX
Expertise:Expert
[This review was collected as part of a promotion.] These are quite comfortable and light. Sound is really great, especially the bass. Battery life is the main detractor. Doesn't last the whole day at work with ANC on. Off its fine. The features I've tried all work pretty well though I haven't done them all. Really wish they would program in a way to change sound level on each bud separately.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome buds
on October 7, 2022
Posted by: Ishy4Shizzy
from Vineland, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm not much of an audiophile, but these sound great. Their features and controls make them really easy to use and navigate. I'm especially a big fan of the reminders to stretch my neck intermittently to keep from getting still during long bouts of media consumption on my phone or tablet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds to use
on October 7, 2022
Posted by: Mewatko
from Smithfield, VA
Expertise:Expert
[This review was collected as part of a promotion.] I got the a month ago and I love them. They fit great in the ear. I like that they have all the great features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US