Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
5
Overall Experience
on September 9, 2022
Posted by: Dadpool
from Cullman, AL
i have used multiple ear buds in the past, to include a couple different galaxy buds. these are by far my favorite head phones that i have ever used.
they have amazing sound quality, and the features babe cease to amaze me. they noise canceling starts working immediately, even so that it feels like it blocks outside sounds before you start any media. i also really love the ambient sound. the best is that you can set it to switch between the two as you start talking so you don't have to try and talk over your media.
there are so many great features that i can't list them all here. well worth the money.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound!
on September 16, 2022
Posted by: Michael
from California,Los Angeles
[This review was collected as part of a promotion.] beautifully designed these feel very comfortable in the ear. *nap time tested *. so happy i upgraded from the buds +
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Quality
on September 17, 2022
Posted by: Ishti
from New York, NY
excellent upgrade from pro to pro2, quality of sound is amazing, and noise cancelling is very good. entirely a new music listen experience, and the new design is very comfortable to ears!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
wow!
on September 23, 2022
Posted by: isaiah
from mcminnville oregon
very happy with my purchase of these headphones. amazing clear sound and super easy to pair to my galaxy z fold 4.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best surround sound
on September 27, 2022
Posted by: The best surround sound
from Sandy Springs, Georgia
works like magic and connects easily, as mentioned. cannot connect with multiple devices at the same time. the surround sound is magical! noise cancellation works like magic!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointing battery life.
on September 29, 2022
Posted by: Giordano
the product's battery life is extremely disappointing. discharges 3x faster than my old buds+. a new product with worse features than an older product is frustrating for the customer. regarding the audio quality, it is high quality with clean and clear sound.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 29, 2022
Giordano, we appreciate your feedback on the Samsung Galaxy Buds2 Pro. We are thrilled to hear you are loving the sound quality of your new buds. There are some tips and tricks you can use to extend the battery life as well depending on what features are most important to you. Please feel free to reach out to us at any time with further questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great earbuds! As long as they stay in your ears.
on September 30, 2022
Posted by: Nico
from San Francisco, California
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered the Galaxy Buds2 Pro about a couple days before they officially hit shelves. The jump from my previous Galaxy Buds+ was overall pretty good, although I did miss some features from my past generation buds. The fit was the biggest thing for me – the older Galaxy Buds and their plus counterpart (both of which I owned prior to the Buds2 Pro) had wing tips to keep a very secure and comfortable fit for up to 11-12 hours for my Buds+. With my upgrade, I soon found that the earbud tips didn't make up for the lack of a wing tip. The smallest tip left a poor seal and rendered bass flat and ANC ineffective, while the two bigger tips offered a better seal but would allow the buds to ever so gradually fall out of my ears. Besides the loss of the frankly unkillable battery life and fit of the Buds+, though, I did enjoy the newer features like improved ambient mode, ANC (which was entirely new to me), richer sound, and even the neck stretch reminders which worked surprisingly well for reducing my neck aches. All in all, I do think these will work for most people and most who purchase them will find themselves with a pair of satisfyingly performant earbuds. (I might try swapping my Buds+ eartips with my Buds2 Pro, though.)
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Finally great fit and great sound
on September 30, 2022
Posted by: Fouad
from Fort Lauderdale
Expertise:Intermediate
[This review was collected as part of a promotion.] All. Bud the fit was terrible but this one finally are great, the battery life not so much.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US