Customer reviews from bestbuy-ca
Sony - Refurbished Excellent - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Average customer rating
3.1
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
23
4 Stars
9
3 Stars
7
2 Stars
8
1 Star
21
47%of customers recommend this product.
(
32 out of
68)
Customer Reviews for Sony - Refurbished Excellent - WH-1000XM5 Wireless Noise Cancelling Over-the-Ear Headphones - Black
Customer Rating
4
Great Sound! Still had to return.
on July 28, 2022
Posted by: Alaina
from Toronto
The sound and features are great on these! Unfortunately, even when adjusted as small as possible, they were too large for me and didn't sit right on my head. I also have a sensitivity to some plastics, and these gave me a reaction, leading to painful blistering and dry itchy skin on my ears and sides of my face. That is more of a personal issue, though; just be aware if you're sensitive to those kinds of things!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Phenomenal!
on July 23, 2022
Posted by: Thomas
from Alberta, Canada
I’m blown away by these. Awesome futures, and stellar sound quality.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
exceptional ANC, flawed design
on June 17, 2022
Posted by: fkapl
from GTA
ANC is pretty good. they are light but there is major design flow that made me return them.. the cups are shallow and my ears tough the inside. it gets pretty annoying after a while. for comparison, Bose has a much much deeper cups so your ears have room to breach.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
I'm sad.
on June 7, 2022
Posted by: mixmastermike
from Ontario
Really looking forward to these. Mid range has great sound. Great for calls in terms of mic and audio.
Disconnecting randomly leaving me talking to myself on a call. Basically no low end even with bass booster turned up. It apparently won't charge when plugged into USB for power. Orange light is on but no charge going into it.
So so sad. Was really excited.
Disconnecting randomly leaving me talking to myself on a call. Basically no low end even with bass booster turned up. It apparently won't charge when plugged into USB for power. Orange light is on but no charge going into it.
So so sad. Was really excited.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca