Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Great upgrade from C2
on November 10, 2025
Posted by: 77C5
from Cincinnati OH
[This review was collected as part of a promotion.] Purchased this TV about a week ago as an upgrade from C2 series which was already quite good. The picture quality for C5 completely stunning and all additional features including faster processor, better sound definitely make it worth the upgrade and quite affordable as prices started to go down. We could not be happier. Highly recommend this TV.
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi, thank you for sharing your review of the LG OLED77C5PUA.
It’s wonderful to hear that upgrading from the C2 to the C5 has brought you even more stunning picture quality, faster performance, and richer sound. We’re glad the added features make it a worthwhile choice for your home entertainment.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
It’s wonderful to hear that upgrading from the C2 to the C5 has brought you even more stunning picture quality, faster performance, and richer sound. We’re glad the added features make it a worthwhile choice for your home entertainment.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
A Whole New World!
on November 11, 2025
Posted by: Neil11
from Columbus, OH
[This review was collected as part of a promotion.] First OLED tv, completely blown away. Don't think I'll ever be able to watch anything else!
Response from lg.comBy LG, November 19, 2025
Hello, Neil. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that your very first OLED TV has completely blown you away and delivered such an incredible viewing experience. It’s wonderful to know you’re enjoying it so much that you can’t imagine watching anything else! Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Awesome Oled TV
on November 12, 2025
Posted by: Cocoa88
from Philadelphia, PA
[This review was collected as part of a promotion.] This is my first OLED, and I’m really impressed. The TV is sharp, colorful, and clear. I picked it for movies and gaming, and it works perfectly for both. Setup was easy, and the smart features are easy to use. I’m glad I went with this TV
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi Cocoa, thank you for sharing your review of the LG OLED77C5PUA. We’re thrilled to hear your first OLED experience has been so impressive, with sharp, colorful, and clear picture quality that makes both movies and gaming stand out. It’s great knowing setup was simple and the smart features have been easy to use, making the TV a perfect fit for your entertainment needs.
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Best TV I've ever owned
on November 13, 2025
Posted by: ClownMode1126
from Milwaukee, WI
[This review was collected as part of a promotion.] We purchased this TV for our newly finished basement and it was the perfect finishing touch. It is the first thing anyone comments on while seeing our new space. The colors pop and the blacks are very deep. Paired with the LG SC9S soundbar, this entertainment setup is truly a 10/10.
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi there, thank you for sharing your experience with the LG OLED77C5PUA. We love hearing how it’s become the finishing touch in your new basement and the first thing guests notice when they walk in. The vibrant colors, deep blacks, and pairing with the LG SC9S soundbar sound like the perfect setup for unforgettable movie nights and gaming sessions. We’re thrilled it feels like a true 10/10 entertainment system for you.
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Best all around OLED and gaming television.
on November 13, 2025
Posted by: Shadybaltar
from Washington, Utah
[This review was collected as part of a promotion.] I purchased this TV a couple days before Halloween 2025. I had a 55 inch OLED TV from LG. It was the best TV I’ve ever owned. So when it came time to upgrade, I carefully weighed my options. I wanted a bigger TV, but I also wanted it to still be thin and light and have the best picture quality. So naturally another larger OLED from LG was the best and really the only option. 77 inches was where I ended up anything larger than the price starts to get atmospheric. I was originally going to get the B5 model and had been mulling it over for the last nine months or so. Finally, this deal appeared on one of my websites for this year‘s model C5. So not only was it an upgrade from the B5, but it was also this year‘s model. I immediately jumped once I found out it came with an extra sound bar and wall mount. Let me tell you this TV is gorgeous. Silky blacks with outstanding colors and brightness. The Evo panel means you’re getting better brightness than a normal OLED TV. Color accuracy is almost perfect. 120 Hz standard refresh rate is great for any in all TV viewing. 144 Hz refresh rate is perfect for games I play on my PS5 Pro. Especially FPS for every little bit of movement in the distance can be seen when you have a higher refresh rate. It’s almost an unfair advantage when gaming online if you have a better larger tv. And this is simply one of the best for that if not the best. I’m thrilled with this purchase. My last two TVs have been by LG, and I’ve had absolutely no issues. I assume my experience will be the same with this TV.
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear how thrilled you are with your upgrade to the 77” C5 OLED, and that the stunning Evo panel, silky blacks, vibrant colors, and high refresh rates have elevated both your movie nights and gaming experience. It’s wonderful to know that LG has consistently delivered quality and reliability for you across multiple TVs, and we’re excited that this latest purchase has exceeded your expectations. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great OLED TV.
on November 13, 2025
Posted by: Kkapoor
from West Henrietta
[This review was collected as part of a promotion.] Bought c5 77’ and was amazed by the picture quality.
It’s a great tv for watching movies and playing hames.
It’s a great tv for watching movies and playing hames.
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi there, thank you for sharing your feedback on the LG OLED77C5PUA. ❤️ We’re glad to hear the amazing picture quality has impressed you and made movie nights and gaming even more enjoyable. It’s wonderful knowing the C5 has elevated your entertainment experience. #LifesGood
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Always like the LG OLED
on November 14, 2025
Posted by: TotoroJ
from Virginia
[This review was collected as part of a promotion.] Always loved the LG OLED TVs. Have been using a B8 for years and had no issues. Looking forward to my new 77 C5.
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi there, thank you for sharing your feedback on the LG OLED77C5PUA. ❤️ It’s wonderful to hear how much you’ve enjoyed your LG OLED B8 over the years, and we’re excited that you’re looking forward to the upgrade to the 77‑inch C5. We’re confident the enhanced brightness, color, and performance will elevate your viewing experience even further. #LifesGood
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic TV
on November 14, 2025
Posted by: Dom On TVs
from Seattle, WA
[This review was collected as part of a promotion.] This is why you buy an OLED, and the C5 delivers. The perfect blacks and infinite contrast are still stunning to see, even if you’re used to the technology. Where the C5 really shines, and where I agree with the expert consensus, is in its brightness and color.
Watching 4K HDR content (especially in Dolby Vision) is a transformative experience. Highlights pop with incredible vibrancy without washing out the rest of the image, and the color volume is outstanding. In my moderately bright living room, the C5's brightness is more than enough to provide a punchy, gorgeous image during the day, which is a huge step up from older OLEDs.
Watching 4K HDR content (especially in Dolby Vision) is a transformative experience. Highlights pop with incredible vibrancy without washing out the rest of the image, and the color volume is outstanding. In my moderately bright living room, the C5's brightness is more than enough to provide a punchy, gorgeous image during the day, which is a huge step up from older OLEDs.
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi Dom, thank you for sharing your feedback on the LG OLED77C5PUA. ❤️ We’re thrilled to hear the perfect blacks, infinite contrast, and vibrant HDR brightness have impressed you, making 4K Dolby Vision content a truly transformative experience. It’s wonderful knowing the C5 has elevated your living room setup with stunning color and clarity. #LifesGood
If you ever need support, please DM us at @LGUSSupport. LG Digital Care Team ^Rich
If you ever need support, please DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com