Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Best TV I've ever had!! đź’Ż
on October 31, 2025
Posted by:Â REALDEALWILL
from Colorado springs
I couldn't be happier with my TV (77in C5)!! You can customize the image to your hearts desire... Blue light or or off, AI on or off, brightness is ridiculous, etc. I am really happy with this TV! Only thing I'd change is to add the ability to remove the pointer feature (Where you can select things with the remote pointed at the screen). Image wise, the G5 is overkill bc this C5 leaves me with 0 wishes for an upgrade!! Its been 2 weeks and I'm amazed at how amazing everything looks!!
Response from lg.comBy LG, November 6, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear how much you’re enjoying your 77" C5 TV and that the customizable image settings and stunning picture quality are making such a strong impression! It’s great to know the experience has exceeded your expectations. We appreciate your feedback about the pointer feature—if you’d like us to explore that further with you, feel free to reach out at lgdigitalcare@lg.sprinklrsupport.com. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Lg 83in. C Class
on February 7, 2026
Posted by:Â wwc49
from Newport, R. I.
Love it It's working great Best TV I've ever used.
Response from lg.comBy LG, February 9, 2026
Hi. We appreciate you sharing your thoughts about your LG TV. It’s awesome to hear the LG unit is delivering that crisp performance and giving you the best viewing experience you’ve had so far. Nothing beats a TV that looks great and works even better. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Still the best.
on December 27, 2025
Posted by:Â Malupit423
[This review was collected as part of a promotion.] This OLED TV offers an unparalleled viewing experience. Its exceptional clarity brings every image to life with stunning detail. The contrast, especially in black levels, is truly remarkable, creating a sense of depth and realism. Navigating its features is a breeze thanks to the user-friendly interface. You'll find that accessing your favorite content is intuitive and straightforward. This display is designed to enhance your entertainment, providing a superior visual performance. Enjoy vibrant colors and deep, rich blacks that redefine picture quality.
Response from lg.comBy LG, December 29, 2025
Hello. Thank you for sharing your thoughts about your LG TV. It’s wonderful to hear how much you’re enjoying the exceptional clarity, remarkable contrast, and those deep, rich blacks that OLED is known for. Your description of the user‑friendly interface and how effortlessly you can access your favorite content really highlights the experience we aim to deliver. It’s great knowing the TV is elevating your entertainment just the way you hoped.
Thanks for choosing LG! #LifesGood ^James
Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Bright, Immersive, and Worth the Upgrade
on November 22, 2025
Posted by:Â piyush_khare
from Bordentown, New Jersey
[This review was collected as part of a promotion.] I recently upgraded from a LG 65" 4K Ultra HD to the LG C5 83" OLED, and after four days, I’m really impressed. The 83-inch size is perfect for my family room, which gets a lot of natural light from 4 windows. I was concerned about brightness, but this OLED is more than bright enough—colors pop, blacks are deep, and contrast is fantastic. Plus, the TV is surprisingly slim for its size, which gives it a sleek, modern look that fits well with my decor.
Gaming is a huge upgrade too. The HDMI 2.1 and 120Hz refresh rate make my PS5 experience smooth with no lag. Streaming content looks amazing with Dolby Vision and HDR10+ support. The interface is fast, and the Magic Remote is super easy to use. While it’s decent for everyday use, I can tell that a soundbar would really take things to the next level.
Overall, I’m really happy with this TV. It’s a big step up from my previous model, and the picture quality is stunning. I’m giving it 4.8 out of 5—just a small dip in sound stops it from being perfect.
Gaming is a huge upgrade too. The HDMI 2.1 and 120Hz refresh rate make my PS5 experience smooth with no lag. Streaming content looks amazing with Dolby Vision and HDR10+ support. The interface is fast, and the Magic Remote is super easy to use. While it’s decent for everyday use, I can tell that a soundbar would really take things to the next level.
Overall, I’m really happy with this TV. It’s a big step up from my previous model, and the picture quality is stunning. I’m giving it 4.8 out of 5—just a small dip in sound stops it from being perfect.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Piyush, thank you for sharing your experience with the LG OLED83C5PUA. It’s great to hear the impressive brightness, deep blacks, and sleek design have made such a strong upgrade for your family room. We’re glad the smooth gaming performance, vibrant streaming quality, and easy‑to‑use Magic Remote have elevated your setup. A soundbar is a perfect way to complement the built‑in speakers, and it’s wonderful to know you’re enjoying the TV overall. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
A Well-Chosen TV with Excellent Performance
on January 26, 2026
Posted by:Â honeystone7
from Chandler, AZ
[This review was collected as part of a promotion.] After using the OLED77C5PUA, the first thing that stands out is the vivid and lifelike picture quality. Thanks to OLED technology, blacks are deep and colors are rich and accurate, which makes movies, dramas, and games extremely immersive.
The TV supports a 144Hz refresh rate, and it really shows when gaming. Gameplay feels incredibly smooth with no noticeable stuttering or screen tearing, even during fast-paced scenes. It performs excellently for both console and PC gaming.
The built-in speakers deliver surprisingly solid sound quality. While an external sound system would enhance the experience further, the internal audio is more than sufficient for everyday viewing, with clear dialogue and balanced sound.
In terms of design, this TV is very impressive. The ultra-thin panel and extremely slim bezel make the screen feel almost borderless, allowing for greater immersion. The overall look is modern and premium, fitting well into any contemporary living space.
Despite being a large 77-inch TV, it is lighter than expected, light enough for one adult male to handle during installation with care. This makes setup much easier compared to other TVs of similar size.
Another convenient feature is Bluetooth headphone support, which is perfect for watching TV alone at night. You can enjoy content without disturbing others while still getting an immersive audio experience.
Overall, the OLED77C5PUA delivers excellent performance in picture quality, refresh rate, design, and usability. It is a highly satisfying premium OLED TV and is especially recommended for users who enjoy both movies and gaming.
Response from lg.comBy ^Rich, LG Digital Care Team, January 28, 2026
Hi Honey, thank you for sharing such a thoughtful review of the 77 Inch Class LG OLED evo AI C5 4K Smart TV 2025, model OLED77C5PUA. It’s great to hear how much the vivid OLED picture quality, deep blacks, and rich color accuracy are elevating your movies, dramas, and gaming. The 144Hz refresh rate truly shines for fast‑paced gameplay, and it’s great to know you’re experiencing that smooth performance on both console and PC.
Your notes on the built‑in speakers, the ultra‑thin design, and the lightweight build highlight exactly what makes this model so versatile. Bluetooth headphone support is another feature many customers love, especially for late‑night viewing.
If you ever need assistance or have questions about features, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Your notes on the built‑in speakers, the ultra‑thin design, and the lightweight build highlight exactly what makes this model so versatile. Bluetooth headphone support is another feature many customers love, especially for late‑night viewing.
If you ever need assistance or have questions about features, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Awesome OLED
on December 29, 2025
Posted by:Â LeroyTV
[This review was collected as part of a promotion.] You won't be disappointed with this 77" LG C5 OLED this year. I spent alot of time researching the technology out there for tvs. I am primarily using this tv for streaming, gaming, and movies this tv excels on all phases. The refresh rate and connectivity are a must for gaming, and this tv does not disappoint. The display and resolution make you feel like your in the movie theater. Finally, the contrast sets itself above the competition.
Response from lg.comBy LG, December 30, 2025
Hello, Leroy. Thank you for sharing your thoughts about your LG TV! We love hearing that your 77" LG C5 OLED is hitting every mark — from cinematic streaming to smooth, responsive gaming. Your shout‑out to the refresh rate, connectivity, and standout contrast really shows how much this TV is elevating your setup. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Excellent tv. More then expected
on December 23, 2025
Posted by:Â SLU_Seattle
from Seattle WA
[This review was collected as part of a promotion.] Just got the TV today and set it up. It is an excellent OLED tv with outstanding picture and good sound. LG really did an incredible job with this TV! Everything is fully functional and working properly. I am using the TV with PC, blue-ray player, it works great so far.
Response from lg.comBy LG, December 30, 2025
Hi. Congrats on the new setup — nothing beats that first‑day LG OLED wow factor! We’re thrilled to hear the picture, sound, and smooth performance with your PC and Blu‑ray player are all hitting the mark. Enjoy every minute of that upgrade. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
A Reliable, Stunning OLED for Movies and Gaming
on November 9, 2025
Posted by:Â shivi4
from seattle WA
[This review was collected as part of a promotion.] If I had to describe myself, I would say I am built for people who care about picture quality without wanting to fuss over a lot of settings. My OLED panel gives you deep blacks, clear highlights, and rich colors that stay consistent no matter what you watch. I handle fast action well, so sports and gaming look clean and fluid.
My interface is webOS, and I try to keep things quick for you. Apps load fast, and the Magic Remote makes it easy to jump around without feeling lost in menus. Gamers usually like me because I support 4K at 120 Hz, have very low input lag, and work smoothly with the latest consoles.
My speakers do the job for regular TV, though I admit I sound better paired with a good soundbar. I am thin, light, and look sharp on the wall or a stand.
Overall, I take pride in delivering strong performance, simple usability, and a large cinematic screen that feels good for movies, shows, and games. If you want a TV that is reliable and easy to live with, I do my part well.
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi Shivi, thank you for sharing your thoughtful review of the LG OLED77C5PUA. It’s wonderful to hear how much you value the deep blacks, smooth motion, and easy usability—this OLED evo AI C5 was designed to deliver exactly that reliable, cinematic experience for movies, sports, and gaming. Your recognition of webOS and the Magic Remote highlights the convenience we aim to provide. We truly appreciate your feedback and recommendation.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com