Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Amazing picture
on December 15, 2025
Posted by: Hey55c
from Indiana
[This review was collected as part of a promotion.] Love love the picture and the sound of the tv. Movies and video games look amazing and flawless.
Response from lg.comBy LG, December 16, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We're thrilled to hear that you’re loving both the picture and sound quality of your TV, and that movies and video games look flawless on it. It’s great to know it’s delivering the immersive experience you were hoping for. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Stunning Picture Quality and super thin
on December 16, 2025
Posted by: Prapti
from Los Angeles, CA
[This review was collected as part of a promotion.] Bought LG OLED77C5PUA recently during thanks giving holidays, and wow… it's cool thin with great picture quality
Movies and shows look incredible. The blacks are actually black, colors pop, HDR content just hits different, and it really does give that “cinema” vibe. Brightness is better than my earlier TVs..
The built-in speakers are fine with good sound quality. The webOS interface is clean and fast, and all the streaming apps are right there. AI Picture/Sound modes are cool too—sometimes I leave them on, sometimes I tweak things myself.
It’s super thin and looks slick on the wall. Definitely has that “premium” vibe.
Response from lg.comBy LG, December 18, 2025
Hello! Thank you for sharing your thoughts about your LG TV — what an awesome review! We’re thrilled to hear how your new LG OLED77C5PUA is delivering that true “cinema vibe” with deep blacks, vibrant colors, and HDR that really pops. It’s great knowing the sleek design, clean webOS interface, and AI Picture/Sound modes are giving you both convenience and flexibility, while the built‑in speakers round out the experience. Sounds like it’s the perfect premium upgrade for your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Stunning Picture Quality and Exceptional Clarity
on December 16, 2025
Posted by: Yash P
from Houston, TX
[This review was collected as part of a promotion.] Purchased this TV on Thanksgiving 2025 and As a customer, I can confidently say that the LG OLED TV has exceeded my expectations in terms of picture quality and clarity. From the moment I turned it on, the difference was obvious. The colors look incredibly natural, the blacks are truly deep, and the overall contrast makes everything on screen feel more realistic and engaging.
What impressed me the most is the exceptional clarity. Even when watching high-resolution content or fast-moving scenes, the picture remains sharp and smooth without any noticeable blur. Small details that I never noticed on my previous TV now stand out clearly, making movies, sports, and shows much more enjoyable.
Dark scenes are handled beautifully, with no loss of detail, while bright scenes look vibrant without being harsh on the eyes. The viewing experience stays consistently excellent from any angle, which is great when watching with family or friends.
Overall, as a customer, I feel the LG OLED TV is a premium product that truly delivers on its promise of superior picture quality and clarity. It has transformed my home entertainment experience, and I would highly recommend it to anyone looking for a visually stunning TV.
Response from lg.comBy LG, December 21, 2025
Hello, Yash. Thank you for sharing your thoughts about your LG TV. Your review paints such a vivid picture — from those deep blacks to the natural colors and razor‑sharp clarity, it’s clear this OLED is giving you the kind of cinematic experience that makes every scene feel alive. Love hearing how it’s elevating everything from fast‑moving sports to dark, detailed movie moments, and that it’s become a true centerpiece for family viewing. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Absolutely beautiful TV.
on December 17, 2025
Posted by: Andyshmandy
from California
[This review was collected as part of a promotion.] Just got my LG C5 83" OLED—stunning! Colors pop with vibrant, lifelike accuracy that makes movies magical. Packed with cutting-edge features like seamless webOS and gaming perks. CPU feels lightning-fast so far, menus zip along smoothly. Haven't tested AI deep yet, but early vibes are promising. Sharp 4K upscaling, deep blacks, and immersive sound. Super happy—worth every penny! One caveat. I did purchase this TV during an LG promotion stating that if you left a review then you will receive a gift card back. However, I am now reading that many people are not being rewarded as they've ran out of redemption quantity. This would definitely be a changing factor and I am sure I wouldn't be the only disgruntled character since this was a big deciding factor on my purchase. A $300 "rebate" for a C5 and even a "$500" rebate for a G5 is a significant amount.
Response from lg.comBy LG, December 21, 2025
Hi, Andy. Thank you for sharing your thoughts about your LG TV. We love the passion in your review — the C5 83" really knows how to put on a show, from those lifelike colors to the smooth webOS experience and lightning‑fast performance. It’s awesome to hear it’s already transforming your movie and gaming setup. We also appreciate you calling out the promotion concern — your feedback is important, and we understand how frustrating that situation can feel. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED evo AI: Excellent image quality
on December 18, 2025
Posted by: Bob6721
from Buffalo, NY
[This review was collected as part of a promotion.] We are very pleased with the size, picture quality, and smart app features. The picture quality is life-like, and the colors are brilliant with little glare from window light.
Response from lg.comBy LG, December 21, 2025
Hi, Bob. Thank you for sharing your thoughts about your LG TV. We love hearing that the picture quality is giving you that life‑like, brilliant color you were hoping for — and even better that it holds up beautifully in bright rooms. Sounds like the smart features are rounding out the experience perfectly. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
love it so much
on December 18, 2025
Posted by: angieq295b_9032
[This review was collected as part of a promotion.] looks absolutely amazing i’m sad I took so long to buy it but im glad I did works perfect absolutely everything we needed quick set up and the features are amazing
Response from influenster.comBy LG, December 21, 2025
Hi, Angie. Thank you for sharing your thoughts about your LG TV. Love the excitement — sounds like this was one of those “should’ve bought it sooner” upgrades that instantly pays off. Quick setup, smooth performance, and features that hit the mark make it even sweeter that you finally treated yourself. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting influenster.com
Customer Rating
5
Unbeatable Value + Incredible Picture Quality
on December 19, 2025
Posted by: Ravi Appana
[This review was collected as part of a promotion.] Recently picked up the 77-inch LG C5 and couldn’t be happier. The picture quality is stunning — vibrant colors, deep blacks, and super crisp detail. For this price point, the value is unbeatable. Perfect choice if you want a premium OLED experience without overpaying.
Response from lg.comBy LG, December 21, 2025
Hi, Ravi. Thank you for sharing your thoughts about your LG TV. We love the excitement in your review — the 77‑inch C5 really knows how to show off with those deep blacks, vibrant colors, and that ultra‑crisp detail. Hearing that it delivers premium OLED performance and unbeatable value is exactly what we hope for when someone upgrades their setup. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing!
on December 19, 2025
Posted by: djaoktswhani
[This review was collected as part of a promotion.] Absolutely love this TV! Has an incredible picture — deep blacks, super vibrant colors, and everything just looks sharp and cinematic. Movies and shows feel immersive, and sports look smooth with no motion issues.
Setup was easy, the TV looks sleek on the wall, and the smart interface is fast and intuitive. Gaming is also fantastic with low input lag and great responsiveness. It’s a big upgrade from LED TVs and totally transforms the living room experience.
Expensive, but worth it if you want top-tier picture quality and a premium feel. Highly recommend.
Response from lg.comBy LG, December 21, 2025
Hello. Thank you for sharing your thoughts about your LG TV. Your review brings such great energy — the way you describe those deep blacks, vibrant colors, and that cinematic feel really shows how much this TV is elevating your setup. Hearing that movies, sports, and gaming all shine on it is exactly what we love to see, and that sleek wall‑mounted look is the perfect finishing touch. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com