Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Nice tv
on December 7, 2025
Posted by: divyaj13_1524
[This review was collected as part of a promotion.] Very nice tv. It was a big difference from an older tv I have now. My brother loves it for gaming. Picture quality is great. Will be keeping this for a long time!
Response from influenster.comBy LG, December 10, 2025
Hello there. Thank you for sharing your positive experience with us regarding your OLED77C5PUA television! We are delighted to hear that you are enjoying the OLED77C5PUA, and we understand your inquiry. It is wonderful that you've noticed a big difference from your older TV and that the picture quality is great. We are also happy to hear your brother loves the TV for gaming, as we design our units to excel in that area.
We appreciate you highlighting the great features of this unit. For further assistance and any specific concerns you may have about optimizing its settings for gaming or general viewing, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv
Our team will be more than happy to assist you with any questions. We appreciate your patience. —Renzo
We appreciate you highlighting the great features of this unit. For further assistance and any specific concerns you may have about optimizing its settings for gaming or general viewing, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv
Our team will be more than happy to assist you with any questions. We appreciate your patience. —Renzo
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing TV
on December 7, 2025
Posted by: Edod12
from NJ
[This review was collected as part of a promotion.] Best tv I have ever owned. The brightness is amazing and usually don't even need half of it in a dark room, but is great as an option for daytime watching. Picture is crisp and clean and sound is good
Response from lg.comBy LG, December 17, 2025
That’s music to our ears! We love hearing that your LG TV is delivering brilliant brightness, crisp visuals, and clear sound — all the things that make movie nights and daytime viewing equally enjoyable. It’s awesome to know it’s the best TV you’ve ever owned. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV at a Great Price
on December 8, 2025
Posted by: vishal2778
[This review was collected as part of a promotion.] This is an outstanding TV in virtually every way; outstanding picture quality (as expected from an OLED panel), and typical LG ease of use in most respects.
The TV is bright, colors are vivid, and the contrast is excellent. The performance of the TV made quite the cinematic experience, and true 4k resolution also helps in creating that.
Remote control is simple to use. The sound quality is also very good, best that I have seen in a tv without any external speakers.
There are enough connectivity options, though I only use the HDMI2 for ARC connection to my AVR.
The TV is bright, colors are vivid, and the contrast is excellent. The performance of the TV made quite the cinematic experience, and true 4k resolution also helps in creating that.
Remote control is simple to use. The sound quality is also very good, best that I have seen in a tv without any external speakers.
There are enough connectivity options, though I only use the HDMI2 for ARC connection to my AVR.
Response from lg.comBy LG, December 9, 2025
Hello there. Thank you for sharing your experience with us. We understand your inquiry. We are delighted to hear that your OLED77C5PUA is providing an outstanding picture quality and cinematic experience with vivid colors and excellent contrast.
It is fantastic to know that you are enjoying the ease of use, simple remote control, and good sound quality right out of the box. We work hard to ensure a premium experience in every unit, and it sounds like this model is delivering exactly that for you. We appreciate you taking the time to share these details with us, including your positive feedback on the connectivity options and 4K resolution performance.
https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
It is fantastic to know that you are enjoying the ease of use, simple remote control, and good sound quality right out of the box. We work hard to ensure a premium experience in every unit, and it sounds like this model is delivering exactly that for you. We appreciate you taking the time to share these details with us, including your positive feedback on the connectivity options and 4K resolution performance.
https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
Written by a customer while visiting lg.com
Customer Rating
5
LG C5 - Ultimate OLED TV
on December 8, 2025
Posted by: ShwetanshuR
from Seattle, WA
[This review was collected as part of a promotion.] Purchased the 77" C5 after upgrading from a QLED, and it has completely exceeded my expectations. This is easily one of the best OLED TVs on the market. The colors are vibrant, the blacks are incredibly deep, and the 4K picture quality is stunning. Our room gets plenty of light, yet the TV’s brightness and contrast remain crisp with virtually no reflections. Even the built-in speakers deliver an impressive, theater-like audio experience right at home. Highly recommended.
Response from lg.comBy LG, December 9, 2025
Hi there, ShwetanshuR. Thank you for sharing your experience with us. We understand your inquiry and are delighted to hear about your satisfaction with the OLED77C5PUA television.
We understand that you upgraded from a QLED and that the OLED77C5PUA has completely exceeded your expectations, delivering vibrant colors, incredibly deep blacks, stunning 4K picture quality, and crisp brightness even in a bright room. Your positive feedback about the display and the impressive, theater-like audio from the built-in speakers is very important to us. We are pleased that this model is providing you with one of the best viewing experiences on the market. We assure you that we are committed to continually providing high-quality, innovative products like the C5 series.
https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
We understand that you upgraded from a QLED and that the OLED77C5PUA has completely exceeded your expectations, delivering vibrant colors, incredibly deep blacks, stunning 4K picture quality, and crisp brightness even in a bright room. Your positive feedback about the display and the impressive, theater-like audio from the built-in speakers is very important to us. We are pleased that this model is providing you with one of the best viewing experiences on the market. We assure you that we are committed to continually providing high-quality, innovative products like the C5 series.
https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
Written by a customer while visiting lg.com
Customer Rating
5
Great picture quality
on December 8, 2025
Posted by: frankmmm
from Jacksonville, FL
[This review was collected as part of a promotion.] Where this tv really shines is in the depth of its blacks. I tested it with a few space movies: 2001, Interstellar, Gravity. Wow, every time it pans to the stars, I am floored. I didn't like the stutter, but LG has Tru Motion built in which fixes all those problems. Overall, great tv.
Response from lg.comBy LG, December 10, 2025
Hi there, Frank. Thank you for sharing your positive experience with us and giving a great review of the OLED77C5PUA! We are pleased to hear that the picture quality of the OLED77C5PUA, especially the depth of the blacks, is flooring you during space movies. We understand your inquiry about the initial stutter, and we are glad to hear that you found the built-in TruMotion feature helpful in resolving the issue.
We always strive to deliver a truly immersive viewing experience. If you would like to explore further ways to fine-tune your picture settings to eliminate any motion-related issues, we suggest trying a simple adjustment: go to Picture Settings on your TV, navigate to Clarity, and then adjust the TruMotion settings from a pre-set to the User option, where you can individually control De-Judder and De-Blur to your preference. For further assistance and any specific concerns you may have about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv
Our team will be more than happy to assist you. We appreciate your patience. —Renzo
We always strive to deliver a truly immersive viewing experience. If you would like to explore further ways to fine-tune your picture settings to eliminate any motion-related issues, we suggest trying a simple adjustment: go to Picture Settings on your TV, navigate to Clarity, and then adjust the TruMotion settings from a pre-set to the User option, where you can individually control De-Judder and De-Blur to your preference. For further assistance and any specific concerns you may have about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv
Our team will be more than happy to assist you. We appreciate your patience. —Renzo
Written by a customer while visiting lg.com
Customer Rating
5
Great TV and quality!
on December 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the TV, great picture quality! Great addition to our living room.
Response from lg.comBy LG, December 17, 2025
That’s wonderful to hear! We’re thrilled your LG TV is delivering the picture quality you love and making such a great addition to your living room setup. Thanks for sharing your experience! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Great features and awesome picture quality!!
on December 12, 2025
Posted by: BulletBasya
from Irving, Tx
[This review was collected as part of a promotion.] Upgrading to c5 83in from 65in oled b7A, picture quality is awesome and its a pleasure watching movies on this large screen tv. Compared to my old TV, screen on this TV is very reflective and more often need to turn off the lights for best experience. Interface is fast and smooth, app selection is good, found all the ott apps that I use. Sound through phone is an awesome feature for times you need to keep it quite. Thinq app and wifi connected features are an upgrade compared to previous tv. Remote has been a let down for me, soft click buttons would have been so much better. Just don't feel like using the remote, my old tv remote was so much better and had a premium feel. Over all I am happy with the TV.
Response from lg.comBy LG, December 17, 2025
Hi there! We’re thrilled to hear how much you’re enjoying the upgrade to your LG C5 83-inch — the picture quality and large screen truly make movies a pleasure to watch. It’s great to know the fast interface, wide app selection, and connected features are adding to the experience, and that the sound-through-phone option has been useful for keeping things quiet when needed. We appreciate your feedback about the remote design and will make sure it’s noted as we continue to improve. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing TV and Amazing Colors!
on December 14, 2025
Posted by: dc2877
from Irvine, CA
[This review was collected as part of a promotion.] This TV is amazing. Upgraded from a 10 year old TV that was starting to show it's age. What a difference! I picked an OLED because I wanted the vibrant colors and picture quality. The colors are vibrant, the blacks are pitch black. The speakers of the TV were also great, don't even need a soundbar.
The TV is also loaded with apps and buttery smooth. The C5 was also easy to setup. I'd recommend this TV my friends and family.
Response from lg.comBy LG, December 16, 2025
Hi, Derrick, Thank you for sharing your thoughts about your LG TV! We're thrilled to hear how much you’re enjoying your C5 OLED TV and that upgrading from your older model has made such a big difference. It’s wonderful to know the vibrant colors, deep blacks, and smooth performance are delivering the experience you were looking for, and that the built-in speakers and easy setup added to the value. We’re glad you’d recommend it to friends and family! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com