Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Great Features!
on December 2, 2025
Posted by: Lui805
from Aurora, Co
[This review was collected as part of a promotion.] This tv has great features and great image, bought to pair with my ps5. Will be going in basement which is the entertainment area, mini theater with the addition of sound system!
Response from lg.comBy LG, December 3, 2025
Hello. Thank you for sharing your exciting setup with us. We’re thrilled to hear that the great features and impressive image quality make this LG TV the perfect match for your PS5, and that it’s becoming the centerpiece of your basement entertainment area. A mini theater with a sound system sounds like an incredible way to enjoy movies and gaming! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Excellent high end tv that ticks all the boxes
on December 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The LG OLED C5 83-inch is an excellent high-end TV, especially strong for movies and gaming, and it hits all the points that makes this tv the best choice: connectivity, display, processor, refresh rate, and resolution.
Display is amazing even in our bright living room. It infact exceeded my expectations. We already have a C4 65’ tv that we bought 5 years ago which has become a part of our family and this just another terrific addition to our new home high roof living room wall.
The LG C5 83-inch is a 4K UHD TV, so resolution is , with full support for 4K streaming, 4K Blu‑ray, and 4K gaming.
Sound in this TV is impressive than the older version.
Looking forward to the Christmas break to enjoy the Christmas movies on this. 😀
Display is amazing even in our bright living room. It infact exceeded my expectations. We already have a C4 65’ tv that we bought 5 years ago which has become a part of our family and this just another terrific addition to our new home high roof living room wall.
The LG C5 83-inch is a 4K UHD TV, so resolution is , with full support for 4K streaming, 4K Blu‑ray, and 4K gaming.
Sound in this TV is impressive than the older version.
Looking forward to the Christmas break to enjoy the Christmas movies on this. 😀
Overall we are super happy with the purchase and we got it for a great price for this thanks giving too.
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi Amar, thank you for sharing such a thoughtful review of the LG OLED83C5PUA. It’s wonderful to hear how the 83‑inch C5 has elevated your movie and gaming experience with its powerful processor, smooth refresh rate, and stunning 4K resolution. We love that it’s become a centerpiece in your bright living room and that the sound performance feels like a true upgrade from your C4. Enjoy those Christmas movies on your new setup—it sounds like the perfect way to celebrate. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
C5 Review
on December 2, 2025
Posted by: LG OLED evo AI C5 4K
from Los Angeles, Ca.
[This review was collected as part of a promotion.] Purchased the 77" C5 and am enjoying it. Picture is good when the content is of proper resolution. I like the "LG Channel" included in the apps as it lets you watch local TV stations thru the internet - no need for antennas. Also, like the Alexa integration feature although if you have a existing Alexa unit in the same room - they will both respond. It would be better if they knew they were on the same network in the same room (labeled in Alexa as such). All in all a pretty nice TV.
Response from lg.comBy LG, December 3, 2025
Hello! Thank you for sharing your thoughtful review of the 77" C5. We’re delighted to hear that the picture quality, LG Channels for local TV streaming, and Alexa integration have added convenience and enjoyment to your setup. We appreciate your feedback about Alexa devices responding together, and we’ll be sure to share that insight with our team. It’s wonderful to know you’re enjoying your new TV overall. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing picture!!!
on December 2, 2025
Posted by: BRZ_OWL
from Milford, NH
[This review was collected as part of a promotion.] This TV has the best picture resolution I have ever seen! The colors, contrast, and sharpness of the lines make watching Football like you are in the field, the detail is amazing!!! Absolutely recomend and will never go back to any other TV.
Response from lg.comBy LG, December 3, 2025
Hi, Rodrigo. Thank you for sharing your fantastic review. We’re thrilled to hear that the picture resolution, vibrant colors, sharp contrast, and incredible detail have made watching football feel like being right on the field. It’s wonderful to know this TV has exceeded your expectations and that you’d never go back to any other. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
If you're looking for the best picture, this is it
on December 2, 2025
Posted by: hl168
from Marietta, GA
[This review was collected as part of a promotion.] The picture quality on this TV is awesome, with perfect blacks and rich color depth. This is my third LG OLED over the years; every time I shop for a new TV, I find myself coming back to this brand. I don't like the new remote control. This C5 model webOS interface has a noticeable response delay.
Response from lg.comBy LG, December 3, 2025
Hi. Thank you for sharing your honest feedback with us. We’re thrilled to hear that the picture quality, perfect blacks, and rich color depth have continued to impress you across multiple LG OLED purchases. We also appreciate your comments about the new remote control and webOS response delay—your input helps us improve future experiences.
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great feature and awesome picture quality.
on December 2, 2025
Posted by: Abt S
from Ohio
This customer did not provide a text review.
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi there, we appreciate you taking the time to share your thoughts on the LG OLED77C5PUA. It’s wonderful to hear that the stunning picture quality and standout features are making such a strong impression in your setup. If you ever need assistance or have questions, you can always reach out to us directly at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
The King of Contrast Returns
on December 3, 2025
Posted by: Llama Lloyd
from Boston, MA
[This review was collected as part of a promotion.] This tv is simply one of the best-looking TVs you can buy in 2025. It delivers perfect blacks and infinite contrast that make HDR content absolutely pop. Shadows are inky deep, bright highlights explode off the screen without blooming, and every scene—from moody noir films to sun-drenched nature documentaries—looks stunningly lifelike. Colors are rich yet natural, motion handling remains buttery smooth for sports and gaming, and the improved peak brightness over last year’s C4 means it holds its own even in moderately bright rooms. Viewing angles are predictably flawless, so the picture stays impeccable no matter where you sit. If you want a massive 77-inch screen that makes movies and games feel cinematic, the LG C5 is hard to beat. Contrast and picture quality are reference-level—everything else is just a bonus.
Response from lg.comBy LG, December 4, 2025
Hello, Llama. Thank you for sharing such an outstanding review. We’re thrilled to hear that the LG C5 77-inch delivers perfect blacks, infinite contrast, and HDR highlights that truly pop. We’re delighted it has impressed you so much and that you’re enjoying reference-level contrast and picture quality!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED C5 85 Inch
on December 3, 2025
Posted by: Narendar
[This review was collected as part of a promotion.] Received our LG OLED C5 85-inch TV today. The delivery team handled it properly and safely, and we were excited to unbox it. The picture quality is really good and we’re very happy so far. The purchase process was smooth, and the support team was really helpful in guiding me and confirming this was the right choice for me. The TV looks premium, and the build quality feels solid. We’re getting ready to mount it on the wall and can’t wait to enjoy movies, sports, and everyday viewing on this big screen. Very happy with the purchase so far.
Response from lg.comBy LG, December 4, 2025
Hi. Thank you for sharing your wonderful review! We’re thrilled to hear that your LG OLED C5 85-inch arrived safely, with a smooth purchase process and helpful support team guiding you along the way. It’s great to know the premium design, solid build quality, and picture performance have already made you very happy with your choice!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com