Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Amazing TV
on December 8, 2025
Posted by: a13xemz
[This review was collected as part of a promotion.] TV was extremely easy to set up and looks beautiful in our remodeled living room. Colors pop and the blacks are impactful. Initially tested sound without sound bar and it was very good, although for our living room a sound bar was necessary.
4k Dolby Vision / Atmos looks amazing.
4k Dolby Vision / Atmos looks amazing.
Response from lg.comBy LG, December 9, 2025
Hello there. Thank you for sharing your experience with us. We understand your inquiry and are glad to hear about your satisfaction with the OLED77C5PUA television.
We understand that you found the TV to be extremely easy to set up, and that its vibrant colors, impactful blacks, and amazing 4K Dolby Vision/Atmos picture quality make it look beautiful in your remodeled living room. Your positive feedback is very important to us, and we appreciate you noting the very good initial sound quality before you added a sound bar. We are pleased that this model is delivering the premium viewing experience you expected. We assure you that we are committed to continually providing high-quality, innovative products like the C5 series.
https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
We understand that you found the TV to be extremely easy to set up, and that its vibrant colors, impactful blacks, and amazing 4K Dolby Vision/Atmos picture quality make it look beautiful in your remodeled living room. Your positive feedback is very important to us, and we appreciate you noting the very good initial sound quality before you added a sound bar. We are pleased that this model is delivering the premium viewing experience you expected. We assure you that we are committed to continually providing high-quality, innovative products like the C5 series.
https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
Written by a customer while visiting lg.com
Customer Rating
5
Amazing TV!
on December 15, 2025
Posted by: Trav21
[This review was collected as part of a promotion.] Great deal and awesome gaming TV! Can't wait to really test it to it's limits!
Response from lg.comBy LG, December 16, 2025
Hello, Travis. Thank you for sharing your thoughts about your LG TV! We're excited to hear that you found a great deal and are already enjoying your LG gaming TV. It’s awesome to know you’re looking forward to pushing it to its limits — that’s exactly what it’s built for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Good viewing experience improvement
on December 16, 2025
Posted by: Tyleroo
from Seattle, WA
[This review was collected as part of a promotion.] I’ve been using the LG C5 OLED for a bit now, and honestly it’s just a really good TV. It pretty much delivers what you’d expect from an LG OLED.
Picture quality:
The picture is the main reason to buy it. Blacks are actually black, contrast looks great, and colors pop without looking fake. HDR content looks especially nice, and even really dark scenes still have good detail instead of turning into a gray blur.
The picture is the main reason to buy it. Blacks are actually black, contrast looks great, and colors pop without looking fake. HDR content looks especially nice, and even really dark scenes still have good detail instead of turning into a gray blur.
Gaming:
For gaming, it’s been excellent. HDMI 2.1, low input lag, VRR — all the important stuff is here. On Xbox, everything feels smooth and responsive, and fast games don’t get blurry.
For gaming, it’s been excellent. HDMI 2.1, low input lag, VRR — all the important stuff is here. On Xbox, everything feels smooth and responsive, and fast games don’t get blurry.
Design:
The TV itself looks clean and modern with super thin bezels. It looks high-end. It’s also super thin and I guess I need to be careful to not break it accidentally.
The TV itself looks clean and modern with super thin bezels. It looks high-end. It’s also super thin and I guess I need to be careful to not break it accidentally.
Sound:
Could be better, but I have a sound bar so it doesn’t really matter to me.
Could be better, but I have a sound bar so it doesn’t really matter to me.
Others:
The AI voice sounds robotic.
The AI voice sounds robotic.
Response from lg.comBy LG, December 16, 2025
Hi, Tyler. Thank you for sharing your thoughts about your LG TV. We're thrilled to hear that your LG C5 OLED has been delivering the exceptional picture quality, smooth gaming performance, and sleek design you were looking for. It’s great to know the deep blacks, vibrant colors, and HDR detail are enhancing your viewing experience, and that the HDMI 2.1 features are keeping your Xbox gameplay responsive and clear. We appreciate your feedback on the sound and AI voice as well — insights like yours help us continue to improve. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
C5 first-time owner of OLED
on March 23, 2026
Posted by: Sumguyinsocal
5 stars for screen performance. 4 stars for software and interface. Screen is fantastic especially the contrast and virtually perfect blacks. Software and interface are a little clunky.
Response from lg.comBy LG, March 23, 2026
Hello! We appreciate you sharing your thoughts on your LG TV, and it’s great hearing how much the screen performance impressed you. The contrast and deep blacks on an LG display really do stand out. We also value your feedback on the software and interface—insights like yours help us continue refining the overall experience! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Goldie Locks TV
on November 7, 2025
Posted by: Anonymous
from St Petersburg Fl
[This review was collected as part of a promotion.] Fantastic TV right in the middle range a step above the B and right below the G series. This is a fenomenal value specially at black Friday prices for a 77 oled. Couldn’t be happier with the LG C5 77
Definitely worth it and highly recommended!!
Definitely worth it and highly recommended!!
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi David! Thank you for sharing your feedback on the LG OLED77C5PUA. ❤️ We’re delighted to hear the C5 feels like the perfect “Goldilocks” choice—right in the middle range, offering phenomenal value especially at Black Friday pricing. It’s wonderful knowing the upgrade has brought you so much satisfaction and that you highly recommend it. #LifesGood
If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Stunning Picture & Next-Level Performance
on November 7, 2025
Posted by: Jake4718
from Orlando, FL
[This review was collected as part of a promotion.] I recently upgraded to the LG C5 77" OLED, and it has absolutely transformed my viewing experience. The picture quality is nothing short of spectacular - deep, inky blacks and vibrant colors make movies and shows feel incredibly cinematic. HDR content especially looks amazing, with highlights that stand out without ever looking overblown. The TV is also impressively thin and sleek. Even at 77 inches, it has a very modern, minimalist design that looks great on the wall and instantly elevates the room. The viewing angles are fantastic too, so everything looks consistent no matter where you’re sitting. The webOS interface is smooth and intuitive, and navigating apps or switching inputs is quick and hassle-free. The included Magic Remote makes navigation feel natural and easy. Overall, the LG C5 77" delivers outstanding performance across the board. It’s a premium TV that’s worth every penny if you want the best possible picture quality, excellent gaming features, and a beautiful design. Highly recommended!
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Jake, thanks for taking the time to share such a thoughtful review of your LG OLED77C5PUA. It’s great to hear how much the picture quality and HDR performance have elevated your movie nights, and that the sleek design fits so well in your space. I’m glad the wide viewing angles, webOS interface, and Magic Remote have made everyday use just as smooth as the visuals. Knowing the C5 has delivered on both performance and design makes your recommendation really meaningful.
If you ever need support, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
If you ever need support, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful TV
on November 7, 2025
Posted by: Alexis T
from Marana, AZ
[This review was collected as part of a promotion.] the 77 C5 is second to none! The picture is amazing and crisp. The blacks are dark, the colors are beautiful.
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Alexis, thank you for sharing your review of the LG OLED77C5PUA. We’re thrilled to hear you’re enjoying the crisp picture quality, deep blacks, and beautiful colors that make the C5 stand out. For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great OLED Option
on November 10, 2025
Posted by: Divizen
[This review was collected as part of a promotion.] A huge fantastic TV that truly makes the home experience feel just like a theater. Highly recommend for dark viewing and the onboard app store and many available streaming apps make it easier than ever to enjoy a wide variety of options.
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi Divizen, thank you for sharing your review of the LG OLED83C5PUA.
It’s great to hear how much you’re enjoying the theater-like experience, especially with the vibrant OLED picture quality and the convenience of the onboard app store for streaming. This TV is designed to make home entertainment effortless and immersive.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
It’s great to hear how much you’re enjoying the theater-like experience, especially with the vibrant OLED picture quality and the convenience of the onboard app store for streaming. This TV is designed to make home entertainment effortless and immersive.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com