Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Great TV
on November 29, 2025
Posted by: swordslaya24
[This review was collected as part of a promotion.] Great picture quality and HDR is Awesome. Highly recommend
Response from lg.comBy LG, November 30, 2025
Hi! Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that you are enjoying the great picture quality and the awesome HDR performance. It's wonderful to know that you highly recommend the unit. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Great picture quality
on November 29, 2025
Posted by: Dsquared
from Los Angeles, CA
[This review was collected as part of a promotion.] The picture quality on this tv is fantastic. I’ve had my old 65” tv for about 10 years until it just stopped working. After some research, this tv hit all my requirements in terms of refresh rate, OLED, and size. Everyone says the color and picture is extremely vibrant. The sound quality is only ok, so I would recommend a sound bar/speakers to go with it. Other than that, I highly recommend this tv.
Response from lg.comBy LG, November 30, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the picture quality is fantastic and that your new TV perfectly meets your requirements for refresh rate, OLED, and size. It’s wonderful to know that you are highly recommending this TV. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Awesome TV
on November 29, 2025
Posted by: Gene29
from Pittsburgh Pennsylvania
[This review was collected as part of a promotion.] Great to look at before it is even turned on - extremely sleek look with ultra slim screen. But once it is turned on the picture is unbelievable - crisp, bright with vivid colors that makes watching anything a joy; sporting events feel like you are there. I already had a 65” LG OLED C9 that performed beautifully but the 83” C5 is even better.
Response from lg.comBy LG, November 30, 2025
Hi, Gene. Thank you for sharing your thoughts about your LG TV. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
on November 29, 2025
Posted by: jajajitsu
[This review was collected as part of a promotion.] This TV is so nice! You can’t go back once you see it. So happy with my purchase.
Response from lg.comBy LG, November 30, 2025
Hi. Thank you for sharing your thoughts about your LG TV. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
I own the first Gen OLED of LG here i am
on November 29, 2025
Posted by: Anonymous
from NEW YORK
[This review was collected as part of a promotion.] I been using the LG OLED for years , 1st Gen , fantastic image quality , one of the best part i enjoy was the upscaling , turning the 1080 P streaming from my PC into clear video quality , i am not sure 2k maybe ? and i loved it , now upgrading to 77 inches C5 , i bet i will love it even more .
Response from lg.comBy LG, December 2, 2025
Hi, Jia. Thank you for sharing your thoughts about your LG OLED TV. We’re delighted to hear that you have been enjoying the fantastic image quality and excellent upscaling performance of your 1st Gen OLED for years. It’s wonderful to know that you are upgrading to the 77-inch C5, and we are confident that the newest model will make an even more positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great OLED TV
on November 29, 2025
Posted by: JustinNoh
[This review was collected as part of a promotion.] First OLED TV. Last TV was from a decade ago. Best upgrade ever. Bright and high definition.
Response from lg.comBy LG, December 1, 2025
Hello, Justin. Thank you for sharing your thoughts about your LG OLED TV. We’re delighted to hear that the bright, high-definition picture has impressed you and that this upgrade, coming from a TV a decade ago, is the best upgrade ever. It’s wonderful to know the picture quality has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great OLED TV
on November 29, 2025
Posted by: Iskender
from Los Angeles
[This review was collected as part of a promotion.] The LG OLED77C5 delivers outstanding picture quality thanks to its OLED panel, offering perfect blacks, vivid colors, and excellent contrast. Its brightness improvements over previous generations make HDR content more impactful, while the α9 AI Processor ensures smooth motion and sharp upscaling. Gaming performance is top-tier with HDMI 2.1 ports, low input lag, and full VRR support. The webOS interface is fast and intuitive, though still ad-heavy. Sound quality is decent for a slim TV, but most users will benefit from a soundbar. Overall, the C5 is a premium, versatile TV that excels for movies, gaming, and everyday viewing.
Response from lg.comBy LG, December 1, 2025
Hi. Thank you for sharing your thoughts about your LG OLED77C5. We’re delighted to hear that the outstanding picture quality, perfect blacks, vivid colors, and excellent contrast have impressed you. It’s wonderful to know the brightness improvements, $\alpha9$ AI Processor, top-tier gaming performance, and fast webOS interface have made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Best TV for My Kids & Family
on November 30, 2025
Posted by: AadhavHome
from GA
[This review was collected as part of a promotion.] The picture quality is exceptional,it features perfect black levels and infinite contrast,creating a stunning and immersive picture.
C5 is a great TV for gaming,supporting 4k@ 144Hz for PC and including four HDMI 2.1 ports for next-gen consoles.
The built-in speaker quality is exceptional.
C5 is a great TV for gaming,supporting 4k@ 144Hz for PC and including four HDMI 2.1 ports for next-gen consoles.
The built-in speaker quality is exceptional.
Response from lg.comBy LG, December 1, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the exceptional picture quality, perfect black levels, and infinite contrast have created a stunning and immersive picture for you. It’s wonderful to know that the gaming features, along with the exceptional built-in speaker quality, have made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com