Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Best in class
on November 27, 2025
Posted by: Shreeharsha s m g
from BaskingRidge nj
[This review was collected as part of a promotion.] Mind-blowing viewing experience with my new 77 c5 oled tv as last 2 weeks is like visual enjoyment/treat.
I watched my favorite movie , game of cricket in an LG oled 77 evo AI TV and its an truly immersive and mind-blowing visual treat. Picture quality is amazing. Movies are even a better treat to watch. Kudos to the technology team.
I watched my favorite movie , game of cricket in an LG oled 77 evo AI TV and its an truly immersive and mind-blowing visual treat. Picture quality is amazing. Movies are even a better treat to watch. Kudos to the technology team.
Response from lg.comBy LG, December 2, 2025
Hi, Shreeharsha. Thank you for sharing your thoughts about your new LG C5 OLED TV. We’re delighted to hear that the mind-blowing visual treat and amazing picture quality have impressed you. It’s wonderful to know that watching your favorite movies and cricket games on the LG OLED TV is truly immersive and has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great Features
on November 28, 2025
Posted by: Mani S
from New York, NY
[This review was collected as part of a promotion.] Awesome product! OLED TV is very clear and makes the picture quality worth it
Response from lg.comBy LG, December 2, 2025
Hi, Mani. Thank you for sharing your thoughts about your LG OLED TV. We’re delighted to hear that the very clear picture quality has impressed you and makes the product awesome and worth it. It’s wonderful to know the picture quality has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Love This TV!
on November 28, 2025
Posted by: YonYarq
[This review was collected as part of a promotion.] This is my third LG OLED and I couldn't be happier. Crystal clear picture!
Response from lg.comBy LG, December 3, 2025
Hello. Thank you for sharing your wonderful feedback. We’re thrilled to hear that your third LG OLED continues to deliver the crystal-clear picture quality you love. It means a lot that you keep choosing LG for your viewing experience, and we’re delighted it’s bringing you so much satisfaction.
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great picture, perfect brightness, & awesome sound
on November 28, 2025
Posted by: Anonymous
from North Carolina
[This review was collected as part of a promotion.] This tv is an excellent add on to my living room, the picture quality is great, the resolution is perfect, the speed is awesome and the contrast even from the edge of my room is great. The connectivity is easy and the refresh rate between the apps is also nice. Overall I like the product.
Response from lg.comBy LG, December 3, 2025
Hello, Anusha. Thank you for sharing your review of your LG TV. We’re delighted to hear that the great picture quality, perfect resolution, fast performance, and strong contrast from any angle have made this LG TV an excellent addition to your living room. It’s wonderful to know that the easy connectivity and smooth refresh rate between apps have added to your overall enjoyment. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Incredible picture quality, beautiful image
on November 28, 2025
Posted by: MikeyBill
from Minneapolis, MN
[This review was collected as part of a promotion.] This is my first OLED television, and I knew I had to go with LG. Immediately upon receiving and setting up my 77” C5, I started playing 4k HDR content and was blown away. I’m coming from a 2016 model from a competitor, and it was a high-end model at the time, and the difference in quality is staggering. I’m very very happy with my purchase, and I can’t wait to get back to my movies!
Response from lg.comBy LG, December 3, 2025
Hello, Mikey. Thank you for sharing your wonderful review. We’re thrilled to hear that your first OLED experience with the LG 77" C5 has delivered such a staggering leap in picture quality compared to your previous TV. It’s fantastic that the 4K HDR content truly impressed you right out of the box and that you’re excited to dive back into your movies. We’re delighted this upgrade has brought you so much joy. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Outstanding Picture!
on November 28, 2025
Posted by: Ohio Viper
from Mount Sterling, OH
[This review was collected as part of a promotion.] I just got done setting up my new 77C5 and I can't believe the picture. This TV adds a new dimension to watching football. Even mirroring my phone to the TV, the picture looks good. I was a little worried about the remote control, but it was pretty easy to pick up. Overall, I'm very satisfied with my purchase.
Response from lg.comBy LG, November 30, 2025
Hello. Thank you for sharing your thoughts about your LG 77C5 TV. We’re delighted to hear that you can't believe the picture and that your new TV adds a new dimension to watching football! It's wonderful to know that you are finding the remote easy to use and that you are very satisfied with your purchase. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great Image and Sound Quality
on November 28, 2025
Posted by: weefreeman
[This review was collected as part of a promotion.] I’ve been really impressed with my LG C5. Even with light coming in from a nearby window, the picture still looks great, bright and clear, and barely affected by the ambient light. Sound quality is solid too; playing music through the TV is crisp and enjoyable.
I love the convenience of AirPlay. Being able to cast straight from my devices without needing an HDMI cable (though HDMI works perfectly as well) makes everything easier. All my streaming services connect with no issues, and navigating between apps is smooth.
The TV itself looks incredibly sleek despite being around 60 pounds. The design is thin and modern, and I love the remote’s pointer feature. Typing through my phone using the LG ThinQ app is a huge plus and makes setup and searches much faster.
Overall, very satisfied with my purchase.
Response from lg.comBy LG, November 30, 2025
Hi, Brian. Thank you for sharing your thoughts about your LG C5 TV. We’re delighted to hear that you are really impressed with your TV! We are happy the convenience features like AirPlay and the LG ThinQ app are making your experience easier and that you are very satisfied with your purchase. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing tv
on November 29, 2025
Posted by: Joncarlom1
from California
[This review was collected as part of a promotion.] I've had the tv for a short period time so far, but it's been amazing. The contrast in colors compared to my old tv is night and day. The blacks are very deep, it looks beautiful. The detail allows you to see all the make up used on shows and movies. Somehow the tv changed the audio quality of our speakers. My family noticed the changes right away. No regrets with the purchase.
Response from lg.comBy LG, November 30, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that your experience has been amazing so far. It’s wonderful to know you are impressed by the contrast in colors, the deep blacks, and the beautiful detail that makes a positive difference compared to your old TV. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com