Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Samsun C5 TV
on November 25, 2025
Posted by: Jkool561
from Fairfax, VA
[This review was collected as part of a promotion.] I recently got the LG C5 83” OLED and overall I’m really impressed. The picture quality is amazing — deep blacks, vibrant colors, and HDR content looks fantastic. Watching movies feels really cinematic, and even older shows and streaming content look sharper than I expected.
The smart TV interface is easy to use. WebOS runs smoothly, and it has all the apps I need without annoying delays.
Response from lg.comBy LG, November 26, 2025
Hello. Thank you for sharing your thoughts about your LG C5 83” OLED TV. We’re delighted to hear that the amazing picture quality, deep blacks, vibrant colors, and fantastic HDR content have impressed you. It’s wonderful to know that watching movies feels cinematic, older shows look sharper, and that the WebOS smart TV interface is easy to use and runs smoothly for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on November 25, 2025
Posted by: Eddy5621
from Las Vegas NV
[This review was collected as part of a promotion.] I have always bought LG TVs but finally bit the bullet and got a LG OLED C5 77” inch, man oh man is it amazing. Great picture quality bright and clear as heck.
Response from lg.comBy LG, November 26, 2025
Hi, Eddy. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear that your new LG OLED C5 77-inch has impressed you with its bright, clear, and amazing picture quality. It’s wonderful to know your loyalty to LG TVs continues to bring you such satisfaction. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on November 26, 2025
Posted by: rt758
from New Jersey
[This review was collected as part of a promotion.] I love this TV its amazing. Perfect quality and its so slime
Response from lg.comBy LG, November 26, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear how much you’re enjoying your TV and that the picture quality has impressed you. It’s wonderful to know the slim design adds to your experience as well. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
The Product Review: Go Big or Go Home Theater
on November 26, 2025
Posted by: Absolute Cinema
from Lawrenceville, GA
[This review was collected as part of a promotion.] Upgrading to the 77-inch LG C5 OLED is like installing an instant cinema, thanks to its ridiculously slim design and world-class picture quality. The magic starts with the Perfect Blacks and Infinite Contrast, where every self-lit pixel delivers deep, inky shadows right next to intensely bright, vibrant colors, making movies and shows practically leap off the screen. Plus, the AI upscaling makes a noticeable difference, ensuring everything from old reruns to 4K blockbusters looks fantastic. While you'll probably want a separate sound system to match its visual grandeur (and ignore the minor webOS ads), the C5 delivers a truly jaw-dropping, cinema-level experience that’s tough to beat.
Response from lg.comBy LG, November 26, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear how much you’re enjoying the instant cinema experience with your 77-inch LG C5 OLED, from its slim design and world-class picture quality to the Perfect Blacks, Infinite Contrast, and impressive AI upscaling. It’s wonderful to know the TV is delivering such a jaw-dropping, cinema-level experience in your home. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great tv
on November 26, 2025
Posted by: Cdog1718
from Va
[This review was collected as part of a promotion.] Love OLED! Makes everything looks better from sports to games. Definitely a step above from other tvs.
Response from lg.comBy LG, November 26, 2025
Hello, Chris. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear how much you’re enjoying the OLED experience and that it’s making everything from sports to games look even better. It’s wonderful to know it stands out above other TVs for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great tv for family
on November 26, 2025
Posted by: user2025
[This review was collected as part of a promotion.] Amazing display - Exceptional Black friday deal. Great resolution.
Response from lg.comBy LG, December 3, 2025
Hi! Thank you for sharing your wonderful feedback about your LG TV. We’re thrilled to hear that the amazing display, great resolution, and exceptional Black Friday deal have made this purchase such a positive experience for you. It’s always exciting when a product delivers both outstanding performance and great value!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Just WOW!
on November 26, 2025
Posted by: ikeadesk
from Hartford, CT
[This review was collected as part of a promotion.] ive recently moved on from my pioneer kuros, and didnt think another tv would be able to keep up
i was very wrong, this tv is incredible. so much brighter, with the same rich blacks, the contrast is stunning
the colors pop, and in dark time viewing, it's just magic
you wont regret getting an lg oled
Response from lg.comBy LG, December 3, 2025
Hello, Gregory. Thank you for sharing your amazing review. We’re thrilled to hear that your LG OLED has exceeded expectations after moving on from your Pioneer Kuro, delivering brighter performance, rich blacks, stunning contrast, and vibrant colors. It’s wonderful to know that dark-time viewing feels magical and cinematic, making this TV such an incredible upgrade. We’re delighted it has impressed you so much!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV!
on November 26, 2025
Posted by: 21RyanB
[This review was collected as part of a promotion.] The LG C5 77” looks incredible! Perfect blacks and rich colors that make movies and shows feel cinematic. The brightness gives HDR content a real pop, making highlights stand out. The picture stays clear and consistent thanks to its wide viewing angles. It’s also fantastic for gaming.
Response from lg.comBy LG, December 3, 2025
Hello, Ryan. Thank you for sharing your fantastic review. We’re thrilled to hear that the LG C5 77” delivers perfect blacks, rich colors, and cinematic brightness that make HDR content truly shine. It’s wonderful to know the wide viewing angles keep the picture clear and consistent, and that it’s also providing an amazing experience for gaming. We’re delighted this TV has impressed you so much!
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com