Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Excited for my first tv in a decade
on November 25, 2025
Posted by: uubu
from New Jersey
[This review was collected as part of a promotion.] This OLED is so much better, brighter and clearer than the lcd tv I had. Look forward to seeing what this TV can do during my time off for the holidays!
Response from lg.comBy LG, November 26, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that this OLED is so much better, brighter, and clearer than your previous LCD TV. It’s wonderful to know the upgrade has made such a positive difference for you, and we hope you enjoy exploring its capabilities during your time off for the holidays! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic TV A real game changer
on November 25, 2025
Posted by: Anonymous
from Charlotte, NC
[This review was collected as part of a promotion.] TV was easy to install and set up. Absolutely love my first OLED!!!!!!!
Response from lg.comBy LG, December 3, 2025
Hi, Ana. Thank you for sharing your excitement with us. We’re thrilled to hear that your first LG OLED was easy to install and set up, and that you’re absolutely loving the experience. It’s wonderful to know it’s bringing you so much joy right from the start. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing picture and great for gaming
on November 25, 2025
Posted by: lleung
from California
[This review was collected as part of a promotion.] I bought this TV after having an older LG product for 10+ years, and I am blown away by how good it looks. Picture quality is great, especially when gaming. Incredibly thin so it looks great on the TV stand.
Response from lg.comBy LG, December 3, 2025
Hi, Lawrence. Thank you for sharing your wonderful review about your LG TV. We’re thrilled to hear that the stunning picture quality, excellent gaming performance, and incredibly thin design have made this TV such a great upgrade after 10+ years with your previous LG product. It’s fantastic to know it looks amazing on your TV stand and delivers the experience you were hoping for. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
best oled tv of 2025
on November 25, 2025
Posted by: okpaper232
from Jersey city, NJ
[This review was collected as part of a promotion.] perfect for bright room conditions, sdr content processing is very good. low resolution content looks good considering the size of this TV.
Response from lg.comBy LG, November 26, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that your TV performs perfectly in bright room conditions and that the SDR content processing has impressed you. It’s wonderful to know even low-resolution content looks great on such a large screen. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on November 25, 2025
Posted by: modi99
from North Carolina
[This review was collected as part of a promotion.] Quality of the screen is fantastic. The true blacks of the OLED are insanely good.
Response from lg.comBy LG, November 26, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the quality of the screen is fantastic and the true blacks of the OLED are insanely good. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Service and TV
on November 25, 2025
Posted by: japatel10
from West Palm Beach, FL
[This review was collected as part of a promotion.] Great picture quality. Color combination is exellent and picture looks amazin
Response from lg.comBy LG, December 3, 2025
Hello! Thank you so much for your wonderful feedback about your LG TV. We’re thrilled to hear that the great picture quality, excellent color combination, and amazing visuals have made such a positive impression on you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Oled is the way to go!!
on November 25, 2025
Posted by: Ilovetowatchtv
from Las Vegas
[This review was collected as part of a promotion.] I was waiting for this for Black Friday and finally pulled trigger. Definitely made the right move! The C5 has the best color and blacks are so sharp and vibrant. I can’t wait to watch more Dolby Vision along with my Dolby Atmos speakers!
Response from lg.comBy LG, November 26, 2025
Hello, Luis. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear that your patience paid off with your Black Friday purchase and that the C5’s sharp, vibrant colors and deep blacks have impressed you. It’s wonderful to know you’re excited to enjoy Dolby Vision paired with your Dolby Atmos speakers for an incredible viewing and listening experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV with excellent video quality
on November 25, 2025
Posted by: Sellappan S
from Bentonville AR
[This review was collected as part of a promotion.] The LG OLED77C5PUA is a masterpiece of modern television design. The visual quality alone feels like stepping into another world—deep, inky blacks, flawless contrast, and incredibly vibrant colors that make every scene pop. Movies look cinematic, sports feel lifelike with silky motion, and gaming is a whole new level of immersive thanks to near-instant response times and support for high refresh rates.
Sound quality is surprisingly rich for a slim panel, though pairing it with a soundbar or home theater setup really brings out its full potential. The ultra-thin frame and minimalist stand make it a stunning centerpiece for a living room, whether wall-mounted or on a console.
Overall, the LG OLED77C5PUA is one of those rare tech products that completely delivers on its promise. It’s a premium, future-ready display that transforms everyday viewing into a cinematic experience.
Response from lg.comBy LG, November 26, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear how much you’re enjoying the LG OLED77C5PUA and that it’s delivering such a cinematic experience with deep blacks, flawless contrast, and vibrant colors. It’s wonderful to know movies, sports, and gaming all feel so immersive, and that the design and sound quality have made it a true centerpiece in your living room. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com