Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Great TV
on November 25, 2025
Posted by: Choochoooo
[This review was collected as part of a promotion.] Awesome OLED black. I like that the LG mount for it was the easiest mount to hang the TV with. Took no time to have it hanging on the wall.
Response from lg.comBy LG, November 26, 2025
Hi. Thank you for sharing your thoughts about your LG OLED TV. We’re delighted to hear about the Awesome OLED black. It’s wonderful to know that the LG mount for it was the easiest mount to hang the TV with and that it took no time to have it hanging on the wall. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great picture quality, awesome for gaming
on November 25, 2025
Posted by: Percy13
from Schaumburg, IL
[This review was collected as part of a promotion.] Daily tv usage plus gaming and the quality is outstanding. One of the best oled displays on the market.
Response from lg.comBy LG, November 26, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the quality for your daily TV usage plus gaming is outstanding and that you feel it is one of the best Oled displays on the market. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great tv
on November 25, 2025
Posted by: Chad mcd
from Michigan
[This review was collected as part of a promotion.] This tv is worth every penny, best oled for the money
Response from lg.comBy LG, November 26, 2025
Hi, Chad. Thank you for sharing your awesome feedback about your LG TV. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Gaming TV
on November 25, 2025
Posted by: Icyunvme25
from Ann Arbor, MI
[This review was collected as part of a promotion.] 144 hz makes gaming on this incredible. Super crisp as well.
Response from lg.comBy LG, November 26, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the 144 hz makes gaming on this incredible and that you find it Super crisp as well. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
C5 77 inch TV = epic
on November 25, 2025
Posted by: TwoPutt
from Denver, CO
[This review was collected as part of a promotion.] This is a remarkably awesome TV that completely changed our entertainment areas
Response from lg.comBy LG, November 26, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that this is a remarkably awesome TV that completely changed your entertainment areas. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Best Oled Tv from LG
on November 25, 2025
Posted by: ammeh
from california
[This review was collected as part of a promotion.] Crisp quality, amazing viewing angles and superior brightness
Response from lg.comBy LG, November 26, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear about the Crisp quality, amazing viewing angles, and superior brightness that have impressed you. It’s wonderful to know the upgrade has made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Clear image and amazing blackness
on November 25, 2025
Posted by: anonb
[This review was collected as part of a promotion.] The blackness on this OLED panel is amazing and the image is very clear. Watching sports, movies, and tv shows is way better than before.
Response from lg.comBy LG, November 26, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the blackness on this OLED panel is amazing and the image is very clear. It’s wonderful to know that watching sports, movies, and tv shows is way better than before. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Great features, terrible ordering process.
on November 25, 2025
Posted by: PeachieBun
from Seattle
[This review was collected as part of a promotion.] The tv its self is great. Good size, color, and features. The proceeds of purchasing is a pain in the you know what. You would think a company would make it as easy as possible to purchase and acquire your item. Instead you jump through multiple hoops, many of which are in place to try and get you to forfeit your warranty.
Product 4/5 company 2/5.
Response from lg.comBy LG, November 26, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the tv itself is great and that you are satisfied with the Good size, color, and features. We appreciate you bringing your feedback about the purchasing process to our attention. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com