Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
4
Absolutely Worth Every Dollar
on November 24, 2025
Posted by: Tv addict5
[This review was collected as part of a promotion.] I recently upgraded to the LG OLED77C5PUA, and it has completely transformed my viewing experience. The picture quality is phenomenal, the blacks are truly black, colors are vibrant without looking artificial, and every scene feels incredibly lifelike. Movies, sports, and even regular TV look stunning on this huge 77” OLED panel.
Gaming is next-level on this TV. The 144Hz support, super-low input lag, and smooth motion make a huge difference. My PS5 look the best they ever have, and fast-action games run flawlessly without any blur.
The design is sleek, thin, and premium. It instantly made my living room look like a high-end home theater. The webOS interface is fast and easy to use, and switching between apps is seamless.
Overall, this is one of the best purchases I’ve made. If you want a true cinematic experience at home, the LG OLED77C5PUA is absolutely worth it. Highly recommended!
Response from lg.comBy LG, November 24, 2025
Hello. Thank you for sharing your thoughts about your LG TV. It’s wonderful to hear how the LG OLED77C5PUA has elevated your home entertainment experience with its lifelike picture quality, vibrant colors, and sleek design. We’re glad you’re enjoying the next-level gaming performance and seamless webOS interface that make every use feel premium. Your recommendation means a lot, and we’re thrilled this upgrade has transformed your living room into a true cinematic space. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazon TV for gaming!
on November 24, 2025
Posted by: Seth S
from Troy, OH
[This review was collected as part of a promotion.] I have been wanting one of these TVs for several year and finally decided to get one and it has definitely been worth the wait! I can’t even describe in words just how better the picture looks on this OLED. Everything runs incredibly fast and smooth. I highly recommend this TV to anyone!
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Seth, thank you for sharing your review of the LG OLED77C5PUA. We’re thrilled to hear the stunning picture quality and smooth performance have made the wait worthwhile, and that gaming feels so fast and responsive on this OLED. It’s wonderful knowing you highly recommend it and are enjoying the upgrade so much. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Quality is amazing
on November 24, 2025
Posted by: Trob2320
from Charlotte, NC
[This review was collected as part of a promotion.] I read so many reviews before I purchased and purchased due to overwhelming positive outlook. I was stunned when I first fired it up. The picture is so clear and the sound is fantastic
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Trob, thank you for sharing your review of the LG OLED77C5PUA. We’re thrilled to hear the clear picture and fantastic sound quality truly stunned you right from the start. It’s wonderful knowing the positive reviews matched your own experience and that you’re enjoying the TV so much. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
Excellent TV
on November 24, 2025
Posted by: OLEDWatcher
from California
[This review was collected as part of a promotion.] The LG C5 has been amazing so far. The picture quality is excellent, and watching movies and playing games on the 77" screen is an impressive, immersive experience. I love being able to customize the settings for each specific input and the new remote has been an improvement so far from previous magic remotes. The only flaw is the known green tint when watching the tv at an angle. Personally, I have grown used to it and it's not too noticeable so it doesn't bother me but something to think about. Overall, I would highly recommend the LG C5.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your experience with the LG OLED77C5PUA. We’re glad the excellent picture quality, immersive 77" screen, and improved remote have made such a strong impression. Your note on customizing inputs and adapting to the slight green tint is valuable feedback, and it’s great to hear it hasn’t impacted your enjoyment. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
Great Movie & gaming experience! Worth the upgrade
on November 24, 2025
Posted by: Mukul2025
from Fremont
[This review was collected as part of a promotion.] I’m loving my LG C5 77-inch OLED. The picture is incredibly vibrant, blacks are deep, and it looks stunning for movies and sports. Gaming is smooth with zero lag. Setup was straightforward—just had to tweak a couple of menu settings. Sound’s good but I use a soundbar for the full experience. Overall, it’s a fantastic upgrade—totally worth it if you want serious picture quality and a big-screen feel.
Response from lg.comBy LG, December 4, 2025
Hello there! We’re so glad to hear how much you’re enjoying your LG C5 77-inch OLED—from the vibrant picture and deep blacks to the smooth gaming performance and easy setup, it sounds like it’s been a fantastic upgrade for you. We love that you’ve paired it with a soundbar to complete the experience! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Very happy, gorgeous TV
on November 24, 2025
Posted by: Anonymous
from Portland, OR
[This review was collected as part of a promotion.] This TV looks absolutely beautiful in my living room
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Jared, thank you for sharing your review of the LG OLED77C5PUA. We’re delighted to hear how gorgeous the TV looks in your living room and that you’re very happy with your purchase. It’s wonderful knowing it’s been such a great addition to your space. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
The Best TV I've Ever Seen!
on November 24, 2025
Posted by: jd2377
[This review was collected as part of a promotion.] This TV is the best I've seen by far. The blacks are true black, the colors are vivid, and it is very bright. I have mine in a large bright room and it is true that it is bright room ready. I enjoy the new magic remote with the new AI assistant! If you are thinking about getting this vs a QLED tv, it is worth the money!
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Jd, thank you for sharing your review of the LG OLED77C5PUA. We’re thrilled to hear the vivid colors, true blacks, and bright‑room performance have made such a strong impression, and that the new Magic Remote with AI assistant has enhanced your experience. It’s wonderful knowing the TV has exceeded your expectations and feels worth the investment. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Blown away!!
on November 24, 2025
Posted by: 77C5PUA
from Scottdale PA
[This review was collected as part of a promotion.] I just replaced a 65 inch LG OLED with this beauty, and it was stunning out of the box. I just can’t get over how crisp and beautiful the picture is under any type of lighting. I also have to say the OS upgrade is huge!! The menus are more user friendly and everything including downloads move at light speed. I cannot bribe the tv I just got at this price. Don’t miss the current deal LG is running as it cannot be beat!!
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your review of the LG OLED77C5PUA. We’re thrilled to hear the upgrade from your 65" OLED has been such a stunning experience right out of the box, with crisp picture quality in any lighting and a faster, more user‑friendly OS. It’s wonderful knowing the performance and value have truly blown you away. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com