Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
LG OLED TVs are the best!
on November 23, 2025
Posted by: Sean Ross
from Cookeville, TN
[This review was collected as part of a promotion.] We absolutely love LG TVs, and the new C5 continues that tradition of excellence. Having owned the C2, C3, and even the B5, we’ve consistently been impressed with LG’s OLED picture quality, color accuracy, and overall reliability. The C5 takes everything we already loved and makes it even better with richer contrast, smoother motion, and a noticeably brighter, more vibrant panel. LG’s user interface is fast and intuitive, and the build quality feels premium as always. After years of sticking with LG, we can confidently say their OLED lineup just keeps getting better, and the C5 is our favorite yet.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Sean, thank you for sharing your experience with the LG OLED77C5PUA. It’s wonderful to hear how the C5 has built on everything you’ve loved from past LG OLEDs, delivering richer contrast, smoother motion, and a brighter, more vibrant panel. We’re glad the fast interface and premium build quality continue to impress, making this your favorite yet. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Picture Quality Unlike Anything Else
on November 23, 2025
Posted by: Abhishek D
from Los Angeles
[This review was collected as part of a promotion.] We recently replaced our old 50 inch TV with OLED C5 77 inch and the difference is unimaginable. Picture quality of this OLED panel is out of this world with the perfect blacks that provides an amazing contrast ratio. Screen is super bright and is comfortable for daytime watching in a room with ambient light. Watching HDR content on this TV is quite an experience with the eye popping details. I am sensitive to soap opera effect but this TV handles motion very well with no signs of soap opera effect. The sleek design with thin bezels add to the immersive experience. In-built 2.2 channel speakers are adequate if you don't want to add external sound. I haven't tried gaming on it yet but the 144 Hz refresh rate makes it one of the best TVs out there for gaming.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Abhi, we appreciate your feedback on the LG OLED77C5PUA. The upgrade from your 50‑inch TV clearly made a big impact, with perfect blacks, bright HDR, and smooth motion creating an immersive experience. With its sleek design, solid speakers, and 144Hz refresh rate, you’re set for both movies and gaming. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful Picture
on November 23, 2025
Posted by: lgdoug
from Pittsburgh, PA
[This review was collected as part of a promotion.] The picture quality is amazing. The color contrast and black/white ratios are fantastic. The tv menus are easy to follow. There was a minor glitch with the HDMI Arc connection disabling my surround sound mode on my receiver. It was easily fixed. LG made it easy to enable/disable certain features like the tv talk back function and AI voice command.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your experience with the LG OLED77C5PUA. It’s wonderful to hear the picture quality, color contrast, and easy‑to‑navigate menus have impressed you. We’re glad you were able to quickly resolve the HDMI ARC glitch and that the flexible feature controls added convenience to your setup. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
Great quality, but latest webos has issues
on November 23, 2025
Posted by: Eugene22
[This review was collected as part of a promotion.] The image quality is great and display is brighter, compared to my previous C2.
However, the latest webos seems to have frequent memory problems resulting in app restarts when watching 4K dolby vision content.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Eugene, thank you for sharing your experience with the LG OLED77C5PUA. It’s great to hear the brighter display and excellent image quality compared to your previous C2. For the WebOS memory issue, we recommend checking for the latest firmware update in Settings > Support > Software Update, and closing unused apps by holding the Home button and clearing them from memory. You can also review our step‑by‑step guide here: https://www.lg.com/us/support/help-library/lg-tv-memory-shortage-error-app-wont-run--20154522128317 / App won’t run. If the issue continues, please email lgdigitalcare@lg.sprinklrsupport.com for further support.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
The Best
on November 23, 2025
Posted by: TheCactus
from Houston
[This review was collected as part of a promotion.] Hands down the best tv. I use it for movies, console gaming, and PC gaming. The performance and image quality is unparalleled to any other screen on the market. I love all the hdmi ports which allows me to connect all my devices. It's got deep inky blacks and very smooth motion due to the high refresh rate. Best 4k tv ever.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your review of the LG OLED77C5PUA. It’s fantastic to hear the deep blacks, smooth motion, and multiple HDMI ports have made both gaming and movies such an outstanding experience. Knowing the performance and image quality stand out as the best you’ve seen makes this upgrade even more special. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
THE BEST TV
on November 23, 2025
Posted by: Annoying Truck
from Daytona, FL
[This review was collected as part of a promotion.] I have an older 65” LG OLED, about 10 years going strong still. I thought it was the best picture ever. I just needed a bigger TV. Somehow LG improved the picture on this OLED77C5PUASKU. Amazing.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, we appreciate you sharing your experience with the LG OLED77C5PUA. It’s remarkable that your 65” OLED has been delivering great performance for so long, and even more rewarding to hear the new 77” model has taken picture quality to another level. If you ever need additional support, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great Colors, Brightness, and features!
on November 23, 2025
Posted by: mp1321
from Atlanta, GA
[This review was collected as part of a promotion.] f you're looking for the absolute best 77-inch TV that handles everything flawlessly, the LG OLED77C5PUA is the one. This TV is the ultimate sweet spot, combining jaw-dropping movie picture quality with every gaming feature you could possibly need. Thanks to the new Alpha 9 AI chip and an improved screen, you get those famous perfect OLED blacks and colors that really pop, even in a moderately sunny living room, because LG added a great new Glare-Free screen design. For gaming, this set is a beast: it has four HDMI ports that can handle the fastest 4K gaming (up to 144Hz!) from your PC or new console, plus built-in features like G-Sync and FreeSync, guaranteeing zero lag or tearing. It’s also simple to live with, running on the super intuitive webOS 25 smart platform and offering amazing virtual surround sound that feels like 11 speakers are hidden in your room. If you want a stunning, future-proof centerpiece for your home theater, look no further.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your thoughts on the LG OLED77C5PUA. It’s exciting to hear how the Alpha 9 AI chip, glare‑free screen, and flawless gaming features have elevated your experience. From cinematic picture quality to smooth 4K gaming and immersive sound, it sounds like this TV has truly become the centerpiece of your home theater. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Incredible quality
on November 23, 2025
Posted by: jordan_p95
[This review was collected as part of a promotion.] We upgraded our living room TV to this unit from an older 55” OLED from another manufacturer. Even though I was already used to OLED displays, this TV blew me away. The contrast, colors, and motion handling are all phenomenal. I appreciate the on board OS allows you to limit advertisements almost completely. The only drawback is the internal speaker quality is not the greatest. However, that is usually never the case for any TV in my experience. We use a soundbar and have no issues at all.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Jordan, thanks for your review of the LG OLED77C5PUA. We’re glad the contrast, colors, and motion handling blew you away, and that the OS features and your soundbar setup make it a perfect fit. Enjoy your upgrade! #LifesGood ❤️
LG Digital Care Team ^Rich
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com