Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Nice TV
on November 10, 2025
Posted by: ajmora
[This review was collected as part of a promotion.] Great picture. Beautiful colors. Easy to navigate.
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi ajmora, thank you for sharing your review of the LG OLED77C5PUA.
We’re glad to hear you’re enjoying the vibrant picture quality, beautiful colors, and easy navigation—this OLED evo AI C5 is designed to make every viewing experience seamless and immersive. We truly appreciate your feedback.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
We’re glad to hear you’re enjoying the vibrant picture quality, beautiful colors, and easy navigation—this OLED evo AI C5 is designed to make every viewing experience seamless and immersive. We truly appreciate your feedback.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic TV
on November 10, 2025
Posted by: KingGrg
from Chicago
[This review was collected as part of a promotion.] Picture quality is great, remote control is very cool, loaded with tons of features. Highly recommend this tv!
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi King, thank you for sharing your review of the LG OLED77C5PUA.
It’s great to hear you’re enjoying the fantastic picture quality, feature-rich design, and the convenience of the Magic Remote—this TV is built to deliver a premium experience.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
It’s great to hear you’re enjoying the fantastic picture quality, feature-rich design, and the convenience of the Magic Remote—this TV is built to deliver a premium experience.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Can't buy any other TVs
on November 11, 2025
Posted by: soapinmouth
from orange county, CA
[This review was collected as part of a promotion.] This is my second OLED C5, after getting the first I had to replace my other TV with one as well, the quality difference is just massive.
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi there! Thanks for sharing your thoughts on the LG OLED77C5PUA. It’s great to hear the C5 impressed you so much that you added another to your home—the difference in quality really speaks for itself. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Epic PS5 Beast for Gaming & Movies!
on November 12, 2025
Posted by: BoogieMob
from Fresno, CA
[This review was collected as part of a promotion.] "Just upgraded to the 77" LG OLED evo AI C5, and it's a game-changer for my PS5 setup and family viewing. The picture quality is unreal—deep blacks and vibrant HDR make Ghost of Yōtei's snowy Hokkaido landscapes feel alive, with every katana clash popping in Dolby Vision at 120Hz. No more motion blur in Helldivers 2 co-op chaos; the low input lag (~9ms) and VRR keep explosions tear-free and immersive, even during intense bug swarms.
For UFC fights and NFL Sundays, the Brightness Booster handles bright room glare like a champ, delivering crisp highlights on punches and plays without washing out. Streaming movies on Netflix? Filmmaker Mode nails the director's intent—Oppenheimer's shadows are infinite-contrast perfection. And for quick morning news, the AI upscaling turns cable feeds into sharp 4K without artifacts.
Smart features via webOS are snappy: Quick Cards for apps, voice search for hands-free ESPN jumps. Value is off the charts at this price—four HDMI 2.1 ports future-proof my PS5 Pro dreams. Paired with the bundled S40T soundbar, the 2.1-channel audio thumps for crowd roars. If you're into gaming, sports, or cinema, this C5 is the sweet spot. Worth every pixel!"
For UFC fights and NFL Sundays, the Brightness Booster handles bright room glare like a champ, delivering crisp highlights on punches and plays without washing out. Streaming movies on Netflix? Filmmaker Mode nails the director's intent—Oppenheimer's shadows are infinite-contrast perfection. And for quick morning news, the AI upscaling turns cable feeds into sharp 4K without artifacts.
Smart features via webOS are snappy: Quick Cards for apps, voice search for hands-free ESPN jumps. Value is off the charts at this price—four HDMI 2.1 ports future-proof my PS5 Pro dreams. Paired with the bundled S40T soundbar, the 2.1-channel audio thumps for crowd roars. If you're into gaming, sports, or cinema, this C5 is the sweet spot. Worth every pixel!"
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi Boogie, thank you for such an epic and detailed review of the LG OLED77C5PUA. We love hearing how the deep blacks, vibrant HDR, and Dolby Vision at 120Hz have transformed your PS5 sessions into a cinematic experience. It’s great to know the Brightness Booster is keeping UFC fights and NFL Sundays crisp even in a bright room, while Filmmaker Mode and AI upscaling are delivering the director’s vision and sharper everyday viewing. Pairing it with the S40T soundbar sounds like the perfect setup for both gaming chaos and movie nights. We’re thrilled this C5 has become the sweet spot for your family entertainment.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great for Gameday!
on November 14, 2025
Posted by: TheBrownWizzard
from Bay city, Texas
[This review was collected as part of a promotion.] The TV was recommended by my brother and I can’t be anymore enthused about the purchase. 77” screen looks like it takes up my whole wall. The OLED screen is so crisp even watching a movie at home is a theatre-like experience. I think the TV is good luck, longhorns and Texans won first time watching on new TV! The only knock I have is the controller you have to aim to toggle around the screen (can makes things a lot easier just requires good aim 🤣)
Response from lg.comBy LG, November 19, 2025
Hi, Jose. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear how much you’re enjoying the immersive theatre-like experience on your 77” OLED screen, and it’s great that your brother’s recommendation led to such enthusiasm for your purchase. It’s wonderful to know the vibrant picture quality has made movies feel cinematic and even brought some good luck to your game day viewing! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Incredible picture
on November 14, 2025
Posted by: Brianu16
from Vancouver WA
[This review was collected as part of a promotion.] Just amazing. The picture quality. The light weight. How thin it is. The magic remote you can point. Mounted above my fireplace it looks absolutely stunning. Highly satisfied.
Response from lg.comBy LG, November 19, 2025
Hi, Brianu. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that the stunning picture quality, lightweight design, and ultra-thin build have impressed you, and that the Magic Remote adds to the ease of use. It’s wonderful to know your TV looks absolutely amazing mounted above your fireplace and that you’re highly satisfied with your choice! ^James
Written by a customer while visiting lg.com
Customer Rating
5
BEST OLED IN THE BUSINESSS
on November 16, 2025
Posted by: HarrisonTX
from Dallas, TX
[This review was collected as part of a promotion.] I recently bought a home with a theater room and debated on projector vs. OLED TV. After extensive research, I had heard LG makes the best OLEDs on the market. I just received my 83" C5 and am blown away at the quality. It is perfect in my media room and I am beyond happy with my purchase. The colors are very vibrant but more importantly the blacks are deep and provide contract you don't get with QLED or LED.
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hello Harrison, thank you for sharing your review of the LG OLED83C5PUA. It’s exciting to hear how well the 83" C5 fits into your theater room and that the vibrant colors and deep blacks have delivered the premium experience you were looking for. LG OLEDs are designed to bring that true cinematic quality right into your home.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great display! User interface needs work.
on November 16, 2025
Posted by: LGOLEDTV
[This review was collected as part of a promotion.] The display is great! It produces great colors and pictures. The TV unit is well designed and build. Speakers are there but for good sound you need separate setup. The user interface needs a lot of improvement. That isn’t a big deal if you’re planning to use a streaming device. Overall, great TV!
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that the display’s vibrant colors and sharp picture quality have impressed you, along with the sleek design and build of the TV. We appreciate your feedback on the speakers and user interface, and it’s great to know that using a streaming device makes the experience seamless for you. Your overall positive review means a lot to us! ^James
Written by a customer while visiting lg.com