Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
OLED TVs are awesome!
on November 22, 2025
Posted by: Agent006
[This review was collected as part of a promotion.] Picture quality of OLEDs are truly phenomenal. It's so much better than my previous TV!
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your experience with the LG OLED77C5PUA. It’s great to hear the phenomenal picture quality has been such a big step up from your previous TV. We’re glad the OLED has impressed you right from the start. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Stunning Picture & Excellent Performance
on November 22, 2025
Posted by: Anonymous
from Nashville
[This review was collected as part of a promotion.] The LG C5 OLED has exceeded all expectations. The picture quality is incredible with deep blacks, vivid colors, and perfect contrast. Movies and sports look amazing, and the motion handling is smooth with no blur. Gaming performance is outstanding thanks to the low input lag, HDMI 2.1 ports, and Dolby Vision support. The webOS interface is quick, clean, and easy for our whole family to use. This TV has completely elevated our living room experience and is easily one of the best OLED TVs available right now.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Sai, thank you for sharing your experience with the LG OLED77C5PUA. It’s great to hear the deep blacks, vivid colors, and smooth motion have made movies, sports, and gaming look incredible, while the low input lag and Dolby Vision support elevate performance even further. We’re glad the quick and clean webOS interface has been easy for the whole family to enjoy. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great TV, excellent picture
on November 22, 2025
Posted by: Mal1763
from Laingsburg, MI
[This review was collected as part of a promotion.] The LG C5 77 has a very good image quality. I would recommend this tv to other buyers.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Mal, thank you for sharing your experience with the LG OLED77C5PUA. It’s great to hear the excellent picture quality has impressed you and that you’d recommend the C5 to other buyers. We’re glad it’s delivering the viewing experience you were hoping for. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Amazing TV, stunning picture quality
on November 22, 2025
Posted by: shreddy100896
from Houston, TX
[This review was collected as part of a promotion.] I recently upgraded to the LG C5 77” OLED, and it has completely transformed my home entertainment experience. The picture quality is nothing short of breathtaking. The OLED panel delivers perfect blacks, vibrant colors, and incredible contrast that makes every movie, show, and game look cinematic. HDR performance is especially impressive — highlights pop without blowing out, and dark scenes retain rich detail.
The AI-enhanced processing is fast and smooth, automatically optimizing picture and sound based on what you’re watching. Motion handling is excellent, making sports and action scenes fluid and crisp. For gaming, the low input lag and 4K 120Hz support make this TV a dream; everything feels responsive and visually stunning on such a large screen.
The design is sleek and premium, with thin bezels that make the 77” screen feel even more immersive. webOS is intuitive and responsive, with all major apps available and easy to navigate.
Overall, the LG C5 77” is a masterpiece. Whether you’re a movie buff, a gamer, or just want the best picture quality available, this TV delivers on every front. Worth every penny and highly recommended!
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Shreddy, thank you for sharing your experience with the LG OLED77C5PUA. It’s fantastic to hear the breathtaking picture quality, vibrant colors, and rich HDR detail have transformed your home entertainment setup. We’re glad the AI‑enhanced processing, smooth motion handling, and gaming features like 4K 120Hz support have delivered such a responsive and cinematic experience. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
First OLED and is blown away!!!
on November 22, 2025
Posted by: frugalsc
from New York, NY
[This review was collected as part of a promotion.] OMG OMG Picture is crisp, clear, and bright, no more smudges when scene has black backgrounds. Love the picture, sound coming out from TV is awesome, hooked it up to my existing 5.1 sound system, honestly cannot tell the difference. Sure there are more surround sound effects but if I didn't have an existing system, I would be perfectly fine with the sound quality coming out of the native speakers.
Only had a for a couple of days and can't stay away from it! Need to find me more 4K movies to watch!
Easy setup,
Easy setup,
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your experience with the LG OLED77C5PUA. It’s amazing to hear how crisp, clear, and bright the picture looks, with deep blacks and impressive sound quality that works beautifully on its own or with your 5.1 system. We’re glad the easy setup and immersive viewing have made your first OLED such a standout upgrade. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
Great picture, operating system could be better
on November 22, 2025
Posted by: Mr Gerome
from Georgia
[This review was collected as part of a promotion.] The TV has a great picture out of the box. The different modes makes it easy to find what works for you. This is my first OLED tv and I am surprised by how bright it gets since it's not an led. The only reason I won't give it 5 stars is because the operating system is a little clunky. Overall Im happy with my purchase and would recommend.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Mr Gerome, thank you for sharing your experience with the LG OLED77C5PUA. It’s great to hear the impressive brightness, picture quality, and easy‑to‑use modes have made your first OLED such a strong upgrade. For the operating system, we recommend checking for the latest firmware update in Settings > Support > Software Update, and exploring customization options to streamline navigation. You can review our step‑by‑step guide here: https://www.lg.com/us/support/help-library/lg-tv-webos-settings-menu--1423510571318. If the issue continues, please email lgdigitalcare@lg.sprinklrsupport.com for further support.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Beatiful TV
on November 22, 2025
Posted by: Okik17
from Iowa
[This review was collected as part of a promotion.] This is my first OLED and I will say I have been missing out!
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your experience with the LG OLED77C5PUA. It’s wonderful to hear your first OLED has delivered such a beautiful viewing experience and made you feel the upgrade was worth it. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Picture-Perfect Quality
on November 22, 2025
Posted by: shri_kandagatla
from Haymarket VA
[This review was collected as part of a promotion.] I'm amazed by the quality of the display. Adding to it, the brightness, contrast, and detailing are top-notch. I was expecting the OLED to cause reflection problems during the daytime, but the brightness beats it; I barely notice any reflections. The sound quality is incredible, and it's my go-to screen for sports!
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Shri, thank you for sharing your experience with the LG OLED77C5PUA. It’s great to hear the brightness, contrast, and detailing have exceeded expectations, delivering picture‑perfect quality even in daylight with minimal reflections. We’re glad the incredible sound and smooth performance have made it your go‑to screen for sports. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com