Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Brighter!! Brighter!!
on November 18, 2025
Posted by: Seahawks2100
[This review was collected as part of a promotion.] TV is brighter, upgraded TV after 10 years and clearly feel excited.
Response from lg.comBy LG, December 2, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear that the brighter display and upgrade after 10 years have brought you so much excitement! It’s wonderful to know your new LG TV is delivering a fresh and enjoyable viewing experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Picture
on November 18, 2025
Posted by: djones23
from Erie,PA
[This review was collected as part of a promotion.] The LG C5 has been such an upgrade from previous models. We have been very satisfied with the quality of this television.
Response from lg.comBy LG, December 2, 2025
Hello! Thank you for sharing your review of the LG C5 OLED. We’re thrilled to hear that the upgrade from previous models has brought you great satisfaction with the quality and performance of your new LG TV. It’s wonderful to know it’s meeting your expectations and enhancing your viewing experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
77” OLED
on November 18, 2025
Posted by: MountainDewMan
[This review was collected as part of a promotion.] We needed a new TV that could keep up with streaming services and reduce glare from windows. Stumbled upon this beauty on LG.com with a great holiday sale. Also upgraded for a soundbar and boom box half off. Free tv mount and mounting service to boot! Drastic upgrade from our old tv. Blacks are darker and brights are brighter!
Response from lg.comBy LG, December 2, 2025
Hi. Thank you for sharing your wonderful review. We’re so glad to hear that the upgrade has exceeded your expectations with darker blacks, brighter highlights, and reduced glare for streaming! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Incredible Value and Quality
on November 18, 2025
Posted by: MGM12
from Elk Grove, CA
[This review was collected as part of a promotion.] This is the best OLED you can buy. Works amazingly well even in a semi bright room, handles movies and shows flawlessly, and webOS has gotten so much better throughout the years. Easy Recommend.
Response from lg.comBy LG, November 18, 2025
Hello, Phillip. Thank you for sharing such fantastic feedback! We’re thrilled to hear that your OLED is delivering the best experience for you, even in a semi-bright room, and that movies, shows, and webOS improvements have all impressed you. It’s wonderful to know you’d easily recommend it, and we truly appreciate you being part of the LG family. ^James
Written by a customer while visiting lg.com
Customer Rating
5
GREAT PRODUCT
on November 18, 2025
Posted by: CalOC2025
from CA
[This review was collected as part of a promotion.] AMAZING COLOR AND QUALITY WITH FAST FRAME BY FRAME. LOVE THIS TV.
Response from lg.comBy LG, November 18, 2025
Hi, Calvin. Thank you for sharing your wonderful feedback! We’re delighted to hear how much you’re enjoying the amazing color and fast frame-by-frame performance of your LG OLED77C5PUA. It’s great to know the quality truly stands out and enhances your viewing experience. We appreciate you being part of the LG family and taking the time to highlight what you love about your LG TV. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Excellent picture
on November 18, 2025
Posted by: JCSandy17
from Dallas, TX
[This review was collected as part of a promotion.] This TV has amazing picture quality. Coming from a non-OLED tv, the contrast is insane. The black levels and highlights really make HDR content pop.
Response from lg.comBy LG, November 18, 2025
Hello, Juan. Thank you so much for sharing your wonderful feedback! We’re thrilled to hear how much you’re enjoying the incredible picture quality and the stunning contrast that OLED technology brings to your viewing experience. It’s great to know the HDR content truly stands out for you. We appreciate you being part of the LG family and taking the time to highlight what you love about your LG TV. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Overall a great TV!
on November 18, 2025
Posted by: Den888
from Austin,TX
[This review was collected as part of a promotion.] We’ve had this tv for 2 years. And i have no complaints at all!! Love the resolution and this is the BEST tv I’ve ever had. I highly recommend this.
Response from lg.comBy LG, December 2, 2025
Hi, Den. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the resolution and overall performance have made this the best TV you’ve ever owned. It’s wonderful to know that after 2 years you still have no complaints and would highly recommend it. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Exceptional Picture Quality
on November 18, 2025
Posted by: Viru87
from Middleburg, FL
[This review was collected as part of a promotion.] This LG TV has exceptional picture quality with vibrant colors, stunning contrast and lifelike textures. This TV is great for watching movies, tv shows and online gaming. This is my second LG OLED TV and compared to my current LG OLED, which I have been using since 7 years, this one has enhance brightness and better performance. If you are looking for OLED TV which is not very expensive, but give similar features and picture quality, I highly recommend to go with this model.
Response from lg.comBy LG, December 2, 2025
Hello, Viru. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the exceptional picture quality, vibrant colors, stunning contrast, and lifelike textures have impressed you. It’s wonderful to know that compared to your previous LG OLED, the enhanced brightness and improved performance make this model a great value choice. We appreciate your recommendation to others looking for an affordable OLED with premium features. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com