Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
SLICKEST COLOR I'VE EVER SEEN! WOW
on November 16, 2025
Posted by: GREENGHOST
from DETROIT, MI
[This review was collected as part of a promotion.] The Color on this OLED EVO AI Television is beyond comparison. Best in class. Watching movies on this TV take it to a whole new experience. Glad that I made the upgrade.
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi there, thank you for sharing your review of the LG OLED77C5PUA. It’s exciting to hear the evo AI has elevated your movie experience with unmatched color and performance. That upgrade truly makes a difference.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
AI Sound That Always Knows Better Than Me
on November 16, 2025
Posted by: Guptamit92
from Justin, Texas
[This review was collected as part of a promotion.] I bought the LG OLED evo C5 AI thinking it would “slightly improve movie nights.”
Instead, it turned my living room into a cinema, a gaming arena, and, according to my family, a place where I “disappear for suspiciously long hours.”
Instead, it turned my living room into a cinema, a gaming arena, and, according to my family, a place where I “disappear for suspiciously long hours.”
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear that the OLED evo C5 AI has transformed your living room into a true cinema and gaming arena, delivering such an immersive experience that even your family has noticed how much you enjoy it. It’s wonderful that the TV has exceeded your expectations far beyond “slightly improving movie nights.” Your feedback means a lot to us! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Good quality and value
on November 16, 2025
Posted by: PC321
from Richmond, VA
[This review was collected as part of a promotion.] Bought OLED C5 from Black Friday deal. After setup, picture quality is impressive on 4K contents. Build quality appears to be solid as material of frame and base are metal vice plastic compare to other TVs in the market. Following Rting for calibration. Color saturation is good in both bright and dark rooms. I'd like to stick with realistic pictures thus opted for Dark Room Expert mode vice Vivid. Set up process is mostly painless and logical. Interface could improve to make selecting input source easier. Sound quality is average. Not really impressed with AI Pro sound mode. Stuck with Cinema. Overall, it has been good thus far after few days of use. Hopefully it'll last for longevity.
Response from lg.comBy LG, November 19, 2025
Hi. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that the OLED C5 has impressed you with its 4K picture quality, solid build, and realistic color performance in both bright and dark rooms. It’s great that the setup process was smooth and that you’ve found calibration settings that suit your preference. We appreciate your feedback on the interface and sound modes, and we’re glad Cinema mode has worked well for you. Your detailed review and hope for long-term reliability mean a lot to us! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Good quality and value
on November 16, 2025
Posted by: PC321
from Richmond, VA
[This review was collected as part of a promotion.] Bought OLED C5 from Black Friday deal. After setup, picture quality is impressive on 4K contents. Build quality appears to be solid as material of frame and base are metal vice plastic compare to other TVs in the market. Following Rting for calibration. Color saturation is good in both bright and dark rooms. I'd like to stick with realistic pictures thus opted for Dark Room Expert mode vice Vivid. Set up process is mostly painless and logical. Interface could improve to make selecting input source easier. Sound quality is average. Not really impressed with AI Pro sound mode. Stuck with Cinema. Overall, it has been good thus far after few days of use. Hopefully it'll last for longevity.
Response from lg.comBy LG, November 19, 2025
Hi. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that your OLED C5 has impressed you with its 4K picture quality, solid metal build, and realistic color performance in both bright and dark rooms. It’s great that the setup process was smooth and that you’ve found calibration settings that suit your preference, like Dark Room Expert mode. We appreciate your feedback on the interface and sound modes, and we’re glad Cinema mode has worked well for you. Your detailed review and hope for long-term reliability mean a lot to us! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Best television I’ve ever owned
on November 16, 2025
Posted by: Skititlez
from Las Vegas, NV
[This review was collected as part of a promotion.] I can’t believe how bright it is and how much the colors pop. Easily the best television I’ve ever owned
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear how impressed you are with the brightness and vibrant colors, and that this TV has become the best you’ve ever owned. Your excitement and feedback mean a lot to us! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great picture quality as expected from LG
on November 17, 2025
Posted by: dmp25
from San Francisco
[This review was collected as part of a promotion.] The LG C5 is an absolutely phenomenal TV and easily the best OLED value this year. The picture quality is breathtaking, thanks to the perfect black levels and incredibly vibrant, accurate colors. Movies and shows come alive with stunning contrast and detail. For gamers, the 144Hz refresh rate, VRR, and G-Sync compatibility make the experience flawless—it’s ultra-smooth and responsive. The sleek, near-bezel-less design adds a premium feel to any room. If you want top-tier performance without the flagship price, look no further than the C5. It truly redefines home entertainment.
Response from lg.comBy LG, November 19, 2025
Hi, Daniel. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear that the C5 has delivered such breathtaking picture quality, vibrant colors, and perfect black levels, making movies and shows come alive with stunning contrast and detail. It’s wonderful that the gaming performance with 144Hz, VRR, and G-Sync has been flawless, and that the sleek, near-bezel-less design adds a premium touch to your space. Your feedback highlighting the exceptional value and top-tier performance means a lot to us! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Features
on November 17, 2025
Posted by: nan28
from Cary, NC
[This review was collected as part of a promotion.] The LG OLED77C5PUA is an excellent 77" TV with stunning picture quality, deep blacks, and vibrant colors. Movies, sports, and games look incredibly sharp thanks to the OLED panel and LG’s AI processor. Gaming is outstanding with four HDMI 2.1 ports, 4K 144 Hz support, and very low input lag. The TV is sleek, easy to use, and packed with smart features. Sound is decent, but a soundbar makes it even better. Overall, a top-notch choice for anyone wanting a premium home theater experience.
Response from lg.comBy LG, November 19, 2025
Hi. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear that the OLED77C5PUA has delivered such stunning picture quality, vibrant colors, and deep blacks, making movies, sports, and games look incredibly sharp. It’s wonderful that the gaming performance, sleek design, and smart features have impressed you, and we appreciate your note about enhancing sound with a soundbar. Your feedback and strong recommendation mean a lot to us! ^James
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic TV and Value
on November 17, 2025
Posted by: bspen7
from Dallas, Texas
[This review was collected as part of a promotion.] The picture is incredible. I was between this and another OLED on the market, but the image is no comparison, and it was less!
This is a great TV for my living room which you doubles as our media room.
This is a great TV for my living room which you doubles as our media room.
Response from lg.comBy LG, November 19, 2025
Hello, Brandon. Thank you for sharing your thoughts about your LG TV! We’re thrilled to hear that the picture quality has impressed you so much and that it stood out compared to other OLED options. It’s wonderful that your new TV not only enhances your living room but also doubles perfectly as a media room centerpiece. Your feedback means a lot to us! ^James
Written by a customer while visiting lg.com