Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Great OLED Tv!
on December 14, 2025
Posted by: OLDE TV
from Ashburn, VA
[This review was collected as part of a promotion.] LG OLED evo C5 77-inch delivers stunning picture quality with perfect blacks, vibrant colors, and incredible contrast. The Alpha 9 Gen8 processor makes everything look sharp, especially in Dolby Vision content. Gaming is fantastic with 144Hz support, low input lag, and smooth motion, perfect for PS5. webOS is fast and easy to use with the magic remote. Highly recommended for movies and gaming!
Response from lg.comBy LG, December 17, 2025
Hello there! We’re so happy to hear how much you’re enjoying your LG OLED evo C5 77-inch — from the stunning picture quality and Dolby Vision sharpness to the smooth gaming experience with 144Hz support. It’s great to know webOS and the Magic Remote are making everything seamless, and that the TV is delivering both cinematic and gaming thrills at home. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Best TV money can buy
on December 22, 2025
Posted by: euglem92
[This review was collected as part of a promotion.] Awesome tv for an awesome price! with easy installation covered and scheduled by LG! What more can you ask for
Response from lg.comBy LG, December 23, 2025
Hello, Eric. Thank you for sharing your thoughts about your LG TV! Love the energy in your review—an awesome TV, an awesome price, and installation made simple is exactly the kind of experience we aim for. Enjoy every moment with your new setup! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
I Love My LG C5 77"– Premium Hardware and Software
on July 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I absolutely LOVE my LG C5 77"!! it’s a mind blowing TV in my living room. From the first moment I plugged it inn, the picture quality blew my mind. Thanks to the α9 AI Processor Gen 8, everything from dark movies scenes to bright scenes
appears smooth, vibrant, and finely detailed, with minimal noise and excellent upscaling of lower-resolution content. The deep blacks, vibrant yet accurate colors, and zero blooming make every scene feel cinematic like having a private theater.
appears smooth, vibrant, and finely detailed, with minimal noise and excellent upscaling of lower-resolution content. The deep blacks, vibrant yet accurate colors, and zero blooming make every scene feel cinematic like having a private theater.
As a gamer, it’s a dream: HDMI 2.1 on all four ports, ultra‑low input lag under 10 ms, and silky smooth 4K@144 Hz performance make every battle, race, or fantasy world feel instantly responsive. And with Dolby Vision gaming support, colors pop like never before when I’m streaming games from my PC.
I also appreciate the smart upgrades webOS 25 is snappy and intuitive, and the AI-powered Magic Remote makes navigation a breeze. Even non‑tech friends remark on how sleek it looks in my living room, with minimal bezels and that modern stone finish on the back.
And the sound experience with my S80TR soundbar system setup has been amazing.
Overall, the C5 is a fantastic, well-rounded TV perfect for movie watching, gaming, and showcasing photos. I truly love it.
Premium TV in every aspect
100% recommended
100% recommended
Response from lg.comBy Joslyn, LG Digital Care Team, July 17, 2025
Wow—this is what TV dreams are made of! We’re thrilled to hear you're loving your LG C5 77"—from the jaw-dropping picture powered by the α9 AI Processor Gen 8 to the buttery-smooth 4K 144 Hz gaming experience. And it sounds like you’ve built the ultimate home theater with your S80TR soundbar setup! We especially love that your non-tech friends are impressed too (bonus points for that sleek stone back finish 💎). Thanks for the glowing feedback and the 100% recommendation—it means the world to us! If you have more feedback to share, connect with us on social media @LGUSSupport.
Written by a customer while visiting lg.com
Customer Rating
5
GREAT TV ESPECIALLY FOR A BRIGHT ROOM WITH WINDOWS
on November 8, 2025
Posted by: BaylorPaul
from Frisco, Texas
[This review was collected as part of a promotion.] I am sure this TV is great for dark rooms as well but extremely bright and colorful for a room with multiple windows. Scenes with pitch black do not have any backlight glow. The TV is bright, colors are vivid, and the contrast is excellent . . . 5 Stars!!!!
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi Paul, thank you for sharing your review of the LG OLED77C5PUA. It’s wonderful to hear how the vivid brightness, excellent contrast, and pure blacks make such an impact in your bright room with multiple windows. We’re glad the C5 OLED delivers the stunning performance you were looking for. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
LG 77 inch OLED Evo Tv
on November 9, 2025
Posted by: Tom Jasak
from North Augusta, SC
[This review was collected as part of a promotion.] I really am very happy with my new LG 77 inch OLED Evo TV
It has a incredible picture and sound and our family really enjoy this TV and its quality and great value for your money.
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi Tom, thank you for sharing your review of the LG OLED77C5PUA.
We’re delighted to hear how much you and your family are enjoying the incredible picture, sound quality, and overall value—this OLED evo AI C5 was designed to deliver exactly that immersive home entertainment experience. Your feedback is greatly appreciated.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
We’re delighted to hear how much you and your family are enjoying the incredible picture, sound quality, and overall value—this OLED evo AI C5 was designed to deliver exactly that immersive home entertainment experience. Your feedback is greatly appreciated.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
As amazing as ever
on November 15, 2025
Posted by: jasonoregon
from Oregon
[This review was collected as part of a promotion.] This is my third C-series LG OLED TV. Once I got my first I knew I could never go back and compared to the other OLED's on the market this is best one there is! Perfect for gaming and amazing for movies. Everyone is always impressed when they come over to watch movies or play games.
Response from lg.comBy LG, November 17, 2025
Hi, Jason. Thank you for sharing your thoughts about your LG TV. It’s fantastic to hear that this is your third C‑series OLED and that the experience keeps you coming back. We’re delighted that the TV continues to deliver the perfect balance for both gaming and movies, and that it impresses not only you but also your guests. It’s wonderful knowing LG OLED has become the centerpiece of your entertainment setup! ^James
Written by a customer while visiting lg.com
Customer Rating
5
A fantastic TV, especially for gaming
on November 16, 2025
Posted by: AndrewOLED
[This review was collected as part of a promotion.] I’ve been really happy with my new LG C5 77". The picture quality is just super clean and natural, with deep blacks and realistic colors without oversaturation. Out of the box it already looked good, and after a bit of tweaking it’s become amazing for everything — movies, shows, sports, all of it just looks perfect and the size makes it feel pretty cinematic at home. For gaming, though, it really shines. Input lag feels very low, and once Game Mode is on, everything just responds instantly on PS5/PC. 4K at high refresh rates, VRR, and those HDMI 2.1 ports make it easy to plug in multiple devices and not think about it again. HDR games look great too — bright highlights, detailed dark areas, and no weird smearing or ghosting in fast scenes. If you’re into gaming and also want something that’s just solid for everyday watching, this has been a amazing upgrade.
Response from lg.comBy LG, November 17, 2025
Hi, Andrew. Thank you for sharing your thoughts about your LG TV. It’s fantastic to hear how much you’re enjoying the cinematic picture quality of your new LG C5 77" and how well it performs across movies, sports, and everyday viewing. We’re especially glad to know the advanced gaming features like HDMI 2.1, VRR, and Game Mode are delivering the smooth, responsive experience you were looking for on PS5 and PC. It’s wonderful that this upgrade has elevated both your entertainment and gaming setup at home! ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED The Best among others
on November 18, 2025
Posted by: ASNath
from wilmington, DE
[This review was collected as part of a promotion.] After few months of analyzing, discussing with friends & families and customer reviews finally i had decided to go with LG OLED C5 Version, and found its the best television in the OLED segment for the value of money and quality product. The picture quality, sound, technology features are amazing and meeting the customers expectations at every level. love watching movies, sports and other entertainment with family together. I definitely recommend to anyone looking for OLED version TV given the price and quality of the product.
Response from lg.comBy LG, December 2, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the C5 OLED has impressed you with its picture quality, sound, and advanced technology features, delivering great value for money. It’s wonderful to know it meets expectations at every level and enhances family time with movies, sports, and entertainment. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com