Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
LG C5 OLED DOESNT DISAPPOINT
on November 13, 2025
Posted by: Dom095
from Michigan
[This review was collected as part of a promotion.] I picked up the LG C5 77-inch after owning the previous LG C9 OLED, and this one keeps the streak alive. The C5 is the upgrade I have been looking for.
The picture quality is exactly what you buy an OLED for — deep blacks, insane contrast, and colors that actually look natural instead of blown out. Brightness has noticeably improved compared to older models, especially in HDR, so it handles daylight rooms better than past OLEDs I’ve owned.
The motion handling is smooth, gaming performance is top-tier (low input lag, full HDMI 2.1 support), and the OS is fast without the annoying lag you get from some other brands.
Build quality is premium, setup was simple, and so far I’ve had zero issues — same as all my previous LG OLEDs. They’ve always been reliable for me, and this TV keeps that trend going.
If you’re on the fence, just get it. The C5 is the kind of upgrade you immediately notice and don’t regret.
Response from lg.comBy LG, November 19, 2025
Hi, Dominick. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that your upgrade from the C9 to the C5 77-inch OLED has delivered the deep blacks, vibrant contrast, and natural colors you were looking for, along with smoother motion and top-tier gaming performance. It’s wonderful to know the brightness improvements, premium build quality, and reliable setup have made this an upgrade you immediately appreciate. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful !
on November 13, 2025
Posted by: AC1982
from Philadelphia, PA
[This review was collected as part of a promotion.] Absolutely beautiful picture on this puppy. Sharp colors, crisp image and filmmaker mode!
Response from lg.comBy LG, November 19, 2025
Hello, Andrew, Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that you’re enjoying the sharp colors, crisp image, and filmmaker mode that bring out the best in your viewing experience. It’s wonderful to know the picture quality has impressed you so much. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED C5 77
on November 13, 2025
Posted by: vik1016
from Austin
[This review was collected as part of a promotion.] I've owned multiple OLED's from LG and love all of them they all perform great and rarely have issues. The one thing I don't like is LG's web OS it is not as good as other TV's OS but with the constant updates it does work well
Response from lg.comBy LG, November 19, 2025
Hi, Vik. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that you’ve enjoyed the performance and reliability of multiple LG OLEDs over the years. It’s great to know they continue to deliver the quality you expect, and we appreciate your feedback on webOS—those ongoing updates are designed to keep improving the experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Awesome picture and sound
on November 13, 2025
Posted by: Tom Jasak
from North Augusta, south Carolina
[This review was collected as part of a promotion.] My family and I really are enjoying the picture and sound quality of this LG 77 inch C5 Oled Evo AI tv and will enjoy it for years to come and definitely recommend to others
Response from lg.comBy LG, November 19, 2025
Hi, Tom. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that you and your family are enjoying the stunning picture and sound quality of the 77” C5 OLED Evo AI TV, and it’s wonderful to know you plan to enjoy it for years to come while recommending it to others. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV ever
on November 13, 2025
Posted by: ericli
[This review was collected as part of a promotion.] ✔ OLED Brightness Boost
The C5 uses LG’s latest OLED evo panel with a subtle brightness bump over last year’s C3. While it’s not as bright as the G4’s MLA panel, the C5 still performs extremely well for HDR movies and dark-room viewing.
✔ Perfect Blacks & Infinite Contrast
This is where OLEDs dominate. The 77-inch C5 delivers:
Truly infinite contrast
Perfect black levels
Zero blooming around bright objects
Night scenes in films look incredibly cinematic with rich shadows and amazing depth.
✔ Color Accuracy & Tone
Out of the box, color accuracy is excellent. Dolby Vision content looks especially stunning. Skin tones are natural, and high-brightness highlights pop without clipping.
Response from lg.comBy LG, November 19, 2025
Hello, Eric. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear how much you’re enjoying the OLED evo panel on the C5, with its brightness boost, perfect blacks, and infinite contrast that make movies and shows look truly cinematic. It’s wonderful to know the color accuracy and Dolby Vision performance have impressed you right out of the box, delivering natural tones and stunning highlights. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Incredible Upgrade
on November 13, 2025
Posted by: OldManDruski
from Sacramento, CA
[This review was collected as part of a promotion.] I upgraded from a 5 year old budget 65". What can I say? Wow. The 77" OLED looks amazing. So much thinner and sleeker than my old TV. Color and brightness is light years beyond what I had. Viewing from 11 feet away is perfect. Movies and shows feel immersive. Horror movie jump scares actually make me jump now. Motorcycle racing looks incredible. The C5 can handle the high speed action with ease. This new TV is also used for PS5 gaming and it looks amazing. Not even close to the LED. Games I previously played look and feel completely different. High refresh rate and the colors really change and enhance the gaming experience. WebOS is fine and user friendly. I'm not so sure about the remote yet. Overall, 10/10 would recommend this upgrade if you're coming from an older TV. OLED, this is the way.
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear how much of a difference the 77" OLED has made compared to your previous TV, with its sleek design, stunning brightness, and immersive viewing experience. It’s wonderful to know that movies, shows, and gaming on your PS5 feel completely transformed with the high refresh rate and vibrant colors. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG 77 C5 is beautiful and picture is top notch
on November 13, 2025
Posted by: TroyCA
from Folsom, CA
[This review was collected as part of a promotion.] The LG C5 is the most amazing TV when it comes to picture quality, ease of use, and value. We couldn't be more happier with the slimness and brightness of the picture quality. Don't hesitate if you are looking for a new TV!
Response from lg.comBy LG, November 19, 2025
Hello, Troy. Thank you for sharing your thoughts about your LGTV! We’re delighted to hear that the LG C5 has impressed you with its stunning picture quality, slim design, brightness, and ease of use. It’s wonderful to know you’re enjoying the value it brings and that you’d encourage others to experience it too. Thanks for choosing LG! #LifeisGood ^James.
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Quality
on November 13, 2025
Posted by: Chrisinwa
[This review was collected as part of a promotion.] Exceeded expectations from easy set up and installation to amazing visuals! Best tv ever purchased!
Response from lg.comBy LG, November 19, 2025
Hi, Chrisinwa. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that your TV has exceeded expectations with its easy setup, smooth installation, and stunning visuals. It’s wonderful to know this has been the best TV purchase for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com