Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Best TV I Ever Owned
on November 11, 2025
Posted by: Jwood25
This is my first OLED and I’m blown away by the picture quality. The streaming apps, sports channels, and gaming are all brought to a new level. So happy to have made the plung.
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi there! Thanks for sharing your experience with the LG OLED77C5PUA. It’s fantastic to hear that your very first OLED has elevated streaming, sports, and gaming with such impressive picture quality. We’re glad the C5 has delivered the performance you were hoping for and made the upgrade worthwhile. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
TV of the Year!!
on November 11, 2025
Posted by: Mobius623
[This review was collected as part of a promotion.] As a proud owner of the LG C5 77-inch OLED, I'm blown away by its perfect blacks, vibrant HDR colors, and lightning-fast gaming response. Dolby Vision and Atmos deliver cinematic magic, while the sleek design elevates my living room. LG's best yet—worth every penny!
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi Mobius, thank you for sharing your review of the LG OLED77C5PUA. We’re thrilled to hear how the perfect blacks, vibrant HDR colors, and lightning‑fast gaming response have blown you away. It’s wonderful knowing Dolby Vision and Atmos have brought cinematic magic into your living room, while the sleek design elevated your space. We’re glad this C5 has proven to be LG’s best yet for you and worth every penny.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
New TV for the living room!
on November 11, 2025
Posted by: Lucysim
from California
[This review was collected as part of a promotion.] Got this tv for the living room and it’s amazing. Even though the room is bright, you hardly see any reflections when the tv is on. Love my 77-inch LG OLED!
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi Lucy, thank you for sharing your review of the LG OLED77C5PUA. We’re delighted to hear how amazing it looks in your bright living room, with minimal reflections and stunning picture quality. It’s wonderful knowing your 77‑inch OLED has brought so much enjoyment and become a perfect fit for your space.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
New TV for the living room
on November 11, 2025
Posted by: Lucysimm
from California
Got this tv for the living room and it’s amazing. Even though the room is bright, you hardly see any reflections when the tv is on. Love my 77-inch LG OLED!
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi Lucy, thank you for sharing your review of the LG OLED77C5PUA. We’re delighted to hear your new 77‑inch OLED is shining in the living room, delivering an amazing picture with minimal reflections even in a bright space. It’s wonderful knowing the viewing experience has exceeded your expectations and that you’re loving the upgrade.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Picture Quality and Truly a Game Changer
on November 11, 2025
Posted by: danilo77
from Houston
[This review was collected as part of a promotion.] We recently upgraded to the OLED77C5PUA and we are extremely happy with it. The picture quality is outstanding. Colors look natural and vivid, and the contrast from the OLED technology makes movies and shows look almost lifelike. My wife loves it too, which says a lot because we notice the difference every time we watch something. It really does change the viewing experience.
The design is sleek and modern, and the interface is easy to use. Whether we are watching movies, sports, or playing games, everything looks incredibly smooth and crisp. This TV has definitely become the centerpiece of our living room. Highly recommended.
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi Danilo, thank you for sharing your wonderful feedback on the LG OLED77C5PUA. It’s great to hear how the natural colors, vivid contrast, and lifelike detail have transformed your viewing experience, and that the sleek design and smooth interface have made it a true centerpiece in your living room. We’re especially glad both you and your wife are enjoying the upgrade—it sounds like the perfect fit for movies, sports, and gaming alike.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on November 11, 2025
Posted by: LG 77 inch C5
[This review was collected as part of a promotion.] This is my first OLED and it exceeded my expectations. worried about the price initially but totally worth it!! great picture quality!
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi there, thank you for sharing your experience with the LG OLED77C5PUA. We’re glad to hear your first step into OLED has exceeded expectations, delivering the picture quality that makes the investment feel worthwhile. It’s always exciting when a new TV transforms the viewing experience, and we’re thrilled this one has done just that for you. If you ever need support, you can reach us anytime at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Stunning Picture and Detail!
on November 11, 2025
Posted by: eragon55
from Dallas, Texas
[This review was collected as part of a promotion.] I recently bought the LG C5 77-inch OLED TV, and I’m absolutely thrilled with it. The picture quality is incredible — vibrant colors, deep blacks, and amazing fine detail that really makes movies and sports come to life. Every scene looks sharp and lifelike, even in darker settings. The build feels premium, and the setup was easy. Overall, I couldn’t be happier with the purchase — truly one of the best TVs I’ve owned!
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi Eragon, thank you for sharing your experience with the LG OLED77C5PUA. We’re delighted to hear how the vibrant colors, deep blacks, and fine detail have brought movies and sports to life in your home. It’s great knowing the premium build and easy setup added to the overall satisfaction, and we’re thrilled this C5 has become one of the best TVs you’ve owned.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Absolutely Stunning Picture and Next-Gen Options
on November 11, 2025
Posted by: Mike Miz
from Los Alamitos, CA
[This review was collected as part of a promotion.] I recently upgraded to the 83” LG C5 OLED, and it’s hands down one of the best purchases I’ve ever made. The picture quality is absolutely breathtaking — deep, inky blacks, vibrant yet natural colors, and incredible contrast that makes every movie and sports game pop off the screen. Even in a bright room, the OLED panel handles glare surprisingly well. The new Alpha 11 AI processor does an amazing job optimizing content automatically — from 4K Blu-rays to streaming shows, everything looks crisp and lifelike. Motion is buttery smooth, and the 120Hz refresh rate combined with LG’s Game Optimizer makes this a dream for gaming. The input lag is nearly nonexistent, and HDMI 2.1 support on all ports is a huge plus for next-gen consoles. The webOS interface is fast and intuitive, and pairing it with the Magic Remote feels natural — voice commands work great too. The built-in speakers are surprisingly full, but pairing it with a Dolby Atmos soundbar takes it to a whole new level. At 83 inches, the size is immersive without overwhelming the room. Movies feel like a theater experience, and sports are just on another level — it’s like being on the field. If you’re debating between OLED models or waiting for the next sale, trust me — the LG C5 is worth it. The performance, design, and image quality are second to none.
Response from lg.comBy LG, November 19, 2025
Hello, Mike. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that your upgrade to the 83” LG C5 OLED has delivered such breathtaking picture quality, smooth motion, and immersive size that makes movies and sports feel like a theater experience. It’s wonderful to know the Alpha 11 AI processor, Game Optimizer, and webOS interface have elevated your viewing and gaming, while pairing with a Dolby Atmos soundbar takes it even further. We’re thrilled this has become one of the best purchases you’ve ever made. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com