Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Great tv I love it
on November 10, 2025
Posted by: Oled tv amazing
from DC 20002
[This review was collected as part of a promotion.] Amazing brightness sharpness and black level too incredible
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi, thank you for sharing your review of the LG OLED77C5PUA.
We’re glad to know you’re enjoying the incredible brightness, sharpness, and perfect black levels—hallmarks of the evo AI C5 experience. It’s wonderful to hear the TV is delivering exactly what you were hoping for.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
We’re glad to know you’re enjoying the incredible brightness, sharpness, and perfect black levels—hallmarks of the evo AI C5 experience. It’s wonderful to hear the TV is delivering exactly what you were hoping for.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Absolutely Stunning Picture and Performance
on November 10, 2025
Posted by: Anonymous
from Fullerton, CA
[This review was collected as part of a promotion.] I recently upgraded to the LG OLED77C5PUA, and I couldn’t be happier with the purchase. The picture quality is absolutely breathtaking — the depth, contrast, and color accuracy are on another level. Blacks are truly black, colors are rich and vibrant, and the overall image feels lifelike and cinematic no matter what I’m watching.
The new processor is impressively fast, making navigation smooth and responsive. Apps open instantly, streaming is seamless, and even motion handling during fast scenes is incredibly fluid. The upscaling is also excellent — even older content looks sharper and more refined than ever.
Beyond the performance, the design is sleek and modern, with ultra-thin bezels that make the screen feel like it’s floating on the wall. Combined with its outstanding sound quality and smart features, this TV delivers a true home theater experience.
Overall, the LG OLED77C5PUA is a masterpiece of picture quality and performance. If you’re looking for a premium OLED that truly showcases what 4K can do, this is the one to get!
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi JohnChen, thank you for sharing such a detailed review of the LG OLED77C5PUA.
We’re thrilled to know the evo AI C5 has delivered breathtaking picture quality with lifelike depth, contrast, and color accuracy. It’s great to hear the new processor is giving you smooth navigation, seamless streaming, and fluid motion handling, while the sleek design and enhanced audio complete the home theater experience.
Your feedback perfectly captures why this model stands out as a true premium OLED, and we appreciate you taking the time to share it.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
We’re thrilled to know the evo AI C5 has delivered breathtaking picture quality with lifelike depth, contrast, and color accuracy. It’s great to hear the new processor is giving you smooth navigation, seamless streaming, and fluid motion handling, while the sleek design and enhanced audio complete the home theater experience.
Your feedback perfectly captures why this model stands out as a true premium OLED, and we appreciate you taking the time to share it.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Amazing picture
on November 10, 2025
Posted by: Ironmikey
from Philadelphia
[This review was collected as part of a promotion.] This does everything you’d want it to. The best on the market
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi Ironmikey, thank you for sharing your review of the LG OLED77C5PUA.
We’re glad to know the evo AI C5 has delivered the amazing picture quality and performance you were looking for. Hearing you call it the best on the market truly highlights the impact it’s making.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
We’re glad to know the evo AI C5 has delivered the amazing picture quality and performance you were looking for. Hearing you call it the best on the market truly highlights the impact it’s making.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great bang for the buck
on November 10, 2025
Posted by: meatmissile
from Denver, CO
[This review was collected as part of a promotion.] Very good for the money. I really enjoy the crystal clear picture. Couldn’t be more happy!
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi, thank you for sharing your review of the LG OLED77C5PUA.
We’re glad to know you’re enjoying the crystal‑clear picture quality and finding great value in your purchase. It’s wonderful to hear the evo AI C5 is delivering an experience that makes you so happy.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
We’re glad to know you’re enjoying the crystal‑clear picture quality and finding great value in your purchase. It’s wonderful to hear the evo AI C5 is delivering an experience that makes you so happy.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great picture!!
on November 10, 2025
Posted by: storm32145
from Louisville, Kentucky
[This review was collected as part of a promotion.] Beautiful picture, easy to setup out of the box, great TV.
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi Storm, thank you for sharing your review of the LG OLED77C5PUA.
It’s great to hear how much you’re enjoying the vivid picture quality and how effortless setup was right out of the box. This TV is designed to deliver both premium performance and ease of use, making it a standout addition to any home.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
It’s great to hear how much you’re enjoying the vivid picture quality and how effortless setup was right out of the box. This TV is designed to deliver both premium performance and ease of use, making it a standout addition to any home.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Quality
on November 10, 2025
Posted by: JZabala
from New York, NY
[This review was collected as part of a promotion.] I ordered this TV for the great specs and have been blown away after it arrived. The picture quality is amazing with a great refresh rate. I often watch sports and action movies and I'm in awe of how good the content looks on this TV. One of my favorite features is how good that sound quality is on this unit as compared to my old TV. You can tell that LG really invested time in enhancing the quality of the audio from the TV alone. While I ordered a soundbar to go along with the TV; the audio from the TV alone is sufficient and you won't be disappointed.
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi JZabala, thank you for your review of the LG OLED77C5PUA. We’re glad the evo AI C5 has impressed you with its stunning picture, smooth refresh rate, and enhanced audio quality. It’s great to know the built‑in sound alone delivers such a powerful experience alongside the visuals.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Can't Wait!
on November 11, 2025
Posted by: OLED 77 C5
[This review was collected as part of a promotion.] My first foray into OLED! Thought about 83", but the wife wasn't having it. Can't wait to enjoy the home movies :)
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi, thank you for sharing your review of the LG OLED77C5PUA. We’re glad your first OLED experience is already exciting—the evo AI C5 delivers stunning picture quality and a cinematic feel for home movies.
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
A Major Upgrade
on November 11, 2025
Posted by: FatKalEL
from Fort Worth, TX
[This review was collected as part of a promotion.] My space is inherently dark due to having a night time occupation. The infinite contrast of the WOLED panel makes the picture pop. I previously had a 10 year old curved panel and it was lovely but after seeing my best friend’s C1 I knew I wanted to eventually grab one of these myself. Gaming plays a small role in my life and the ability to have 120 hz refresh for my Xbox and PS5 was a huge factor in my choice. Games look amazing, the latency is almost non-existent and they look better than they ever have before when compared to what I previously had.
The only issue I have is WebOS and the settings menu. WebOS is fine, I just don’t need it to be there when I turn the TV on. The settings menus seem lacking for the quality of this set. I like to tinker and while I can’t articulate what’s missing from the settings that I’d prefer to have, I can say it’s annoying that things are grayed out when I should be able to control everything at any given moment.
Overall, I’m very happy and will continue to work on perfecting my experience.
Response from lg.comBy ^Rich, LG Digital Care Team, November 11, 2025
Hi FatKalEL, thank you for sharing your experience with the LG OLED77C5PUA. We’re glad to hear you’re enjoying the stunning contrast and smooth gaming performance of your new LG OLED evo AI C5. For WebOS, one helpful step is to adjust the Home Auto Launch setting under General → System → Additional Settings, which allows you to control whether WebOS appears when powering on. You can also explore Picture and Game Optimizer modes to unlock more settings and reduce grayed-out options.
You can review the full user guide and settings details here: https://www.lg.com/us/support/product/lg-OLED77C5PUA.AUS
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
You can review the full user guide and settings details here: https://www.lg.com/us/support/product/lg-OLED77C5PUA.AUS
For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com