Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Excellent TV
on November 6, 2025
Posted by: Masseeh
from San Francisco California
[This review was collected as part of a promotion.] One of the best TVs that u have ever owned and used. Crisp quality, excellent Ai features. Fast processor.
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Masseeh! Thank you for sharing your feedback on the LG OLED77C5PUA. We’re thrilled to hear it’s one of the best TVs you’ve owned, with crisp picture quality, excellent AI features, and a fast processor making the experience even better. It’s wonderful knowing the C5 has delivered such strong performance for you. #LifesGood
If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Awesome colors , best gameing tv i have ever used.
on November 7, 2025
Posted by: Best gaming graphics
from Knoxville,TN
[This review was collected as part of a promotion.] TV Review
I cannot brag enough about this TV. The colors are vibrant, and the black levels are absolutely perfect, whether you’re watching a movie or a TV show. It feels like you’re right there in the scene.
What really sets this TV apart is the gaming experience. It has its own dedicated gaming menu, and when paired with my PS5 Pro, it completely transformed the way I play. Games I normally wouldn’t touch started to pop, and I began noticing details I had never seen before.
If you’re a gamer, I definitely recommend getting this television. It’s a game-changer in every sense.
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi there! Thank you for sharing your feedback on the LG OLED77C5PUA. ❤️ We’re thrilled to hear how much the vibrant colors and perfect black levels have elevated your viewing experience, making movies and shows feel truly immersive. It’s especially exciting to know the dedicated gaming menu paired with your PS5 Pro has transformed your gameplay, revealing new details and enhancing every session. Your recommendation means a lot, and we’re glad the C5 has proven to be such a game‑changer. #LifesGood
If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
Crystal Clear Picture
on November 7, 2025
Posted by: shri_kandagatla
from Haymarket VA
[This review was collected as part of a promotion.] Dark Blacks, Best object depth so far I have witnessed. The sound quality is good compared to the previous OLEDs of LG, can get better.
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Sam, thank you for sharing your review of the LG OLED77C5PUA. We’re glad to hear you’re enjoying the crystal‑clear picture, deep blacks, and impressive object depth. It’s great to know the sound quality has improved compared to previous models, and we appreciate your feedback on how it could be even better. For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Unbelievable Picture & Sound Experience
on November 7, 2025
Posted by: Rakhi
from Seattle, WA
[This review was collected as part of a promotion.] The picture quality on this OLED is absolutely stunning — deep blacks, vibrant colors, and incredible clarity. I’ve become a fan of the sound too; the Dolby Atmos and Dolby Vision combo makes every movie feel like a theater experience. LG really nailed it with this one.
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Rakhi, thank you for sharing your review of the LG OLED77C5PUA. We’re thrilled to hear you’re enjoying the stunning picture quality with deep blacks and vibrant colors, along with the immersive Dolby Atmos and Dolby Vision experience. It’s wonderful knowing the C5 has brought theater‑like performance right into your home. For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
awesome tv
on November 7, 2025
Posted by: Barahim
from Chicago
[This review was collected as part of a promotion.] Awesome tv, awesome and easy process when ordering. Love everything about iy
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Barahim, thank you for sharing your review of the LG OLED77C5PUA. We’re glad to hear you love everything about your new TV and that the ordering process was smooth and easy. For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Amazing TV! Recommend 100%
on November 7, 2025
Posted by: JoserMania
from San Diego CA
[This review was collected as part of a promotion.] Amazing picture quality great response time everything you want and and OLED TV
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Joser, thank you for sharing your review of the LG OLED77C5PUA. We’re thrilled to hear you’re enjoying the amazing picture quality, fast response time, and everything that makes OLED stand out. For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
Great TV!
on November 7, 2025
Posted by: Bos019018
[This review was collected as part of a promotion.] This is my first LG OLED TV and its great, Blacks are amazing. Good recommendation.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi there, thank you for sharing your review of the LG OLED77C5PUA. We’re delighted to hear your first LG OLED has impressed you with its deep blacks and overall performance. It’s wonderful to know the recommendation worked out so well. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on November 7, 2025
Posted by: Winthrop Dillaway
from Argyle,TX
[This review was collected as part of a promotion.] Great TV! Love the picture. Love my wife for letting me buy it.
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi there, thank you for sharing your review of the LG OLED83C5PUA. We’re delighted to hear you’re loving the picture quality and that it’s been such a great addition to your home. Sounds like a win‑win with both the TV and your wife’s approval! We’re glad this OLED has brought you so much enjoyment.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com