Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
New C5 series
on May 25, 2025
Posted by: mariassai_3285
[This review was collected as part of a promotion.] We just moved into a new house and this LG TV was one of our biggest purchases. I will say the look of the TV is sleek and size worked out well although I was worried about a 77. The quality of the screen is unmatched! Watching on shows on this new TV has been elevated. My favorite part was the free installation and mounting came with the order too. We had no issues setting it up or using it afterwards. Although everything is great about this TV I did feel like it was overpriced. Overall this is the end of the line best TV out there and we are very happy with it!
Response from influenster.comBy LG Digital, May 26, 2025
That’s a home upgrade done right, Mariassai! 🏡🔥 Your LG 77” TV brings sleek design, stunning visuals, and an unmatched viewing experience that truly elevates every show and movie. We love hearing that the free installation and mounting made setup effortless! While premium quality comes at a price, we’re thrilled that you’re enjoying the best of the best—because that’s exactly what this TV is built for. Enjoy every cinematic moment in your new home! ❤️✨ ^Anthony
Written by a customer while visiting influenster.com
Customer Rating
4
GREAT OPTIONS
on May 28, 2025
Posted by: michellea499_2574
[This review was collected as part of a promotion.] Very nice LG TV. It has great picture quality, great sound, and a sleek look. I like the different options to connect apps and the remote control options.
Response from influenster.comBy LG Digital Care Team - Diego, May 31, 2025
Hey Michelle! It sounds like you're truly enjoying your new LG TV, especially its great picture quality, impressive sound, and sleek look! We're so glad you appreciate the app connection options and versatile remote. We're here to help you get the absolute most out of your TV! Feel free to DM us @LGUSSupport on social media if you have any questions or need assistance. Enjoy! ^ Diego
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing Quality
on June 2, 2025
Posted by: Candice K
[This review was collected as part of a promotion.] This TV exceeded our expectations. We have been searching for an upgrade from our current and we already own quite a few LG products, so we knew a TV from LG was going to be what we were looking into. The moment this arrived and we took it out of the box, a shock for one how big it was and two, how thin! Literally so amazing for our living room space already. Once we installed it on the wall and turned it on, the clarity difference, the sound, and just the over all experience 10/10. The remote is even an experience and I say that coming from having an old tv that was not a smart tv lol. You can control it like a wireless controlled, scroll, and it was easy to navigate the functions. We are beyond happy with our purchase and so glad we finally upgraded. Our kids have loved watching their favorite animations on the big screen even more. Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG Digital Care Team, June 3, 2025
Wow, Candice, what an upgrade! 🎉 From unboxing to wall-mounting to that first power-on moment, it sounds like your new LG TV brought the wow factor right into your living room 👏 That sleek, ultra-thin design paired with stunning clarity and immersive sound really does turn everyday viewing into something unforgettable. And we’re thrilled to hear the Magic Remote made a big impression too—scrolling, pointing, navigating like a pro! 🖱️📺 We love that the whole family is enjoying it, especially movie time with the kids 🥰 Here's to many more amazing moments on the big screen! 🍿 For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG. ✨ ^David
Written by a customer while visiting cohley.com
Customer Rating
5
Worth Every Penny
on June 4, 2025
Posted by: Samantha M
[This review was collected as part of a promotion.] I purchased the 83-inch LG OLED TV to create a home theater experience in our living room and it has completely transformed how we watch TV. The picture quality is outstanding, with rich colors and deep, true blacks that make everything feel more immersive. Whether we’re watching movies, streaming shows, or catching a game, the visual clarity is top-tier.
Setup was quick and easy it we were up and running in about 15 minutes. Even though the TV is massive, the design is sleek and modern.
One thing that really surprised me was the sound quality. We expected to need a soundbar, but the built-in speakers actually deliver clear, rich audio that works great for everyday use.
We use this TV daily, and it’s become the heart of our living room. If you have the space and you’re looking for a true cinematic experience at home, I highly recommend this TV. It’s a big investment, but absolutely worth it. Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG Digital Care Team - Diego, June 8, 2025
Hey Samatha! That's absolutely fantastic to hear! We're thrilled you're loving your new LG OLED TV and that it's delivering such an amazing viewing upgrade for you. It's wonderful to know you're enjoying the insane difference in picture quality, with a crisp and clear image, deep blacks, and the added benefit of no glare even when watching shows in daylight! We truly appreciate you recommending this product for enhancing the viewing experience. If you ever have any questions about maximizing your TV's features or need assistance with anything at all, please feel free to send us a private message on social media @LGUSSupport. ^ Diego
Written by a customer while visiting cohley.com
Customer Rating
5
Amazing tv
on June 10, 2025
Posted by: catherinee49_8574
[This review was collected as part of a promotion.] I really loved this television. The shipping was very fast and they were very friendly. I loved the control. It has many features. The screen is very pretty, it seems like you are on the screen. I really recommend it.
Response from influenster.comBy LG Digital Care Team - Diego, June 12, 2025
Hey Catherine! That's absolutely fantastic to hear! We're thrilled you're loving your new LG television so much. It's wonderful that the shipping was fast and friendly, and we're delighted you love the control and its many features. We especially appreciate hearing that the screen is very pretty, making it feel like you're right there on it! Thank you so much for your strong recommendation. If you ever have any questions about maximizing your TV's features or need assistance with anything at all, please feel free to send us a DM @LGUSSupport. We're always here to help. ^ Diego
Written by a customer while visiting influenster.com
Customer Rating
5
Home theater movie magic!
on June 18, 2025
Posted by: Stacey K
[This review was collected as part of a promotion.] We are blown away by the amazing photo quality and features of this TV! The imagery is crystal clear and the crisp picture is perfect for viewing any movie. This makes watching your favorite movies incredibly epic and so exciting to watch new films with a better than theater home experience! The AI technology is extremely advanced and makes it so easy and convenient to find any show or movie you are looking for. The responsiveness is lightning fast, and we love all of the gaming features! This TV will exceed your expectations, whether you are a movie buff, gamer, or just want the best home movie experience for your family, I could not recommend enough! Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy Ryan, LG Digital Care Team, June 20, 2025
We love to hear it! The LG C5, especially at 77", is a whole other level of immersion. It feels like you're riding alongside on the mountain banshees with the Na'vi (Avatar). We love the living room setup, too! ~ Ryan
Written by a customer while visiting cohley.com
Customer Rating
5
I love
on June 22, 2025
Posted by: lissetet1_7252
[This review was collected as part of a promotion.] I love the connectivity, it's perfect, it sounds perfect and looks incredible. I loved the super discount. Thank you very much for choosing me. I recommend it 100 percent.
Response from influenster.comBy Joslyn, LG Digital Care Team, June 23, 2025
Thank you for the review, Lisset! We’re so glad you’re loving your LG OLED TV — from the stunning picture to the perfect sound (and that sweet discount 😎). It means the world to us that you’d recommend it 100%! If you want to share more or have feedback, connect with us on social media @LGUSSupport. Enjoy every moment of the experience. ^Joslyn
Written by a customer while visiting influenster.com
Customer Rating
5
I love it!
on June 24, 2025
Posted by: Verona D
[This review was collected as part of a promotion.] I absolutely love my new tv!! The visuals are absolutely AMAZING!! From watching movies, playing video games and watching regular tv its such an experience. Everyone that has come over has been super impressed with the quality and the tv. Its the best tv I’ve ever experienced. Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG Digital Team, June 28, 2025
That’s amazing to hear—thanks so much for sharing your love for the LG C5! 🙌 It’s awesome knowing it’s leveling up everything you watch, from movie nights to gaming marathons. OLED really brings every detail to life, and it sounds like your setup is turning heads. We're so glad it’s made such a big impression. Enjoy every minute! 🎮 For more feedback or questions, private message us on social media @LGUSSupport . Thank you for choosing LG. 🍿📺 ^David
Written by a customer while visiting cohley.com