Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
LG C5 77”
on December 19, 2025
Posted by: Dukeefto
from Omaha NE
[This review was collected as part of a promotion.] Fantastic TV, really enjoying it.
Even my mom noticed the better 4k picture
Lots of cool features including Air Play and Magic remote
Even my mom noticed the better 4k picture
Lots of cool features including Air Play and Magic remote
Response from lg.comBy LG, December 21, 2025
Hi! Thank you for sharing your thoughts about your LG TV. We love hearing that the TV is impressing not just you but even your mom — that’s when you know the 4K upgrade is really shining. And with AirPlay and the Magic Remote in the mix, it sounds like you’re getting the full LG experience in all the best ways. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Excellent OLED TV that I've ever owned
on December 27, 2025
Posted by: xkeith85
from Los Angeles, CA
[This review was collected as part of a promotion.] Bought this 77 inch C5 OLED TV for my living room. I was worried that it is quite bright during the day time but oh boy I was wrong. The color is vivid and sharp. It's very thin and sleek too.Mounting service it came with was the top notch. I would recommend this TV for everyone.
Response from lg.comBy LG, December 30, 2025
Hello. Thank you for sharing your thoughts about your LG TV! Love hearing that this OLED is the best you’ve ever owned — that’s the kind of upgrade glow we always hope to deliver. Enjoy every moment of that stunning picture. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
Very poor picture quality
on October 5, 2025
Posted by: lw007
from Murfreesboro, TN
Picture quality is very poor when streaming regular tv as compared to much lower cost 4k tvs. Save your money.
Response from lg.comBy LG Digital Care Team, October 6, 2025
Hey there. We appreciate you sharing your thoughts on your LG OLED TV! And we are here to help with your TV resolution. For the best picture quality, make sure your TV firmware and streaming apps are up to date and your internet connection supports high-resolution playback. You can also open the Settings menu and adjust the Picture Mode or AI feature to bring out the OLED's deep contrast and vibrant colors. These simple steps can make your viewing experience truly exceptional! Check out these other tips and tricks here: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. For more feedback or questions, private message us on social media @LGUSSupport. We're always here for you.^David
Written by a customer while visiting lg.com
Customer Rating
1
Very poor UI. Color and brightness is average
on June 2, 2025
Posted by: TVNut22
from CA
This review is compared with my older TV (>10 years old non LG) and the ability to set it up. If I cannot even choose the source of inputs easily in 2025 and the source is sticky, as in, does not go back to another one, I don't get the design at all. After 20 minutes and multiple attempts to download and run YouTube TV, I am asked to repeatedly sign into LG accounts, with a alphabet by alphabet entry, and it still does NOT work. Pathetic.
Response from lg.comBy LG Digital Care Team - Joseph, June 4, 2025
Hey there! Thanks for sharing your LG TV experience with us. We're always looking for the best ways to improve the functionality of our WebOS interfaces and overall user experience, so your feedback is very insightful. We recommend logging into your LG Account before starting the YouTube TV app to help avoid any pop-ups. You can follow our guide at https://www.youtube.com/watch?v=eedsVvKgg-Q for more help on logging into your LG Account. If you still need help, please get in touch with us on social media @LGUSSupport. We'll gladly help out more! *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
Great TV worth upgrading form G4!
on November 14, 2025
Posted by: Uzi67
from Atlanta GA
[This review was collected as part of a promotion.] Extremely bright vibrant colors. Very easy to use with the built in apps on webos. Perfect TV for gaming or watching TV. Would not hesitate to order another LG TV!
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi Uzi, thank you for sharing your feedback on the LG OLED77C5PUA. ❤️ We’re excited to hear the vibrant colors, easy‑to‑use webOS apps, and smooth gaming performance have made such a strong impression. It’s wonderful knowing the C5 has elevated your viewing experience and feels like a worthy upgrade. #LifesGood
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic picture - love the deep blacks
on November 24, 2025
Posted by: MonteP
from Orlando, FL
[This review was collected as part of a promotion.] Fantastic picture - love the deep blacks and looks great even in a well lit room like ours!
Response from lg.comBy LG, November 24, 2025
Hello. Thank you for sharing your thoughts about your LG TV. It’s great to hear that you’re enjoying the fantastic picture quality, with deep blacks and vibrant visuals that look amazing even in a well-lit room. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing tv!
on November 29, 2025
Posted by: Joncarlom
from California
[This review was collected as part of a promotion.] I've had the tv for a short period time so far, but it's been amazing. The contrast in colors compared to my old tv is night and day. The blacks are very deep, it looks beautiful. The detail allows you to see all the make up used on shows and movies. Somehow the tv changed the audio quality of our speakers. My family noticed the changes right away. No regrets with the purchase.
Response from lg.comBy LG, November 30, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that your experience has been amazing so far. It’s wonderful to know you are impressed by the contrast in colors, the deep blacks, and the beautiful detail that makes a positive difference compared to your old TV. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
4
Display, compare.
on November 30, 2025
Posted by: C5 OLED 83
from Dallas, Bharg
[This review was collected as part of a promotion.] The product has perfect black, not as good as G5, minor difference vs C4.
Response from lg.comBy LG, December 1, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the perfect black levels have impressed you. It’s wonderful to know the picture quality provides a great experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com