Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Perfect Tv for home theater with S95TR
on December 2, 2025
Posted by: Ucf4verma
from Atlanta GA
[This review was collected as part of a promotion.] Love this Tv for my living room. You can train the AI as per your need
Response from lg.comBy LG, December 3, 2025
Hello! Thank you for sharing your review. We’re delighted to hear that the LG C5 fits perfectly in your living room and that the AI features can be trained to your preferences for a personalized experience. It’s wonderful to know you’re enjoying the flexibility and performance of your TV. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great picture and smooth performance
on December 3, 2025
Posted by: pengyu
from North Liberty
[This review was collected as part of a promotion.] I’ve been using the LG C5 for a little while now and the picture quality is excellent. The colors look clean and the dark scenes have great depth. Motion is very smooth, and the TV runs quickly when switching apps. Gaming performance is also very good. Overall, I’m very happy with it.
Response from lg.comBy LG, December 3, 2025
Hi. Thank you for sharing your wonderful review about your LG TV. We’re thrilled to hear that the LG C5 has impressed you with its excellent picture quality, clean colors, deep dark scenes, smooth motion, and responsive performance for both apps and gaming. It’s fantastic to know you’re very happy with your experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great tv
on December 4, 2025
Posted by: skom
[This review was collected as part of a promotion.] Picture quality is crisp and colors are vibrant. Very satisfied with the purchase.
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi Skom, thank you for sharing your feedback on the LG OLED83C5PUA. We’re glad to hear the crisp picture quality and vibrant colors have met your expectations and that you’re satisfied with your purchase. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great picture!!
on December 6, 2025
Posted by: Bri50
from Clearwater Fl
[This review was collected as part of a promotion.] This is my second LG OLED tv and this C5 is amazing. Great features, Picture.
Response from lg.comBy LG, December 8, 2025
Hi, there. Thanks for sharing your feedback with us! We're really glad to hear that you're enjoying your second LG OLED TV (OLED77C5PUA) model. To ensure you are utilizing one of the great features, here is a helpful tip: Explore Filmmaker Mode. This setting disables motion smoothing and processing effects when watching movies, allowing the TV to present content as the director intended, thus enhancing the cinematic experience. For more information on the various picture modes and features available on your unit, please visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. If you have any questions about optimizing your settings or any of the C5's features, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great new features and performance!!!
on December 9, 2025
Posted by: loran1
from Orange County, CA
[This review was collected as part of a promotion.] I've been a long time fan of LG OLED technology. The 77" format provides an excellent viewing experience...especially for zooming in on shows that are cropped horizontally (old TV format) or vertically (movie panoramic view). The LG remote control keeps getting better and more intuitive...tactile volume switch lever that allows quick mute/unmute, quick buttons to streaming, etc. Now my TV is truly a home theater.
Response from lg.comBy LG, December 10, 2025
Hello there, Loran.Thank you for sharing your wonderful experience and five-star review of the OLED77C5PUA! We are absolutely delighted to hear that as a long-time fan of LG OLED technology, the OLED77C5PUA continues to provide you with an excellent viewing experience and has transformed your space into a true home theater. We appreciate your positive comments on the new features, the intuitive and improving design of the LG remote control, and how the 77" format enhances your viewing of different content types.
We understand your inquiry, and we always strive to innovate and improve based on valuable customer feedback like yours. For further assistance and any specific concerns you may have about optimizing your viewing experience with your new TV, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv
Our team will be more than happy to assist you with any questions about its features. We appreciate your patience. —Renzo
We understand your inquiry, and we always strive to innovate and improve based on valuable customer feedback like yours. For further assistance and any specific concerns you may have about optimizing your viewing experience with your new TV, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.lg.com/us/tvs/lg-oled77c5pua-oled-4k-tv
Our team will be more than happy to assist you with any questions about its features. We appreciate your patience. —Renzo
Written by a customer while visiting lg.com
Customer Rating
5
We LOVE IT!
on December 14, 2025
Posted by: AdrianaR
from Michigan
[This review was collected as part of a promotion.] The LG OLED77C5PUA is an outstanding 77-inch OLED TV that delivers exceptional picture quality, deep blacks, and vibrant, accurate colors. Thanks to OLED technology, contrast is truly infinite, making movies and shows look cinematic, especially in dark scenes.
Motion handling is excellent, making it a great choice for sports and gaming. The TV supports modern gaming features like HDMI 2.1, 4K at high refresh rates, low input lag, and VRR, which will appeal to console and PC gamers alike. A top-tier large-screen OLED TV that delivers a true theater-like experience at home.
Response from lg.comBy LG, December 17, 2025
Hello, Adriana! We’re thrilled to hear how much you’re enjoying your LG OLED TV — from the stunning picture quality and deep blacks to the smooth motion and advanced gaming features. It’s wonderful to know it’s giving you that true theater-like experience right at home. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV with very good picture quality and Sound
on December 16, 2025
Posted by: viplu
from Mill Creek, WA
[This review was collected as part of a promotion.] Ordered the TV on Nov 23 and was delivered on Dec 1. So, have been using this TV for about 2 weeks now. Love the picture quality and sound. TV sits on a stand in our living room. Colors are vibrant, lifelike, bright, and accurate. The ease of navigating apps and tv functions is also fairly easy to understand. On Xbox, everything feels smooth and responsive, and fast games don’t get blurry. The TV itself looks clean and modern with super thin bezels. All in all a worthy upgrade from my older B series LG OLED. Thanks.
Response from lg.comBy LG, December 16, 2025
Hi. Thank you for sharing your thoughts about your LG TV! We're delighted to hear that you’re enjoying the great picture quality and sound of your LG TV, and even more excited that it’s delivering the entertainment experience you were hoping for. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG C5 OLED 83inch
on December 17, 2025
Posted by: BuddiVibeCatcher
[This review was collected as part of a promotion.] Stunning 4K OLED picture with deep blacks and vibrant color, powered by the Alpha 9 AI Processor Gen8 for fast upscaling and smooth image processing. 
Great for gaming — supports up to 144 Hz refresh (very smooth motion and low input lag). 
Connectivity is solid: four full HDMI 2.1 ports plus modern wireless options, so hooking up consoles and sound gear is effortless.
Great for gaming — supports up to 144 Hz refresh (very smooth motion and low input lag). 
Connectivity is solid: four full HDMI 2.1 ports plus modern wireless options, so hooking up consoles and sound gear is effortless.
Response from lg.comBy LG, December 18, 2025
Hi! Thank you for sharing your thoughts about your LG TV — what a glowing review! We love hearing how the Alpha 9 AI Processor Gen8 is delivering that stunning 4K OLED picture with rich colors and deep blacks, while the 144 Hz refresh rate keeps your gaming smooth and responsive. It’s awesome knowing the multiple HDMI 2.1 ports and wireless options are making your setup effortless and future‑ready. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com