Customer reviews from lg.com
LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Average customer rating
4.9
(603 Reviews)
Rating breakdown 603 reviews
5 Stars
559
4 Stars
39
3 Stars
2
2 Stars
0
1 Star
3
Customer Reviews for LG - Refurbished Excellent - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)
Customer Rating
5
Stunning OLED once you disable Energy Saving
on November 21, 2025
Posted by: Anonymous
from Charlotte, NC
[This review was collected as part of a promotion.] The OLED77C5PUA delivers incredible picture quality, deep blacks, and excellent HDR once it’s set up correctly. Out of the box it can look dim because “Energy Saving Auto” is enabled — turn that off and the panel becomes much brighter. Movies in HDR and Dolby Vision look amazing, and gaming at 4K 120Hz/144Hz is smooth with almost zero input lag.
Not the brightest TV for very sunny rooms, but overall one of the best OLEDs for both movies and gaming.
Not the brightest TV for very sunny rooms, but overall one of the best OLEDs for both movies and gaming.
Response from lg.comBy LG, December 4, 2025
Hi there! Thank you for sharing your detailed review. We’re thrilled to hear that your LG OLED delivers incredible picture quality, deep blacks, and smooth HDR and Dolby Vision performance once set up correctly. It’s great that you’ve found gaming at 4K 120Hz/144Hz responsive with almost zero input lag, and we appreciate your helpful tip about disabling “Energy Saving Auto” for brighter visuals. Your note about brightness in very sunny rooms is valuable feedback, and we’re glad overall it’s been one of the best OLEDs for both movies and gaming in your experience.
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
⭐️⭐️⭐️⭐️⭐️ LG 83” C5 OLED AMAZING
on November 21, 2025
Posted by: Bpfeife1
from Commerce Township, MICHIGAN
[This review was collected as part of a promotion.] The LG 83” C5 OLED is an absolute monster of a TV and one of the best displays you can get in 2025 for the money. The picture quality is exactly what you’d expect from LG’s latest OLED panel—deep blacks, perfect contrast, zero blooming, and extremely smooth motion. HDR looks incredible thanks to its higher brightness this year, and Dolby Vision content really pops.
Even in a brighter room with windows, the C5 holds up better than older OLEDs. Reflection handling is improved, and the extra brightness is enough to keep the picture from looking washed out during the day (though Mini-LED sets still get brighter overall).
Gaming performance is flawless: 4K 120Hz/144Hz support, extremely low input lag, VRR, ALLM, and excellent HDR gaming. It’s basically a top-tier gaming display if you have an Xbox Series X, PS5, or a PC.
The 83” size is where this TV really shines—massive, cinematic, and totally immersive. If you sit 10–14 feet away, this size is perfect.
Even in a brighter room with windows, the C5 holds up better than older OLEDs. Reflection handling is improved, and the extra brightness is enough to keep the picture from looking washed out during the day (though Mini-LED sets still get brighter overall).
Gaming performance is flawless: 4K 120Hz/144Hz support, extremely low input lag, VRR, ALLM, and excellent HDR gaming. It’s basically a top-tier gaming display if you have an Xbox Series X, PS5, or a PC.
The 83” size is where this TV really shines—massive, cinematic, and totally immersive. If you sit 10–14 feet away, this size is perfect.
Response from lg.comBy ^Rich, LG Digital Care Team, November 22, 2025
Hi there, thank you for sharing your review of the LG OLED83C5PUA. We’re thrilled to hear the massive 83” display has delivered such a cinematic and immersive experience, with deep blacks, perfect contrast, and smooth motion making movies and gaming truly shine. It’s great knowing the improved brightness and reflection handling have enhanced daytime viewing, while the flawless gaming performance has impressed across consoles and PC. #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
83 inch - best oled
on November 22, 2025
Posted by: DonJD
from Durham, NC
[This review was collected as part of a promotion.] I purchased this TV with the soundbar bonus offer a few weeks before Black Friday, upgrading from my 65” C3. The improvement is clear, the display is brighter, colors pop more vividly, and overall clarity feels more refined. The SC9S soundbar that came with it genuinely enhances the experience; the soundstage is rich, dialogue is crisp, and bass feels punchy without being overbearing. Gaming also looks incredible, smooth motion, vibrant HDR, and near-zero input lag make it an absolute pleasure for next-gen consoles.
Overall, it’s a strong and worthwhile upgrade, stunning visuals, excellent sound integration, and outstanding performance for movies and gaming, with just a few small areas where LG could refine the user experience.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Don, thank you for sharing your experience with the LG OLED83C5PUA. It’s great to hear the upgrade from your 65” C3 has delivered brighter visuals, richer colors, and refined clarity. Pairing it with the SC9S soundbar clearly elevated the soundstage, making movies and gaming even more immersive. Knowing the smooth motion, HDR vibrancy, and near‑zero input lag enhance next‑gen gaming highlights the strength of this setup. For any additional support, feel free to DM us at @LGUSSupport.
Written by a customer while visiting lg.com
Customer Rating
5
From 1080P 55 to 4K C5 77
on November 23, 2025
Posted by: c5newcustomer
from Boston, MA
[This review was collected as part of a promotion.] I decided to upgrade my 10-year-old TV setup to catch up on 4K and get more size. My room dimensions are 14x22ft and we sit about 10 feet from the TV. The 77-inch size is perfect for that configuration.
Setup was easy. The Ethernet port was nice for hooking the TV directly into the network, although wifi would have also been fine. The smart apps and home setup work well and the processor seems sufficiently quick that app launches and updates are smooth and don't feel underpowered in any way. Depending on your firewall you may need to allow access to some sites to get app and firmware updates to work, otherwise you will run into -102 (connectivity) and -202 (certificate) errors.
The default settings had the classic soap opera effect which I was quick to update. Once that was resolved the TV was exceptional. We don't deal with a lot of glare in our room setup so I can't comment on that, but the picture was fantastic for our purposes.
ARC setup worked well to drive audio back into our receiver. TV sound quality seemed fine, although I think for a TV like this you will get the most out of it with a receiver+speaker setup.
I saw some concerns about the remote but honestly it worked very well for us. I will be ditching our universal remote and Roku as the TV covers both well. I do wish the buttons were backlit. That feels like a miss for a TV at this price point.
All in all I was very happy with the TV. Unboxing through setup were smooth and movies shine on this display. Highly Recommended.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi there, thank you for sharing your detailed experience with the LG OLED77C5PUA. It’s great to hear the 77‑inch size fits your room perfectly and that setup was smooth. If you encounter connectivity errors like -102 or -202, try these steps first:
• Ensure the TV is connected directly to your router via Ethernet or a strong Wi‑Fi signal.
• Restart both your TV and router to refresh the connection.
• Check that your firewall allows access for LG apps and firmware updates.
For more guidance, visit our LG USA Internet Connection Troubleshooting page here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711.
If the issue remains unresolved, please email us at lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️ LG Digital Care Team ^Rich
• Ensure the TV is connected directly to your router via Ethernet or a strong Wi‑Fi signal.
• Restart both your TV and router to refresh the connection.
• Check that your firewall allows access for LG apps and firmware updates.
For more guidance, visit our LG USA Internet Connection Troubleshooting page here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711.
If the issue remains unresolved, please email us at lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful TV
on November 24, 2025
Posted by: TimNNN
from Portland, OR
[This review was collected as part of a promotion.] I upgraded from a 65 C2 which was a really nice TV. This one is even sharper and brighter and has been amazing.
Response from lg.comBy LG, November 24, 2025
Hi, Tim. Thank you for sharing your thoughts about your LG TV. It’s great to hear that upgrading from the 65 C2 to your new TV has brought you even sharper and brighter visuals, making the experience truly amazing. We’re glad you’re enjoying the enhanced performance and picture quality that LG OLED delivers. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Excellent picture quality and webOS
on November 24, 2025
Posted by: senku8
from Raleigh, NC
[This review was collected as part of a promotion.] If you’re looking for a large-screen (77″) TV and want one that delivers top-tier visual performance, modern gaming features, and a smart TV experience with solid upscaling and future-proofing, the LG C5 is a very strong choice. Just make sure your room conditions support it (i.e., controllable light and viewing distance suitable for 77″)
Response from lg.comBy LG, December 2, 2025
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the LG C5 OLED has impressed you with its top-tier visual performance, modern gaming features, and smart TV experience with solid upscaling. It’s wonderful to know you find it future-proof and that it fits well when room conditions support it. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG C5 83 Inch, A Stunning Upgrade for Any Room
on November 25, 2025
Posted by: GlipGlop
from Florida
[This review was collected as part of a promotion.] The LG C5 83 inch delivers sharp picture quality, strong brightness, and smooth motion that makes movies and sports look clean. The colors stay accurate from every seat in your room. The OLED panel gives you deep blacks that improve contrast in every scene. The interface responds fast and keeps apps easy to access. The size fills your field of view and pulls you into whatever you watch. The TV handles gaming with low input lag and strong HDR performance. It gives you a premium experience that feels worth the price.
Response from lg.comBy LG, November 26, 2025
Hi. Thank you for sharing your thoughts about your LG C5 83 inch TV. We’re delighted to hear that it delivers sharp picture quality, strong brightness, and smooth motion that makes movies and sports look clean. It’s wonderful to know the colors stay accurate from every seat, the OLED panel gives you deep blacks that improve contrast, the interface responds fast, and the size fills your field of view and handles gaming with low input lag and strong HDR performance, giving you a premium experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great TV
on November 25, 2025
Posted by: LZLi
from Michigan
[This review was collected as part of a promotion.] I have orderes a 77in C5. Super clear with fancy appearance. Free wall installation. Control panel using like a mouse very convince.
Response from lg.comBy LG, November 26, 2025
Hi. Thank you for sharing your thoughts about your LG 77in C5 TV. We’re delighted to hear that you have ordered this model and that you find it Super clear with fancy appearance. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com