Customer reviews from sony.com
Sony - Refurbished Excellent - 55" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023)
Average customer rating
4.6 out of 5
4.6
(191 Reviews)
Open Ratings Snapshot
Rating breakdown 191 reviews
5 Stars
146
4 Stars
24
3 Stars
9
2 Stars
5
1 Star
7
91%of customers recommend this product. 
(
167 out of 184
)
Best Buy Privacy Policy
Customer Reviews for Sony - Refurbished Excellent - 55" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023)
Customer Rating
4 out of 5
4
Great picture .
on February 29, 2024
Posted by: Leany
Gender:Male
Verified Purchase:Yes
Month about a month looks great the picture is very beautiful.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportMarch 1, 2024
Hi Leany, fantastic! We are thrilled to know that you're satisfied with the amazing picture quality of your XR-55A95L. Thank you very much for sharing your excellent experience and for choosing Sony! - Romeo
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Best purchase I’ve made in a long time
on March 1, 2024
Posted by: Hoppy61
Gender:Male
Verified Purchase:Yes
I had put off buying a new TV for a long time. I hemmed and hawed over spending this much money. All the reviews I read said pretty much the same thing. “These other manufacturers TVs are good. However, if you can afford it. But it! I did and it’s an awesome TV. Absolutely love it. A crisp clear picture. No blurry sports action. Movies are phenomenal. Everything about this unit is true to its advertising. The sound is incredible too. I thought I would be purchasing a sound bar next. Instead I purchased a digital to analog converter and hooked it up to my stereo system. My only complaint would be the remote. It would be nice if it had the ability to control more than the TV and a last channel button would be nice too. I am considering picking up an after market universal remote.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportMarch 1, 2024
Hi Hoppy61, Awesome! We are glad to hear that you are enjoying your new TV purchase! Thank you so much for choosing Sony! -Carl
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great TV still in factory sealed box!
on December 12, 2023
Posted by: Phil1979
Gender:Male
An excellent television, as I had the 65A95K, but this is not professionally mounted yet, so still in the unopened, sealed box (posted on registration date, also as proof for Sony, whom I purchased it from this time). Huge box, photos attached. I have tried it and think it’s a gorgeous picture, and I wanted a 77” this time.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportDecember 14, 2023
Hi Phil1979,
Thank you so much for the 5-star rating! We always strive to deliver the best quality with our products. It's wonderful to hear that you like the amazing picture quality of your new A95L TV. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thank you for choosing Sony! - Kris
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Amazing picture!!
on December 19, 2023
Posted by: Walks
Gender:Male
Verified Purchase:Yes
Simply the best TV I have ever owned. The.picture quality is truly outstanding and the audio performance surpasses any other TV I have experienced before. Looking forward to many years of enjoyment.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportDecember 20, 2023
Hi Walks,

Thank you very much for purchasing our Sony XR65A95L TV. We highly appreciate for your time writing this honest review and we are very happy that you are pleased with the audio and picture quality of your new Sony TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. You will surely enjoy watching all your favorite content in this TV. Thanks for choosing Sony! Stay safe! - Marco
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Quite Possibly the best TV Money Can Buy
on December 29, 2023
Posted by: Tomd55
Gender:Male
Verified Purchase:Yes
Absolutely Stunning Picture!! I have had quite a few televisions,but this one floors me! Worth every penny as a matter of fact I would have paid more. Bravo Sony!!!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportJanuary 2, 2024
Hello TD55, Thanks for your feedback. We are glad to know that you are absolutely stunned with the picture quality of your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. The A95L has our Cognitive Processor XR that maximizes the expressive power of QD-OLED, filling scenes with unprecedented realism. With Acoustic Surface Audio+ and support for Dolby Atmos, you will hear true immersive audio with actuators that vibrate to produce sound from the entire screen perfectly matching the action. You will also enjoy engaging cinematic content the way the creators intended with support for Dolby Vision, IMAX Enhanced, Netflix Adaptive Calibrated Mode, and more. Thank you for your purchase. Enjoy! Vincent
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great Picture, Sound and easy set up
on December 29, 2023
Posted by: TLS42
Gender:Male
Verified Purchase:Yes
Have waited a long time for a tv that had all of the features that I wanted.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportJanuary 2, 2024
Hi TLS42, Awesome! We're very happy to hear that you're satisfied with your purchase. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
OLED w/o blackout
on February 28, 2024
Posted by: Mad Chemist
Gender:Male
Verified Purchase:Yes
We got a Sony OLED in February 2020 -- at the start of Covid. The picture was very good, but when it was bright outside during the day, the picture was weak. If it was a night time scene, we just recorded or delayed until the rooom was darker. Not with this Sony. Without qualification - this is the best picture. The sound is even decent without a soundbar. The latter point is good because despite a dozne calls to Sony support, they could not make their TV play nice with the Polk Soundbar. Little things like the TV would reset every time I turned it on or maybe the TV would not use the soundbar. Just trying to do to much.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportFebruary 29, 2024
Hi Mad Chemist,

Thanks for your comment. We're thrilled to hear about your satisfaction with the amazing picture and sound quality of your XR55A95L. We greatly appreciate your feedback on the picture quality of your other Sony OLED TV when watching it during the daytime. Additionally, we apologize if you're experiencing any issues with your XR55A95L. We'd love to learn more about the problem you're having and assist you. Please email the information below to socialsupport@am.sony.com so we can review your file and provide the best assistance.

Sony Case Number:
Name:
Sony.com Username:
Model Number:
Post/concern:
Telephone Number:

We look forward to your message, and thanks for choosing Sony!

Best regards,

Romeo
Sony Social Support
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Amazing tv .
on March 22, 2024
Posted by: M76dl
Gender:Male
Verified Purchase:Yes
So blown away by this tv .well worth the money!!!!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer SupportMarch 23, 2024
Hi M76dl, awesome! We're glad you like your new TV! Thanks for choosing Sony! ~Earl
Written by a customer while visiting sony.com
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