Customer reviews from sony.com
Sony - Refurbished Excellent - 55" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023)
Average customer rating
4.6
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
146
4 Stars
24
3 Stars
9
2 Stars
5
1 Star
7
91%of customers recommend this product.
(
167 out of
184)
Customer Reviews for Sony - Refurbished Excellent - 55" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023)
Posted by: Astromb
Gender:Male
Verified Purchase:Yes
3 weeks into owning, I can definitely say that getting is even better than the expectation.
The clarity coupled with the brightness makes this OLED, the real deal!!
The only recommendation that I have is regarding the remote. I love the fact that it's backlit which makes channel changing at night easy. However, I would like the remote to a little larger. The buttons are really close to each other. Otherwise, this tv is 5 + stars.
The clarity coupled with the brightness makes this OLED, the real deal!!
The only recommendation that I have is regarding the remote. I love the fact that it's backlit which makes channel changing at night easy. However, I would like the remote to a little larger. The buttons are really close to each other. Otherwise, this tv is 5 + stars.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 7, 2024
Fantastic, Astromb! You've certainly made a great choice! We are very happy to know about your satisfaction with the amazing picture quality and superb performance of your XR65A95L. Also, we are thrilled that you love the backlit feature of the supplied remote control. Your feedback with the design of the remote control is greatly appreciated.
Thank you very much for the perfect star review and for choosing the best brand, Sony!
- Romeo
Thank you very much for the perfect star review and for choosing the best brand, Sony!
- Romeo
Written by a customer while visiting sony.com
Posted by: BenPWarner
Gender:Male
Verified Purchase:Yes
Upgraded from my A90J after 3 years and was looking forward to the better specular highlights and overall brightness. Also the ability to have Dolby Vision gaming on my Series X. Unfortunate that there's still only two 2.1 ports and one of them is the eArc so I can't have my receiver, PS5 and Series X all hooked up at the same time. Biggest complaint is that Dolby Vision no longer works on my Panasonic UB820 4K Blu-ray player
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 10, 2024
Hi BenPWarner, Thank you for upgrading to your new Sony A95L! We're so happy to hear that you're enjoying the excellent brightness and newest features such as Dolby Vision for gaming. We value your input and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com
Posted by: Feltis
Gender:Male
Verified Purchase:Yes
Having had several OLED and QDOLEDsets these past years i am familiar with the performance of this technology I am hooked and after extensive research on this TV I paid the massive Sony Tax and purchased the 65A95L so far i am very pleased
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 9, 2024
Hi FELTIS, Thanks for sharing your feedback. We are thrilled to hear that you are very pleased with your new Sony BRAVIA A95L smart Google OLED TV. Thank you for your purchase. Enjoy! Vincent
Written by a customer while visiting sony.com
Posted by: Rustplane
Gender:Male
Verified Purchase:Yes
Picture is great. TV speakers seem average and haven't adjusted anything but will be using AVR or headphones. Like voice control but miss having direct keypad channel entry. I switch channels a lot and don't always want to scroll or talk to google and don't need google to tell me the make and model of the tv when I ask it to turn on or off. Maybe there's a setting for that.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, Fred, April 9, 2025
Hello there,
Thank you for your feedback on the XR77A95L! We're glad to hear that you're enjoying the picture quality. To enhance your audio experience, using an AVR or headphones is a great choice.
For voice control management, it’s crucial that your voice recognition settings are properly configured. Ensure that the Voice control function is enabled by following these steps:
Press the Quick Settings or HOME button on your remote.
Navigate to Settings.
Select Accounts and Sign In > (Login Name) > Google Assistant > Voice control > On.
If you're experiencing inconvenience without direct keypad channel entry, there are alternatives available:
For changing channels, you can use the on-screen channel guide by pressing the Guide button on your remote. From there, navigate to your desired channel using the arrow buttons and the select button.
You can also use voice commands by pressing the Google Assistant or MIC button and saying "Watch channel number.
If you require assistance with any steps, we invite you to contact Sony Support for tailored help. For technical support information, please visit the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Thank you for choosing Sony.
Best regards,
-Fred
Thank you for your feedback on the XR77A95L! We're glad to hear that you're enjoying the picture quality. To enhance your audio experience, using an AVR or headphones is a great choice.
For voice control management, it’s crucial that your voice recognition settings are properly configured. Ensure that the Voice control function is enabled by following these steps:
Press the Quick Settings or HOME button on your remote.
Navigate to Settings.
Select Accounts and Sign In > (Login Name) > Google Assistant > Voice control > On.
If you're experiencing inconvenience without direct keypad channel entry, there are alternatives available:
For changing channels, you can use the on-screen channel guide by pressing the Guide button on your remote. From there, navigate to your desired channel using the arrow buttons and the select button.
You can also use voice commands by pressing the Google Assistant or MIC button and saying "Watch channel number.
If you require assistance with any steps, we invite you to contact Sony Support for tailored help. For technical support information, please visit the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.
Thank you for choosing Sony.
Best regards,
-Fred
Written by a customer while visiting sony.com
Customer Rating
5
Best tv by a long shot
on November 17, 2025
Posted by: Joe527
Gender:Male
Picked up the 65” on 9/10/25 and got yo say this tv is a beast. The picture quality it perfect sound quality is amazing without a sound bar. I truly recommend the A95L
I would recommend this to a friend!
Response from sony.comBy Estefany, Sony North America Customer Support, November 18, 2025
Hi Joe527!
Thank you so much for sharing your feedback with us. We are really happy to hear your positive experience with the XR-65A95L. It’s fantastic to know that the picture and sound quality have made such an impact for you.
Just to highlight a few features; this model offers stunning OLED visuals with vibrant colors and deep blacks, powered by our Cognitive Processor XR for incredibly lifelike images. Plus, the built-in speakers deliver immersive sound that truly fills the room, so no additional soundbar is needed.
We appreciate you choosing Sony. Your recommendation means a lot to us!
Best regards,
Estefany
Thank you so much for sharing your feedback with us. We are really happy to hear your positive experience with the XR-65A95L. It’s fantastic to know that the picture and sound quality have made such an impact for you.
Just to highlight a few features; this model offers stunning OLED visuals with vibrant colors and deep blacks, powered by our Cognitive Processor XR for incredibly lifelike images. Plus, the built-in speakers deliver immersive sound that truly fills the room, so no additional soundbar is needed.
We appreciate you choosing Sony. Your recommendation means a lot to us!
Best regards,
Estefany
Written by a customer while visiting sony.com
Posted by: RandomNPC2023
Gender:Male
Verified Purchase:Yes
Have been saving up to replace our LG oled which seems to be slowing down. The Sony is far superior in terms of how it looks and usability thanks to Google TV.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 17, 2023
Hi RandomNPC2023, we're glad you like your new TV! Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony. ~Earl
Written by a customer while visiting sony.com
Posted by: Schleprock65
Gender:Male
Verified Purchase:Yes
Replacing my KDL-52XBR5 with this XR-77A95L... wow, I am glad that I waited for the QD-OLED. The old KDL is still rocking a great picture, I just wanted to upgrade in size and tech.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 21, 2023
Hi Schleprock65,
This is definitely a great choice for a TV upgrade! Glad to hear you like your new A95L TV. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! - Kris
This is definitely a great choice for a TV upgrade! Glad to hear you like your new A95L TV. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! - Kris
Written by a customer while visiting sony.com
Posted by: Mr moe
Gender:Male
Verified Purchase:Yes
Never bought a high end tv in my life until this one. We still have a mid tier sony oled from 4 years ago so we decided to get another sony oled. The best picture I've seen on a television period. Set up was super intuitive, tons of great features. Very happy with the purchase.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 27, 2023
Hi Mr moe, Thanks for sharing your experience. We are thrilled to hear that you are very happy with your new Sony BRAVIA 4K smart Google OLED TV. We always strive to deliver the best picture and sound quality with our TVs. The A95L has our Cognitive Processor XR that maximizes the expressive power of QD-OLED, filling scenes with unprecedented realism. With Acoustic Surface Audio+ and support for Dolby Atmos, you will hear true immersive audio with actuators that vibrate to produce sound from the entire screen perfectly matching the action. You will also enjoy engaging cinematic content the way the creators intended with support for Dolby Vision, IMAX Enhanced, Netflix Adaptive Calibrated Mode, and more. Your continued support means so much to us. Thank you for choosing Sony! Vincent
Written by a customer while visiting sony.com