Customer reviews from sony.com
Sony - Refurbished Excellent - 55" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023)
Average customer rating
4.6
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
146
4 Stars
24
3 Stars
9
2 Stars
5
1 Star
7
91%of customers recommend this product.
(
167 out of
184)
Customer Reviews for Sony - Refurbished Excellent - 55" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023)
Customer Rating
3
Very expensive and cannot get the picture right.
on August 9, 2024
Posted by: Coach Lamb
Gender:Male
Verified Purchase:Yes
I bought this about a month ago to go with my Sony HT-A7000 soundbar. Sometime the picture is great and sometimes horrible. We are having trouble getting the blacks to show detail and keeping the whites from growing to bright. We cannot seem to get a happy medium without dulling the picture. It is very complicated to adjust. We are also having trouble getting the TV and soundbar to work together. We have another month to return the tv and we are strongly considering that.
No, I would not recommend this to a friend.
Response from sony.comBy David, Sony North America Customer Support, August 10, 2024
Hi Coach Lamb,
Thank you for the review and we do apologize for the inconvenience. The picture quality will depend in the source that you're playing. To experience the highest quality picture on your TV, the video source should be the same quality (HD, 4K, etc.) as specified for your TV. If you're experiencing an issue with brightness or contrast with your TV screen, try the following steps on this link below. Select (Contrast issues (too bright or dark)
https://www.sony.com/electronics/support/televisions-projectors/articles/00032635
For soundbar setup, it must be connected using HDMI cable on ARC port on both TV and soundbar. Here's a sample diagram.
https://www.sony.com/electronics/support/articles/00014997
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony ] Username:
Model Number:
Issue:
Telephone Number:
-David
Thank you for the review and we do apologize for the inconvenience. The picture quality will depend in the source that you're playing. To experience the highest quality picture on your TV, the video source should be the same quality (HD, 4K, etc.) as specified for your TV. If you're experiencing an issue with brightness or contrast with your TV screen, try the following steps on this link below. Select (Contrast issues (too bright or dark)
https://www.sony.com/electronics/support/televisions-projectors/articles/00032635
For soundbar setup, it must be connected using HDMI cable on ARC port on both TV and soundbar. Here's a sample diagram.
https://www.sony.com/electronics/support/articles/00014997
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony ] Username:
Model Number:
Issue:
Telephone Number:
-David
Written by a customer while visiting sony.com
Posted by: Mvde73
Gender:Male
Verified Purchase:Yes
I can t find a thing that’s not ‘great’ except for the sound.. every flatscreen has that problem!! One of the best purchases ever!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 17, 2024
Hi Mvde73, Awesome! We are so glad to hear that you are enjoying your new A95l TV! Thank you so much for choosing Sony! -Carl
Written by a customer while visiting sony.com
Posted by: Zebad
Gender:Female
Verified Purchase:Yes
I had a Sony Bravia still working !!! Now got the XR oled A 95L
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 18, 2024
Hi Zebad, Amazing! We're thrilled to hear that you are enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin
Written by a customer while visiting sony.com
Posted by: Cchave18
Gender:Male
Verified Purchase:Yes
I've had this TV now for 4 months and the price was definitely worth it. The picture is beautiful and the sound quality is great for just a television even while mounted. Watching movies through Bravia core is amazing especially if you a dolby atmos capable soundbar/ sound system. It also has some great features when you connect your PS5. The games look stunning and smooth. The only issue I've had is that it will sometimes disconnect from the wifi and it won't reconnect unless you restart the TV by unplugging from power (solution that works for me).
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 3, 2024
Hi Cchave18, we're glad you are enjoying the picture and sound quality of our product. We're sorry to hear that you have an issue with the Wi-Fi on your Sony unit. Please isolate the issue by following this link:
https://www.sony.com/electronics/support/articles/00184183?utm_source
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony!
~Earl
https://www.sony.com/electronics/support/articles/00184183?utm_source
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony!
~Earl
Written by a customer while visiting sony.com
Posted by: Brod81
Gender:Male
Verified Purchase:Yes
I took my time updating from my Sony x900h and I'm glad I did. Did a lot of research on TV's and looked them over, and I went with the A95L and wow that was a good decision. This thing is awesome and has a spectacular picture.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 22, 2024
Hi Brod81, Thanks for sharing your experience so far with your new BRAVIA TV. The A95L is an excellent choice for an upgrade! It's amazing to hear you appreciate the great features and exceptional picture quality of this QD-OLED TV. And good to know you've seen the overall improvements of this TV over your previous TV. Thank you for purchasing the 65" A95L and choosing Sony! -Jess
Written by a customer while visiting sony.com
Posted by: Brian2024
Gender:Male
Verified Purchase:Yes
Installed this TV about a month ago, so glad I paid the premium. Movies, Sports, ANY content looks amazing! Deep blacks, Bright Whites, Amazing Colors - and even really really good sound without a soundbar! Recommend this TV without reservation, it replaced an LG C3 and I couldn’t be happier! Also - the Google TV OS works great and is super easy to use.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 24, 2024
Hi Brian2024, Awesome! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
Written by a customer while visiting sony.com
Posted by: Ugenius
Gender:Male
Verified Purchase:Yes
Would like better upscale on old sd.. but great picture. BUT, TO EXPENSIVE.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 27, 2024
Hi Ugenius, Awesome! We are so glad to hear that you are enjoying your new TV! Thank you so much for choosing Sony! -Carl
Written by a customer while visiting sony.com
Posted by: BenTVs
Gender:Male
Verified Purchase:Yes
Had TV for over 7 months Great TV Awesome Pictures
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 29, 2024
Hi BenTVs, Thank you so much for the positive feedback! We're glad to hear that you love everything about this great OLED TV and you like the superb 4K HDR picture of the TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the A95L. Thank you for purchasing our 77" A95L and for choosing Sony! -Jess
Written by a customer while visiting sony.com