Customer reviews from sony.com
Sony - Refurbished Excellent - 55" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023)
Average customer rating
4.6
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
146
4 Stars
24
3 Stars
9
2 Stars
5
1 Star
7
91%of customers recommend this product.
(
167 out of
184)
Customer Reviews for Sony - Refurbished Excellent - 55" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023)
Posted by: JH 1776
Gender:Male
Verified Purchase:Yes
I purchased a 65 inch Bravia QD – OLED TV just before Christmas. I’ve had a number of high-quality TVs including a prior OLED Sony. This new one is beyond what I had ever expected. The picture, especially the up, converting creates almost a 4K effect for every content. The sharpness, clarity and brightness are literally off the charts. I enjoy watching anything on this TV and would very highly recommend it to anyone looking for a quality product from Sony. They are expensive, but in my opinion worth every penny.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 17, 2024
Hi JH 1776,
You made the right choice upgrading to the Sony A95L! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
You made the right choice upgrading to the Sony A95L! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Posted by: Short chef
Gender:Male
Verified Purchase:Yes
I recently got this TV the day after Christmas. I love it since I’m a chef I’m just not sure I’m getting all the bells and whistles that I set it up correctly so the picture is great and I love the TV.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 19, 2024
Hi Short chef, thanks for choosing and purchasing our product! It is very nice to know that you love the picture quality of the A95L. We understand your feedback regarding the setup of your Sony unit. You can find this link helpful when setting up the TV:
https://helpguide.sony.net/tv/kusltn2/v1/en-003/01.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A95L
Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen.
Thanks for choosing Sony. ~Earl
https://helpguide.sony.net/tv/kusltn2/v1/en-003/01.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A95L
Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen.
Thanks for choosing Sony. ~Earl
Written by a customer while visiting sony.com
Posted by: Home Theater Nut
Gender:Male
Verified Purchase:Yes
Rated 5 out of 5 stars
Masterpiece
Masterpiece
If you want a truly exceptional TV experience then take the plunge and upgrade to the Sony 77A95L and you won’t be disappointed. I’ve upgraded from a Sony 75X900F and I can honestly say I have absolutely no regrets. Picture quality,brightness,processing and overall performance is top notch. Ease of use from the OS is achieved with patience, practice and just getting used to where various information is located in the TV. It is detailed and available if you read up and get to know the layout. Using internet forums such AVS forum helps tremendously and is very informative. While this TV is great there are still some issues that should and need to be addressed by Sony hopefully with software updates such audio sync issues and Dolby Vision tweaks. I’m very optimistic that in short time Sony will step up and rectify these issues to their Flagship Masterpiece Series QD-OLED Winner. Supply has been scarce but with perseverance you to will be glad you made the decision.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 22, 2024
Hi Home Theater Nut,
That's very nice to hear! We're glad that you're enjoying the picture quality, user inteface and smart features of the TV. Your feedback is greatly appreciated. We appreciate the positive feedback and thank you for choosing Sony!
-David
That's very nice to hear! We're glad that you're enjoying the picture quality, user inteface and smart features of the TV. Your feedback is greatly appreciated. We appreciate the positive feedback and thank you for choosing Sony!
-David
Written by a customer while visiting sony.com
Posted by: FlatRockRay
Gender:Male
Verified Purchase:Yes
I purchased the A95L for the Picture Quality, Upscaling and Sound. The A95L does not disappoint. The picture quality of 4K and 4K HDR are exceptional. My cable channels look better than ever thanks to the state of the art upscaling. The antenna feed of all my local channels (up to 60 miles) are great too. I have several other TVs and one thing you notice is that other TVs use brightness as their picture enhancer, where SONY presents the picture in an expected realistic image. Great color depiction, facial tones and black levels that tend to give the picture that 3D look. The sound of the A95L is just what I was looking for. Good enough not to need a soundbar and the projection of voices above the background sound is just perfect. I really like the Google TV. The A95L is the smartest TV I have ever owned. Just sit back and tell it what you want to view. Highly recommend.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 22, 2024
Hi FlatRockRay,
Thank you for your positive feedback! It really makes our day to hear that customers like you enjoy our product. We really appreciate you like the exceptional picture, sound, features, and overall performance of your Sony A95L TV. Thanks for your highly recommendation and for choosing Sony! - Kris
Thank you for your positive feedback! It really makes our day to hear that customers like you enjoy our product. We really appreciate you like the exceptional picture, sound, features, and overall performance of your Sony A95L TV. Thanks for your highly recommendation and for choosing Sony! - Kris
Written by a customer while visiting sony.com
Posted by: LaTele
Gender:Male
Verified Purchase:Yes
Purchased the TV around Oct/2023. So far so good. No matter the content, the picture is great. I find the factory settings/calibration will not disappoint. All the positive reviews are accurate. Go to a show room dealer and see for yourself. Definitely recommend!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 2, 2024
Hey LaTele,
Perfect! You've definitely made a great choice! We are extremely pleased to know that you're satisfied with the amazing picture quality of your XR65A95L. Thank you very much for your recommendation and for choosing Sony!
Best regards,
Romeo
Perfect! You've definitely made a great choice! We are extremely pleased to know that you're satisfied with the amazing picture quality of your XR65A95L. Thank you very much for your recommendation and for choosing Sony!
Best regards,
Romeo
Written by a customer while visiting sony.com
Posted by: Good Buddy
Gender:Male
Verified Purchase:Yes
I’ve had this TV for five months now and I think it was well worth the money spent. The picture quality is incomparable to any I’ve seen on the market and that includes LG and Samsung. I did a lot of research on QD before I decided to go with SONY. I’ve never been a fan of their TV’s until now and I never owned one, primarily because I never liked the reddish flesh tones on their TV’s but SONY got it right with this one. I watch everything in the vivid mode and the colors and flesh tones are extremely natural. I could go on but for the sake of time I’ll stop here. All I can say is buy one and see for yourself.
I would recommend this to a friend!
Response from sony.comBy David, Sony North America Customer Support, February 3, 2024
Hi Good Buddy,
Thank you for the 5-star rating and we're glad to hear that you like the picture color quality of the Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Thank you for the 5-star rating and we're glad to hear that you like the picture color quality of the Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Written by a customer while visiting sony.com
Posted by: Jimdd
Gender:Male
Verified Purchase:Yes
The a95l is one of the most expensive 4k tv on the market today. It has the most impressive display ever seen. It does only have two 2.1 hdmi ports and one of these ports is used to send audio back to an audio receiver. This limits the number of external devices that can be connected on a hi speed port. Of course this is not a problem if all you do is stream over the internet.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 5, 2024
Hi Jimdd, we appreciate your feedback and we're glad that you like the picture quality of your new TV. Thank you for choosing Sony. Erin
Written by a customer while visiting sony.com
Posted by: Cpfrank
Gender:Male
Verified Purchase:Yes
I bought this tv during a Black Friday sale. I was able get a great deal. I was to set it up with no problems, tv looks great. I highly recommend purchasing this tv you won't be disappointed.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 5, 2024
Hi Cpfrank,
Thank you for your valuable feedback! Glad to hear we were able to give you a great deal. Nice to know that you had an easy time setting up and enjoying the A95L TV with no problems. We appreciate your highly recommendation. Thank you for choosing Sony! - Kris
Thank you for your valuable feedback! Glad to hear we were able to give you a great deal. Nice to know that you had an easy time setting up and enjoying the A95L TV with no problems. We appreciate your highly recommendation. Thank you for choosing Sony! - Kris
Written by a customer while visiting sony.com