Customer reviews from sony.com
Sony - Refurbished Excellent - 55" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023)
Average customer rating
4.6
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
146
4 Stars
24
3 Stars
9
2 Stars
5
1 Star
7
91%of customers recommend this product.
(
167 out of
184)
Customer Reviews for Sony - Refurbished Excellent - 55" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023)
Posted by: Job4545
Gender:Male
Verified Purchase:Yes
Bought this a month ago and it has a very bright image. The color contrast is as good as expected with an oled. The brightness is what elevates this tv. Not use to seeing an oled give you this much brightness. Going through thr apps is very fast. Works incredibly well with PS5 for gaming. Nintendo switch outputs very well to this tv. Definitely recommend.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 8, 2023
Hi Job4545, We are glad to know that you like the picture quality and performance of your new Sony BRAVIA 4K smart Google TV. The A95L has our Cognitive Processor XR that maximizes the expressive power of QD-OLED, filling scenes with unprecedented realism. With Acoustic Surface Audio+ and support for Dolby Atmos, you will hear true immersive audio with actuators that vibrate to produce sound from the entire screen perfectly matching the action. You will also enjoy engaging cinematic content the way the creators intended with support for Dolby Vision, IMAX Enhanced, Netflix Adaptive Calibrated Mode, and more. Thank you for your purchase. Enjoy! Vincent
Written by a customer while visiting sony.com
Posted by: RichieNYC80
Gender:Male
Verified Purchase:Yes
It’s so bright, sharp clear picture, beautiful natural colors, great motion. Had it a month now and still blown away. I upgraded from an A80J and the difference is mind blowing. Love this TV! Well worth the investment, you won’t be disappointed.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 10, 2023
Hi RichieNYC80,
That's great! We're glad to hear that you like the clear picture quality of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you again for choosing Sony and your continued support is greatly appreciated.
-David
That's great! We're glad to hear that you like the clear picture quality of the TV. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you again for choosing Sony and your continued support is greatly appreciated.
-David
Written by a customer while visiting sony.com
Posted by: grob1
Gender:Male
Verified Purchase:Yes
Although a television may not be thought of as a good investment - I think my new Sony Bravia 65" television is a great investment. I love the picture and I also bought a "JBL" sound bar for good audio.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 10, 2023
Hello grob1,
Thank you for purchasing our Sony XR65A95L. Definitely a good investment! We are very happy that you are pleased with the picture quality of your new TV. Adding a good quality soundbar will definitely boost your viewing experience. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony! - Marco
Thank you for purchasing our Sony XR65A95L. Definitely a good investment! We are very happy that you are pleased with the picture quality of your new TV. Adding a good quality soundbar will definitely boost your viewing experience. Our brightest and widest range of colors and hues, powered by the intelligent Cognitive Processor XR™. With a QD-OLED screen enhanced by XR Triluminos Max, experience color performance with up to 200% as much color brightness of a conventional OLED TV. Individually lit pixels produce pure black, so your favorite movies, shows, and games burst to life on screen with extraordinary detail and depth. Thank you for choosing Sony! - Marco
Written by a customer while visiting sony.com
Posted by: Tmiusa
Gender:Male
Verified Purchase:Yes
Truly, a beautiful picture on this TV…it’s worth every penny! Also, you will not need a sound bar because the sound is phenomenal. It’s not 5.1 Home Theater but if you wanna clean look on the wall there’s no need for a sound bar with the sound that comes from this television.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 11, 2023
Hi Tmiusa,
Amazing! You've definitely made a great choice! We are truly delighted to hear your satisfaction with the incredible picture and exceptional sound of your XR-65A95L.
Watching TV from the sides is truly satisfying. Our QD-OLED panel on the A95L keeps luminance constant for consistent colors across all viewing angles. Our brightest and widest range of colors and hues, all beautifully displayed on a QD-OLED screen powered by the intelligent Cognitive Processor XR. Hear true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue. Focus on the big picture with our minimalist design that fuses screen and bezel into a single slate.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Amazing! You've definitely made a great choice! We are truly delighted to hear your satisfaction with the incredible picture and exceptional sound of your XR-65A95L.
Watching TV from the sides is truly satisfying. Our QD-OLED panel on the A95L keeps luminance constant for consistent colors across all viewing angles. Our brightest and widest range of colors and hues, all beautifully displayed on a QD-OLED screen powered by the intelligent Cognitive Processor XR. Hear true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue. Focus on the big picture with our minimalist design that fuses screen and bezel into a single slate.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Written by a customer while visiting sony.com
Customer Rating
5
Blackest blacks & brightest colors I've ever seen!
on December 29, 2023
Posted by: Mmperry
Gender:Male
Verified Purchase:Yes
It was a long wait but worth it. Set up is easy. It's a big screen and thin so get some help lifting it safely. It has great sound on its own but I have a Sony surround system and the connection was seamless. Definitely the nicest TV I've ever owned. If you can afford it, get it.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 2, 2024
Hi Mmperry,
You made the right choice! We're glad that you like the size, sound, picture quality, and user-friendly functions of the TV. The A95L has the best color, powered by our most powerful processor! Our brightest and widest range of shades and hues, complimented by pure black, all beautifully displayed on a QD-OLED screen powered by Cognitive Processor XR. The A95L is also equipped with true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue. Thank you for choosing Sony!
-Ralph
You made the right choice! We're glad that you like the size, sound, picture quality, and user-friendly functions of the TV. The A95L has the best color, powered by our most powerful processor! Our brightest and widest range of shades and hues, complimented by pure black, all beautifully displayed on a QD-OLED screen powered by Cognitive Processor XR. The A95L is also equipped with true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue. Thank you for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Posted by: Paulmar
Gender:Male
Verified Purchase:Yes
Great picture and sound. Seem to be good quality like it
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 10, 2024
Hi Paulmar, We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Written by a customer while visiting sony.com
Posted by: roybatty
Gender:Male
Verified Purchase:Yes
You can't turn off the Soap Opera Effect, not completely. Sony Tech support didn't help, neither did engineering. Dolby Vision is giant fail. The sony A1E was brilliant. The A95L is giant step backwards.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, January 4, 2024
Hi roybatty,
We are sorry to hear that you are having an issue with your Sony BRAVIA TV. This is definitely not the customer experience we want you to have. We can check your case number so we can better understand what happened and we can address your concern. You can email us at socialsupport@am.sony.com with the following details:
Case Number:
Name:
Sony website Username:
Model Number:
Issue:
Telephone Number:
We take all user input seriously and will make sure your comments reach the appropriate person.
Sincerely,
Vincent
We are sorry to hear that you are having an issue with your Sony BRAVIA TV. This is definitely not the customer experience we want you to have. We can check your case number so we can better understand what happened and we can address your concern. You can email us at socialsupport@am.sony.com with the following details:
Case Number:
Name:
Sony website Username:
Model Number:
Issue:
Telephone Number:
We take all user input seriously and will make sure your comments reach the appropriate person.
Sincerely,
Vincent
Written by a customer while visiting sony.com
Posted by: Frednyc
Gender:Male
Verified Purchase:Yes
I’ve been a Sony customer for years but recent purchases have moved the bar higher. 2 years ago I purchased 2 55” A95J TVs and they are very good. This year I bought a 55” and 65” A95L and they are just superb. Yes, I watched a lot of YouTube video reviews that compared LG and Samsung and later with the Sony. I would have been satisfied with picture on any of them but the Sony google TV interface is just more user friendly. Any regrets - NONE. Sony remains my favorite TV for more than 25 years and counting.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, January 5, 2024
Hi Frednyc, Thank you for sharing you awesome experience with your Sony BRAVIA TVs. We always strive to deliver the best picture and sound quality with our TVs. The A95L has our Cognitive Processor XR that maximizes the expressive power of QD-OLED, filling scenes with unprecedented realism. With Acoustic Surface Audio+ and support for Dolby Atmos, you will hear true immersive audio with actuators that vibrate to produce sound from the entire screen perfectly matching the action. You will also enjoy engaging cinematic content the way the creators intended with support for Dolby Vision, IMAX Enhanced, Netflix Adaptive Calibrated Mode, and more. Your continued support means so much to us. Thank you for choosing Sony! Vincent
Written by a customer while visiting sony.com