Customer reviews from sony.com
Sony - Refurbished Excellent - 55" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023)
Average customer rating
4.6
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
146
4 Stars
24
3 Stars
9
2 Stars
5
1 Star
7
91%of customers recommend this product.
(
167 out of
184)
Customer Reviews for Sony - Refurbished Excellent - 55" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023)
Posted by: Jinglemonster
Gender:Male
Verified Purchase:Yes
I can’t believe the quality of the picture. Outstanding! It is truly a masterstroke of technology.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 18, 2024
Hi Jinglemonster, we're glad you like the picture quality of your TV! Thanks for choosing Sony! ~Earl
Written by a customer while visiting sony.com
Posted by: hasr786
Gender:Male
Verified Purchase:Yes
Super clear, bright and still crisp on black. I upgraded from Bravia 4k-65”-2017 to A95L-77” and immediately noticed the huge difference. Loving it.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 26, 2024
Congratulations, hasr786! You've made an excellent decision by upgrading to the XR77A95L. We're thrilled to hear about your satisfaction with its exceptional picture quality and superb performance compared to your previous Sony TV. Thank you very much for the love and for choosing the best brand, Sony! - Romeo
Written by a customer while visiting sony.com
Posted by: Sony is Awesome
Gender:Male
Verified Purchase:Yes
Awesome Tv it has been great, My family enjoy the Awesome picture
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 5, 2024
Hi Sony is Awesome, Great! We're happy to hear that your family is enjoying the picture quality of your TV. Thanks for choosing Sony. Erin
Written by a customer while visiting sony.com
Posted by: Mac Cat
Gender:Male
Verified Purchase:Yes
I have been very pleased with this new SONY Bravia TV. It's my first OLED and the colors are bright and clear, the resolution is incredible and I am still exploring all of the features, settings and built-in apps. I use Google TV (YouTube TV) as my primary streaming service and I was delighted that it worked right out of the box, after logging in. It even has a couple of app features that didn't work with my Google ComCast dongle devices.
Setup was very easy and intuitive. It took less than 10 minutes to answer a few questions, connect to the WiFi and update the remote firmware.
Later, I mounted the TV on my wall and I was very pleased to find that the VESA screws were already in the back of the TV, so that made installation simpler.
All of my streaming services worked as expected, so I installed a Digital antenna in my window and quickly found another 45 channels over the air. The best thing about this new TV is that there is only 2 wires showing - the power cable and the window antenna.
I found the speakers more and adequate, so I have not even bothered to connect the home theater speakers or the Blu-Ray player.
I even found a remote control app on my phone and I have been having fun throwing up content from the iPhone to the TV.
Not the least of the features was the backlighted remote control, completely re-invented. I loved finding my favorite streaming apps already on the remote pad and the backlighting is a major bonus. I also like the textured aluminum case, which is easier to hold. Most of all, my wife seemed very comfortable with the remote, which is not like her. She usually hands it to me, but this time, she felt confident to use it right away.
Great engineering !
Thoughtful features.
Excellent performance.
Thoughtful features.
Excellent performance.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 14, 2024
Hi Mac Cat, Congratulations on getting your first OLED. We're very pleased to hear that you like the ease of setup and overall performance of the TV. We appreciate your feedback and thank you for choosing Sony. Erin
Written by a customer while visiting sony.com
Customer Rating
5
Of All the Sony TV’s I have purchased This Is Best
on July 21, 2024
Posted by: Steve The Audiophile
Gender:Male
Verified Purchase:Yes
This TV is riveting. You turn it on and you don’t want to turn it off. The immersive nature of 4k along with the intense color, sound, iMAX enhanced, realism, , features such as Bravia Core, the list goes on and on. The best of the best
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, July 23, 2024
Hi Steve The Audiophile, Thank you for the excellent review! We're very pleased to hear you're enjoying the immersive 4K display, vibrant colors, great sound quality, iMAX enhanced, and Bravia Core feature of your Sony A95L. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com
Posted by: Tani D
Gender:Male
Verified Purchase:Yes
The picture quality is very good, it is just not bright enough on standard mode.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, July 25, 2024
Hi Tani D,
Thank you for your time writing this review. We're glad you like the picture quality of your A95L TV. Sony values customers opinion as we work to meet and exceed your expectations. Thanks again for purchasing Sony! - Kris
Thank you for your time writing this review. We're glad you like the picture quality of your A95L TV. Sony values customers opinion as we work to meet and exceed your expectations. Thanks again for purchasing Sony! - Kris
Written by a customer while visiting sony.com
Posted by: Mike and Karin
Gender:Female
Verified Purchase:Yes
We have had this TV for 1 month. What a wonderful purchase! The picture is beautiful, was easy to set up and the features are easy to access. The sound quality is excellent. Doesn't really need a separate sound bar or sound system.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, July 28, 2024
Hi Mike and Karin, Congratulations on your new Sony A95L! We're very happy to hear you like the beautiful picture quality, ease of setup, easy to access features, and excellent sound quality of this TV. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com
Posted by: Tomd55
Gender:Male
Verified Purchase:Yes
I Am On My Third A95L Great Picture But After Use Screen Starts Pitting!
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 29, 2024
Hi TD55, We regret to hear that you've encountered an issue with the TV screen of your Sony A95L. This is definitely not the news that we would like to hear. We would like to understand the issue better and assist you in resolving it. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the XR55A95L:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
Full Name:
Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the XR55A95L:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
Written by a customer while visiting sony.com