Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Average customer rating
3.2
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
39
4 Stars
13
3 Stars
14
2 Stars
8
1 Star
29
96%of customers recommend this product.
(
23 out of
24)
Customer Reviews for JBL - Refurbished Excellent - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Customer Rating
5
Great fitting buds!
on May 1, 2023
Posted by: Baynes
from Cincinnati, OH
[This review was collected as part of a promotion.] Taking these earbuds out of the case for the first time, they look great! The perfect fit is spot on. Super comfortable. The ANC (Active Noise Canceling) is very impressive and can be adjusted with the JBL Headphone app. The custom controls are easy to set as well as easy to use. I would recommend these everyday use.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Very clear sounding earbuds
on May 7, 2023
Posted by: brian163
from Northern NJ
[This review was collected as part of a promotion.] These TuneBuds may not be at the top of JBLs line but I was impressed by how clear they sounded with very good dynamic range. They come with 3 sets of ear gels and a proper fit is critical to obtain proper sound response, particularly the base. These are recognizd by the JBL Headphones app which allow you to tweak ambient sound control, EQ, set button options ("gestures"), and enable your preferred voice assistant. It will also show the battery percentage for each earbud individually as well as the charging case, a feature you don't always see on mid-product lines. Recommend!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
JBL Tune Buds are fantastic!
on May 10, 2023
Posted by: boudreaux
from Baton Rouge, LA
[This review was collected as part of a promotion.] I love the JBL Tune Buds. They sound great and the bass is fantastic!! Crystal clear sound is what JBL is known for and they do not disappoint. The Tune buds also stay charged. I've never had them go dead while using them! They are also super comfortable.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Comfy true wireless buds!
on May 15, 2023
Posted by: ViratB
from San Diego, CA
[This review was collected as part of a promotion.] The JBL Tune Buds are an excellent pair of in ear buds, that stand out with their comfort and sound quality.
They fit comfortably in the ear and I personally found them to cause the least ear fatigue when compared to other in ear buds I've used, especially for longer listening. The fit of the buds, combined with the excellent ANC and fantastic sound quality the earphones provide makes them great for music and movie watching.
In addition, they have a great battery life, work very well for phone calls, and let you customize the sound to your tastes with the equalizer (a feature I've not used extensively yet but seems promising so far).
They fit comfortably in the ear and I personally found them to cause the least ear fatigue when compared to other in ear buds I've used, especially for longer listening. The fit of the buds, combined with the excellent ANC and fantastic sound quality the earphones provide makes them great for music and movie watching.
In addition, they have a great battery life, work very well for phone calls, and let you customize the sound to your tastes with the equalizer (a feature I've not used extensively yet but seems promising so far).
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Loose/Falls out of ears easily
on December 30, 2023
Posted by: Clipfan
Dad bought me these for Christmas, first thing I noticed was that they fit really loose. I changed the the ear piece to the smallest piece because the standard size felt too big for my ear. They fall out all the time and just randomly when I’m standing there just listening to something. If you’re on the phone and they fall out, the call ends. Sometimes if you touch the headphone while it’s in your ear the call will end. My dad bought me these because my AirPods got ruined in the wash, and they were on sale so they’re not awful for the price. I would recommend AirPods over these any day, but I’m interest in the JBL AirPod copycats I just saw. I like JBL and have the Clip which is fantastic, but these just miss the mark for me.
Response from jbl.comBy Customer Support, December 30, 2023
Thanks for your feedback. With our JBL Tune buds, choosing the right size of ear tips helps create a tight seal in your ears. Angle the ear tip slightly downward and gently twist the earbud to fit securely. When touching the earbuds, please make sure to avoid getting in contact with the touch control. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
1
Do not purchase
on October 18, 2024
Posted by: Michael_frustrated
I am now so frustrated with this product that I am leaving a second review. Endeavoring to “form a vacuum seal in my ear canal,” as JBL instructs, has caused one of the speakers to just crap out entirely. Avoid, avoid, AVOID!!!!
Response from jbl.comBy Customer Support, October 18, 2024
We appreciate your feedback. We always look for ways to improve. We'll make sure to share your feedback with our development team. If you recently purchased your JBL Tune Buds, we suggest filing a warranty claim for replacement. For further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
1
Please fix or redesign shape.
on December 24, 2024
Posted by: Mark173362
Tried all sizes of earbuds every size they don’t help because you must need a ratchet strap to keep them in your head. The earbuds weight 3 pounds a peice and the only thing to hold them in is your ear canal. Every five seconds they fall.
Response from jbl.comBy Customer Support, December 24, 2024
We appreciate your feedback on our JBL Tune Buds. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
1
Terrible earbuds
on January 13, 2025
Posted by: jjay1197
Hands down worst earbuds ive ever bought. Unless you plan on wrapping duct tape around your head to hold them in they fall out even if you're not doing anything. And yes I tried the different size tips.
Response from jbl.comBy Customer Support, January 15, 2025
Thanks for your feedback on our JBL Tune Buds. We're here to help. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com