Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.1
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
85
4 Stars
23
3 Stars
11
2 Stars
6
1 Star
14
80%of customers recommend this product.
(
77 out of
96)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
5
Bringing back the Razor is a success in my book!
on March 15, 2025
Posted by: ABEL on ORCAS
from Eastsound, Wa.
I have the older one from last year and it has been awesome! Would love to try this new one!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 18, 2025
Hi ABEL, We're so glad to hear you’ve been loving your Moto Razr phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Just mind blowing
on March 14, 2025
Posted by: Tasty
from Arizona
Honestly, I have always been a Samsung fan, and not just the regular Samsung fan but, the Samsung fold fan. Now I was a huge fan when I used the Motorola razr back in the day when your key pad were physically touch numbers and I loved Motorola. But when I accidentally came across it again decades later........., I'm in love again. The screen is bright, the folding hinges are top notch, the phone just feels so soooo good in your hand when it's open, it's thin, the processor is very good, and to be honest here it's not the best, as I am or should I say used to be Samsung guy. But for your daily use it's really good. Storage???? Has plenty of storage. I believe the lowest is 256 GB but they have more. The interface is amazing 😍. Motorolas update process and providing service is beyond anyone else. Even better then Samsung, and I don't have to mentions apple products. God apple products and services are the worst. If I had to recommend Motorola after them hiding in the dark for so long, I would tell you to come back and take a chance on them. I'm writing this review on a 2024 razr right now and cant express enough how Motorola came back with vengeance. They are a superior product and one of just the coolest phones ever. Great job Motorola. Hope you guys see this review.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 17, 2025
Wow! We’re so glad to hear that the Moto Razr has rekindled your love for Motorola, Tasty. It’s incredible to know that you’re enjoying the design, performance, and overall experience. We appreciate your support and your detailed feedback. Welcome back to the Motorola family. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
THIS IS SO PERFECT EVERY THING IS 5 STARES
on March 8, 2025
Posted by: GTAGPLAYER1
THIS IS SOOOOO GOOOD AND IT HAS EVERYTHING BEST I DO LOVE IT SOOOOOOOOOOOOOOOOOOOOOO MUCH
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2025
Hi GTAGPLAYER1, Wow! We're thrilled to hear you love your phone so much. Thank you for being a part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome 👍
on March 7, 2025
Posted by: BluntMan
I've always loved razr flip phones ever since I was a kid. The razr flip was my first phone. I love the razr flip+ 2024
Response from motorola.comBy Mitch, Motorola Customer Care, March 11, 2025
We love hearing stories like this, BluntMan. The Moto Razr phone has come a long way, and we're thrilled that you're enjoying the Moto Razr+ 2024. Thanks for being a longtime fan. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome 👍
on March 4, 2025
Posted by: BluntMan
from Mississippi
I bought this a month ago and I love it. The external screen makes life simpler. I keep learning new things about my phone that I didn't know.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 6, 2025
That’s awesome to hear, Bluntman. We’re so glad you’re loving your phone and discovering new features along the way. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Camera does NOT have an ultrawide
on March 3, 2025
Posted by: JesusIsMyName
from Texas
My friend love using ultrawide camera angles for photos to take pictures of everyone. To make sure everyone fits, and removing that for a telephoto camera, that records the same as the main sensor is kinda superfluous in nature since there is nothing different other than providing 3D spacial videos; which I don't think ypu have enable or optimized anywhere to include such a feature.
Whoever thought the telephoto camera was a good replacement for an ultrawide should get fired for such a major mistake as now I'm looking backwards at your 2023 model and picking that as my option for the camera.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, March 6, 2025
Thank you for sharing your feedback, JesusIsMyName. We apologize for any inconvenience caused by the absence of an ultrawide camera on this model. While our latest model includes a telephoto lens to enhance zoom capabilities, we value your feedback regarding the absence of an ultrawide option. For wider shots, you may try using the panorama mode, which can help capture a broader field of view. Additionally, adjusting the framing and distance from the subject may help fit more into the shot. We appreciate your insights and will make sure to share them with our team.
Written by a customer while visiting motorola.com
Customer Rating
1
Loved mine until I didn't
on March 3, 2025
Posted by: Randy68
from Memphis
Three month old phone's screen just quit, even after a last resort factory reset. Apparently a known PO problem, but I didn't know until last week. Had to send back to Motorola and wait until they either repair it or replace it. I couldn't wait a week or longer without a phone and still do my work and responsibilities. I've had Motorola phones since 2010, now have a Pixel.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 5, 2025
Hi Randy68, We’re sorry to hear about your experience. We understand how frustrating it is to be without a phone, especially when you rely on it for work and daily responsibilities. If there’s anything we can do to assist you further, please don’t hesitate to reach out. We truly appreciate your loyalty over the years and hope to have the opportunity to serve you again in the future.
Written by a customer while visiting motorola.com
Customer Rating
1
Huge disappointment!!!
on March 2, 2025
Posted by: NeverAgain24
from Somewhere, NC
I was so excited about this phone. I have not had it a week and I have a huge black line on the screen were the phone folds! It's been in a case. No break that i can see. No hard falls. No physical damage. Just a huge black line in the middle! Screen has been acting crazy ever since the line appeared. Yes, I have insurance but I will have to pay something I'm sure and be without a phone in the process. I don't even want it after this! Just disgusted :(
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, March 5, 2025
Hi NeverAgain24, We're sorry to hear about your experience. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com