Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Average customer rating
4.2
(136 Reviews)
Rating breakdown 136 reviews
5 Stars
85
4 Stars
22
3 Stars
10
2 Stars
6
1 Star
13
80%of customers recommend this product.
(
76 out of
95)
Customer Reviews for Motorola - Refurbished Excellent - razr+ 2024 256GB (Unlocked) - Midnight Blue
Customer Rating
5
Good experience so far
on August 19, 2024
Posted by: Dmatt
from Dallas, TX
I'm about a month in on my Razr+ and so far it hasn't disappointed me. I've been Pixel buyer and supporter since the beginning and this time around I felt like trying something new as the Pixel phones were getting a little stale in the design area. The Razr+ is definitely a conversation starter as when I'm using it out in public folks stop and look and ask me "what is that?". So it's an attention getter. The features, camera and the easy of use do not disappoint. And the size, lightweight and rounded edges makes holding this phone feel so good. It feels so much better than the Samsung Flip in my opinion. So far I'm loving it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 20, 2024
Thank you so much for sharing your experience, Dmatt. We're thrilled to hear that it's been a great choice for you. It's fantastic to know that the design is catching people’s attention and that you're enjoying the features, camera, and overall feel of the phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Upgraded from 2023+
on August 21, 2024
Posted by: Dan76
from Seattle burbs
I like the new upgrade. And not even sure why. I'm not very tech. But when I unfold in a crowd I sure get a lot of look sees & questions. The functions, data, phone & Text works without any issues. The cell connectivity works even in an area that had problems with the 2023. Also the wifi calling seems better at connecting & sound quality. I'm really satisfied with my purchase.
I would recommend this to a friend!
Response from motorola.comBy Motorola Customer Care, Aria, August 21, 2024
Wow, we're happy to hear that you love your Motorola Razr plus 2024. Your input is invaluable, and we're delighted to hear that you enjoy the device. If you need assistance with your Motorola device, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Cool features
on September 2, 2024
Posted by: Karlz94
from Georgia
I like my phone but there are some things I've noticed.
Sometimes when I open it the screen stays black. I have to close it and open it again for the screen to light up.
I also don't like how I have to use Google photos.
Sometimes when I open it the screen stays black. I have to close it and open it again for the screen to light up.
I also don't like how I have to use Google photos.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 2, 2024
Thank you for reaching out and sharing your experience, Karlz94. We're glad to hear that you like the phone overall! We're sorry to learn about the screen concern you’re encountering. We'd like this to be checked. Please check the email that we have sent you so we can further discuss this matter. Regarding Google Photos, we understand it might not be your preferred choice. Google Photos offers many features for photo management, but if you’re looking for alternative solutions, you can explore other apps available in the Google Play Store that might better suit your needs.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone
on December 31, 2024
Posted by: Phonegod85
from Italy,TX
As a person who owns multiple cell phones from all different manufacturers. I bought this phone because I bought one for my wife and wanted to give it a try. I have not been disappointed! It has been my daily driver for almost a month and impresses me everyday with how versatile it is especially on the outer display. The camera is on par with other mid to high end phones I have and the software is seamless. Overall a great experience and I look forward to the next razr model as I owned the 1st still have the 2019 reboot and and happy to say I have the 2024 + as well. Great job Lenovo and Motorola!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 2, 2025
Thank you for your fantastic feedback, Phonegod85. We're so happy to hear that the Moto Razr 2024+ has impressed you with its versatility and seamless software. It’s great to know that the camera and outer display have lived up to your expectations, especially with your experience across multiple phones. We appreciate your loyalty, from the original Razr to the 2019 reboot, and now the 2024+. We're excited to have you as part of the Motorola family and can’t wait to bring you even more amazing innovations in the future. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone!
on August 14, 2024
Posted by: Kisheo12
from San Jose
I've been using it for the last month and really love it. The only issue I have is the back material. I've been using phone caseless for the last 4 years and I prefer the glass feeling of the Z Flip 6 more than this. It got dirty really quickly and harder to clean compare to the back glass. But that was just my opinion. I will still choose Razr + any day over the Z Flip 6 because it just feel good holding in hand and I can easily open it with one hand. I love the outer screen and it was the reason I want to go with the Razr+. The outer screen is big and useful.
I didn't use a case and after using it for a while, I find out that there is a chipped right at the edge when you close the phone. I've never dropped so I'm not sure how it got there. But overall, I used it as a normal phone, no case, open and close with one hand multiple times and it still holds up to that. Quite durable!
This phone is beautiful and when you're surround by all of the Iphone and S24 user, this phone make you stand out.
I didn't use a case and after using it for a while, I find out that there is a chipped right at the edge when you close the phone. I've never dropped so I'm not sure how it got there. But overall, I used it as a normal phone, no case, open and close with one hand multiple times and it still holds up to that. Quite durable!
This phone is beautiful and when you're surround by all of the Iphone and S24 user, this phone make you stand out.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 14, 2024
Hi Kisheo12, We’re so grateful for the trust you’ve placed in us and we appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
So much fun!
on August 18, 2024
Posted by: Ash101
This phone is everything I need. I prefer it's size because it doesn't hurt when using one hand. It's small enough that it fits in my pocket or purse without any issues and it's fun. I enjoy the Motorola gestures that are very useful. And although it can be a bit glitchy, doesn't have the longest battery or best camera, I truly enjoy using this phone. Definitely one of my favorites.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 19, 2024
Thank you so much for sharing your feedback, Ash101. We're thrilled to hear that you're enjoying your phone and that its size and features are working well for you. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Huge disappointment!!!
on March 2, 2025
Posted by: NeverAgain24
from Somewhere, NC
I was so excited about this phone. I have not had it a week and I have a huge black line on the screen were the phone folds! It's been in a case. No break that i can see. No hard falls. No physical damage. Just a huge black line in the middle! Screen has been acting crazy ever since the line appeared. Yes, I have insurance but I will have to pay something I'm sure and be without a phone in the process. I don't even want it after this! Just disgusted :(
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, March 5, 2025
Hi NeverAgain24, We're sorry to hear about your experience. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Razor plus 2024
on April 8, 2025
Posted by: Chica
I bought this a month ago and I'm so happy I did. My Samsung z flip 5 broke down and instead of fixing it I decided to try this Motorola razor + 2024 and I'm so happy I did. I like it more than my old Samsung.
Response from motorola.comBy Mitch, Motorola Customer Care, April 10, 2025
Hi Chica, We're so glad you gave the Moto Razr+ 2024 phone a try and even happier to hear you're loving it! It's awesome to know it's been a great upgrade for you. Thank you for choosing us and for sharing your experience. We’re excited to have you in the Moto family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en.
Written by a customer while visiting motorola.com